Had a last minute booking late night at Trieste airport, and the staff were super helpful and flexible to sort the rental out. I then decided to extend the rental - calling them, and again it was done... See more
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Location
Switch locationVia Aquileia, 46 Ronchi dei Legionari, 34077 Gorizia, Trieste / Friuli Venezia Giulia, IT
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See what reviewers are saying
It was easy to find Locauto at Trieste Airport. The car was clean, and in our case fully insured. The return process was very quick. You are allowed to travel to Slovenia, which is very convenient. It... See more
Company replied
Locauto is by far the best car rental at Trieste airport. Having tested almost all of them. Surely avoid Sicily By Car, they leave office before time, so with a late flight you will easily remain with... See more
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One of the best car rental companies I have ever used. Everything was quick and easy, without unnecessary questions. The car was very clean and well-maintained. The staff were extremely friendly, smil... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Trieste Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0481778572. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile - su richiesta - anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Via Aquileia, 46 Ronchi dei Legionari, 34077, Gorizia, Trieste / Friuli Venezia Giulia, Italy
- +39 0481778572
Unisciti a MyLocauto Friends
4.6
Excellent
2K reviews
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Timely service
Timely service, limited to necessity beauracracy and perfect car - I cannot raise a single complaint 😚
9 August 2026
Reply from Locauto Group - Trieste Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Disappointed
Upon returning the car the employee told us that she found a small dent on the passenger's door right behind the driver seat. My wife, myself and our two children all looked closely and we could see and feel a scratch but no dent. Since it was very small we asked her to feel it herself with her finger but she refused. We think that her approach was very unprofessional because she made us pay 400 Euros without doing a thorough check to establish if it was really a dent. We insist that to our naked eye , feeling with our fingers and photos, it was only a scratch. And with all due respect , considering how small it was the fee of 400 euros was disproportionately high.
8 August 2026
Reply from Locauto Group - Trieste Aeroporto
Dear Mario,thank you for sharing your detailed feedback with us.
We are truly sorry to hear that your drop-off experience left you feeling this way, and we apologize for any perception of unprofessional behavior. Providing attentive, professional, and transparent service at every step is always our primary goal.
Regarding the charge applied, we would like to clarify that all damage fees and evaluation criteria are calculated strictly according to our official Damage Matrix, which is publicly available on our website alongside our detailed guidelines on how damages are detected and categorized (https://portale.locautorent.com/doc/damage_rate.pdf?_gl=1*s9g7t*_gcl_au*MTc0NDQwMjg2Ny4xNzgyODk1ODIwLjEzNzY0NzM0OTguMTc4NjM3MzE0NS4xNzg2MzczMTU5Ljc4NDA0MTU1OC4xNzg2MzczMTQ1LjE3ODYzNzMxNTk.*FPAU*MTc0NDQwMjg2Ny4xNzgyODk1ODIw).
We kindly invite you to reach out to our Customer Service team directly at https://portale.locautorent.com/websitecs/cs-home.aspx. Our team will gladly provide you with all official documentation, inspection photos, and further clarifications regarding your case.
We hope to have another opportunity to regain your trust.
Elisa
Don't rent here if you don't want to pay horendous return fees
After having returned the rental car I was charged a whopping 570 Euros for a minor bump (which I didn't even see, was unaware of and it was only "seeable" after the Locauto employee washed off the door) - so basically I was scammed for a minor damage. Not to be recommended.
7 August 2026
Reply from Locauto Group - Trieste Aeroporto
Dear Howie,thank you for sharing your experience and giving us the opportunity to clarify.
We are truly sorry to hear about your dissatisfaction and we fully understand how frustrating it can be to receive an unexpected damage charge after your rental.
Please rest assured that our inspection procedures follow strict company guidelines. All damage assessments, photos, and documentation regarding your file are available upon request through our Customer Service team. Furthermore, all repair costs and administrative fees are fully transparent and published on our official website.
If you would like us to review your case, please reach out to our Customer Care by clicking here https://portale.locautorent.com/websitecs/cs-home.aspx. We will be glad to provide you with all the relevant documentation and support.
Elisa
My car was upgraded
I think the car I booked was upgraded to automatic. The people were very helpful and when I realized I didn’t know how to use the car, they were really helpful to show me how. The only thing they couldn’t help me with is to show me how to use the air in case I have a puncture. Everything else was great.
7 August 2026
Reply from Locauto Group - Trieste Aeroporto
Dear Mrializa,thank you for sharing your experience.
We are thrilled to hear that you enjoyed our helpful staff.
We look forward to welcoming you back for a 5-star experience in the future.
Elisa
Super expensive penalty for a small dent
5 August 2026
Reply from Locauto Group - Trieste Aeroporto
Dear Romain,thank you for sharing your experince and giving us the opportunty to explain.
We apologize if the price of damages did not meet your expectations but we would like to clarify that the damage pricing is calculated on the basis of average market costs and standard body shop rates, in order to guarantee transparency and objectivity when evaluating any necessary repairs. For clarity, our prices are published on our website:https://portale.locautorent.com/doc/damage_rate.pdf?_gl=1*xg1owa*_gcl_au*MTc0NDQwMjg2Ny4xNzgyODk1ODIwLjIxMjg5ODYzNjUuMTc4NTk2NDUwNS4xNzg1OTY0NTI3LjExMTY5ODU2NzYuMTc4NTkyMjExMy4xNzg1OTY0NTI3*FPAU*MTc0NDQwMjg2Ny4xNzgyODk1ODIw
We hope to welcome you back for a much better experience in the future!
Elisa
Reply from Locauto Group - Trieste Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Trieste last minute booking experience
Had a last minute booking late night at Trieste airport, and the staff were super helpful and flexible to sort the rental out. I then decided to extend the rental - calling them, and again it was done with great support. Return to the airport was simple and hassle free. I highly recommend using them.
29 July 2026
Reply from Locauto Group - Trieste Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Avoid this company at all costs!
We had an extremely poor experience with Locauto in Trieste. After waiting nearly two hours with two young children just to collect the car, the service only got worse. There was little to no assistance provided, especially when it came to essential items like car seats. One staff member openly admitted she couldn’t help because she “doesn’t have kids” and made no effort to find someone who could.
The car seat we were eventually given was completely unsuitable — flimsy, outdated, and not fit for purpose. We were left struggling in the searing heat with our children while staff prioritised other customers.
A note to the response from customer service here - We did not ask a member of staff to install the seat for us. As the seat was so old, we simply asked for advice about how to securely fit it - it was of extremely poor quality and not secure in the slightest.
To make matters worse, after returning the car in perfect condition, we were hit with unexpected charges of €190 for so-called “damages.” These charges were never clearly explained, and we are still waiting for any photographic evidence to justify them.
This experience felt disorganised at best and dishonest at worst. Compared to car rental services in Ireland, the difference in professionalism and customer care is stark.
I would strongly advise against using this company. What appears to be a cheaper option may end up costing you far more in stress, time, and questionable extra charges.
26 July 2026
Unprompted review
Reply from Locauto Group - Trieste Aeroporto
Dear Kevin,thank you for taking the time to share your feedback. We are deeply sorry to hear about your experience, as this certainly does not reflect our usual standards of service.The safety and comfort of our youngest passengers is a top priority for us. We sincerely apologize for the delay you experienced upon arrival, as well as for the unhelpful attitude you encountered.Please note that, for safety reasons and precisely because we care deeply about the protection of our young guests, our staff is not authorized to install child seats directly in the vehicles.Regarding the damage charges, we are very sorry that you felt our process was dishonest. Transparency is—and has always been—our main principle. For this reason, we alwaysguarantee a joint walkaround inspection (check-out) with our team before leaving the lot. This allows us to inspect the vehicle together, identify any discrepancies compared to what is recorded in our systems, and correct them on the spot.If you have any questions or require the photo evidence and documentation regarding this charge, please do not hesitate to contact our Customer Support team at: https://portale.locautorent.com/websitecs/cs-home.aspx
We truly value your feedback as it helps us improve our services, and we hope to have the opportunity to serve you better in the future.
Chiara
Always very friendly and very helpful
Always very friendly and very helpful! They take good care of me.
Thank you!
Stephen M. Cool
16 July 2026
Reply from Locauto Group - Trieste Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Good service
Quick online check-in and retrival of the car. Matter of minutes, swift and clean. Friendly staff.
15 July 2026
Reply from Locauto Group - Trieste Aeroporto
Dear Patrick,thank you for your kind feedback.
We look forward to welcoming you back in the future!
Elisa
Reply from Locauto Group - Trieste Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Great experience
I am completely satisfied with Locauto servíce ( thank you Julian for your assistance) and the quality of the car .
The process of check in and check out was fast and easy.
See you soon
7 July 2026
Reply from Locauto Group - Trieste Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Reply from Locauto Group - Trieste Aeroporto
That's great to hear! See you soon, Angelo
Reply from Locauto Group - Trieste Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Efficient, straightforward experiencece
Quick, straightforward, no pressure to buy this or that extra, no unexpected costs thrown in. How car rental should always be
10 July 2026
Reply from Locauto Group - Trieste Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Very responsive and easy to deal with.
Everything to do with the car worked great. I am particularly happy with how responsive Locauto were when I needed to contact them about extending the rental, and how smoothly that went.
8 July 2026
Reply from Locauto Group - Trieste Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
They offered bigger car as we were with…
They offered bigger car as we were with child and child seat would not fit to it. Great service, took 5 minutes to return car!
7 July 2026
Reply from Locauto Group - Trieste Aeroporto
That's great to hear! See you soon, Angelo
Very friendly staff with efficient and…
Very friendly staff with efficient and quick check in and hand back and spotlessly clean car. Would definitely use again
2 July 2026
Reply from Locauto Group - Trieste Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Smooth check-in and check-out.
27 June 2026
Reply from Locauto Group - Trieste Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Trieste Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
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