I bought a white bin which was delivered with no lid, When enquired I was told this happens quite a bit. If it happening quite a bit, maybe you need to change your description or photo. It's not that... See more
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See what reviewers are saying
I use Lockhart Catering exclusively for cutlery for our business. We are a food factory with some 50 plus employees and get through some supplies but Lockhart offer a variety of ranges that suit our... See more
Wanted a very small saucepan in which to produce small amounts of sauce, gravy, etc. Never dealt with Lockhart Catering Equipment before, but found them a good supplier with a next day delivery. Min... See more
Website UI is poor, the pages crashes, lags, especially when scrolling down the list of products. Product specs on some lines have minimal information. Using key words on the search engine does... See more
Company details
Written by the company
Pick up everything you need to run a successful catering equipment business at Lockhart Catering. Whether you run a pub, restaurant, hotel or catering company, you'll find a huge range of kitchen equipment and accessories to ensure business runs smoothly. From glassware to dishwashers, chefs uniforms to crockery, get kitted out with all the essential catering supplies.
Lockhart Catering Equipment
Written by the company
- We're committed to consistently improving service!
- We're 100% dedicated to delivering & improving upon the best customer service to you, our valued customer. The way we do this? By acting on the real feedback we receive.
30 Day Money Back Guarantee
To provide you with complete piece of mind when you order products from Lockhart Catering Equipment we offer a 30 day money-back guarantee should you subsequently decide that the products no longer meet your requirements.
The products simply need to be returned to us within 30 days of purchase, unused, undamaged and in their original packaging. Once their condition has been checked and verified by us we’ll issue you with a refund.
Contact info
Lockhart House, RG7 4XE, Reading, United Kingdom
- 03701 678678
- websales@lockhartcatering.co.uk
- lockhart.co.uk
4.0
Great
712 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Took a long time to come even after…
Took a long time to come even after being back in stock
13 January 2023
Reply from Lockhart Catering Equipment
Hello and thank you for your feedback. I understand a member of our customer service team has been in contact to resolve this delay and is keeping a close eye on lead times of your next few orders. In the meantime, please don't hesitate to contact us on 03701 678678 for any other questions or queries. Thanks, Simon
good service
11 January 2023
Good on time service.
11 January 2023
I’m still waiting for delivery
6 January 2023
Really prompt service
Really prompt service. I placed my order Thursday 15th December and it arrived Saturday 17th. Highly impressed.
17 December 2022
Don’t use while Royal Mail is on strike
Not received as they have posted out with Royal Mail while the company is on strike.
13 December 2022
Reply from Lockhart Catering Equipment
Hello, thank you for your response and apologies you've experienced issues with your order on this occasion. We have looked into your order and found that it was delivered successfully by Parcelforce. We would like to reiterate that we do not use Royal Mail, as our key distribution partner is Parcelforce. If you have any queries about this or any other deliveries or orders, please do ring our customer service team on 03701 678678. Kind Regards, Simon
Still waiting for items
Still waiting for items, no information and you have invoiced me for the money.
6 December 2022
I have been using Lockhart for quite a…
I have been using Lockhart for quite a while. My delivery is still not here. All that I was offered was a tracking number. I think that if you use a company for delivery, you should be held accountable. Thus is the downside.
8 December 2022
They always make sure you are well…
They always make sure you are well informed about
the progress of your order.
21 November 2022
Great service!
Broad range on the website to order from and was all delivered the next day!
30 November 2022
Professional and quick service.
24 November 2022
Fast delivery and service
21 November 2022
Over 30% of the order damaged upon…
Over 30% of the order damaged upon delivery. Passed onto 3 different departments before matter could be dealt with. Still waiting for replacements
18 November 2022
Speedy delivery
15 November 2022
Good price & quick delivery
16 November 2022
Helpful and efficient and very friendly…
Helpful and efficient and very friendly staff. Great service.
9 November 2022
Easy ordering online and delivered the…
Easy ordering online and delivered the next day as stated.
14 November 2022
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