Your company delivered the key next day,but I was rather surprised that the delivery driver did not know that he was delivering keys which are valuable security items However all"s well that ends... See more
Company replied
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Review summary
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What people talk about most
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After a lot of desperate searching, Lock Fitter were the only company I could find that stocked the exact sized/shaped old fashioned patio door handle that I needed. It also arrived a day ahead of exp... See more
Company replied
Really simple website and order process. I did end up ordering the wrong colour handle, but when I called they were very helpful arranged an exchange. The new handle arrived the next day. I've had... See more
Company replied
After my door lock jammed I searched for a replacement and found Lock Fitter Ltd could supply what I needed. Dave contacted me quickly to offer expert support and advice in a friendly manner which e... See more
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Company details
Written by the company
Tthe UK’s trusted security hardware service offering unparalleled expertise and security solutions to both residential and commercial clients. Our commitment is to your safety, ensuring that your lock systems are robust, reliable, and tailored to your specific needs. Our Story Founded in 2016, Lock Fitter began with a simple goal: to provide top-notch home security services with a community-focused approach. Our journey started in the heart of Nottinghamshire and our online store now services the nation, thanks to our dedicated team and loyal customers. Our Mission At Lock Fitter, we strive to deliver not just services but peace of mind. Our mission is to keep your premises secure with state-of-the-art technology and skilled craftsmanship. We are constantly scoping the market to stay ahead in the ever- evolving world of security. Our Team Our team comprises experienced professionals who are passionate about security and customer satisfaction. We believe in continuous training and development to ensure our team are equipped with the latest skills and knowledge in the industry. Why Choose Us? Expertise: With years of experience, our team offer expert advice and solutions. Bespoke Solutions: We provide customised lock and security solutions to fit your unique requirements. Transparent Pricing: We offer competitive pricing with no hidden fees, ensuring you get value for your money. We invite you to discover the Lock Fitter difference. Whether you need an emergency lock repair, security system installation, or a consultation, our team is here to help. Trust us to secure what matters most to you. For more information or to schedule a service, contact us today on 01623 334433 or via our website. Lock Fitter – Your Security, Our Priority.
Contact info
12, NG17 2SY, Sutton-In-Ashfield, United Kingdom
- 01623 334433
- info@lockfitter.co.uk
- lockfitter.co.uk
4.8
Excellent
284 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
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Reply from Lock Fitter Ltd
Glad we could help Mrs Gill 🙂
Excellent Service
Excellent Service, Arrived within 2 days of ordering and kept upto date with progress. Highly recommend!
15 February 2026
Reply from Lock Fitter Ltd
Glad we could help Richard 😊
Worked out a great solution
Had a few orders to organise and the customer service was excellent, really helpful sorting everything out. Needed some advice and came up with a really good solution to a problem which they then organised. Thinking outside the box to make it it work!
4 February 2026
Reply from Lock Fitter Ltd
Glad we could help Alan 🙂
After placing my order for locks and…
After placing my order for locks and keys, I received a call from the company offering various key choices and letting me know they would arrive shortly. The items arrived punctually and functioned flawlessly. I was delighted with the personal attention they provided by calling to discuss the options. The customer service was top-notch, and I would certainly choose to use their services again.
13 February 2026
Unprompted review
Reply from Lock Fitter Ltd
Glad we could help 😊
Warmcore Main Handle. Arrived safely and as stated
Arrived safely and as stated
Thank you
5 February 2026
Reply from Lock Fitter Ltd
Glad we could help Steven 🙂
Speedy delivery and knowledgable
Speedy delivery, received within 24hours of ordering to north east of Scotland, Offered a good product knowledge prior to ordering, free delivery and provided a discount code. Can’t fault the service and would highly recommend and will use again in the future.
28 January 2026
Reply from Lock Fitter Ltd
Glad we could help Douglas 🙂
Excellent service
Excellent, quick and efficient service. Dave was very helpful when I enquired and his assistance was greatly appreciated. Would highly recommend 😊
29 January 2026
Reply from Lock Fitter Ltd
Glad we could help Janine 🙂
Replacement lock- excellent customer service
After my door lock jammed I searched for a replacement and found Lock Fitter Ltd could supply what I needed. Dave contacted me quickly to offer expert support and advice in a friendly manner which ensured my purchase was exactly what I needed.
Each of my emails were answered very quickly and I got the feeling that they actually cared that the order and delivery of the product went smoothly.
I’d absolutely buy from Lock Fitter Ltd again. Professional service with outstanding customer service!
25 January 2026
Reply from Lock Fitter Ltd
Glad we could help Gemma, we really do care 🙂
Great Service
Great Service. Great communication about delivery and product is just as described. Thank you
27 January 2026
Reply from Lock Fitter Ltd
Glad we could help Claire 🙂
Quick service
Quick service, a great product and a cool free gift can’t ask for better.
25 January 2026
Reply from Lock Fitter Ltd
Glad we could help Stephen, glad you like the freebie! 🙂
Is give this 5 stars well deserved I'm very pleased with it
With things going on and when you go out for the day you don't know what your coming back to my lock is 15 years old so I've seen there video and got my self a new lock witch is absolutely fantastic thank guy's
23 January 2026
Reply from Lock Fitter Ltd
Glad we could help Neil 🙂
This is our second experience with Owen…
This is our second experience with Owen Locksmith, a truly professional company. Ryan showed up promptly, completed the task efficiently, and walked us through his work. We wouldn't choose anyone else.
23 January 2026
Unprompted review
Excellent Service
Really simple website and order process. I did end up ordering the wrong colour handle, but when I called they were very helpful arranged an exchange. The new handle arrived the next day.
I've had some issues with the doors I have (nothing to do with lock fitter) but they did put me in touch with one of the UK manufacturers
13 January 2026
Reply from Lock Fitter Ltd
Glad we could help Mark 🙂
Fantastic communication and excellent…
Fantastic communication and excellent workmanship
19 January 2026
Reply from Lock Fitter Ltd
Glad we could help Lesley 🙂
Exceptional service
Exceptional service, expert guidance, and outstanding quality products from a top-notch company!
29 December 2025
Unprompted review
Delivered in time for Christmas
Delivered new matching replacement handle for my broken main bi-fold door, just before Christmas. Saved the day.
23 December 2025
Reply from Lock Fitter Ltd
Glad we could help Alison 🙂
Reply from Lock Fitter Ltd
Glad we could help Jimmy 🙂
Reply from Lock Fitter Ltd
Glad we could help John 🙂
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