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Locauto Group - Trieste AeroportoReviews 

2,150
TrustScore 4.5 out of 5

4.7

Via Aquileia, 46 Ronchi dei Legionari, 34077 Gorizia, Trieste / Friuli Venezia Giulia, IT


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Rated 4 out of 5 stars

Staff were good, helpful, easy process. Car was mechanically fine and equipment likewise. However, the seats stank of sweat and a nasty deodorant from whoever sat there earlier, that was grim.

Company replied

Rated 5 out of 5 stars

As always very professional and friendly staff. They waited for me until pass midnight to collect the car: Respect! Cars in immaculate conditios. Strongly reccomanded

Company replied

Rated 5 out of 5 stars

One of the best car rental companies I have ever used. Everything was quick and easy, without unnecessary questions. The car was very clean and well-maintained. The staff were extremely friendly, smil... See more

Company replied

Rated 5 out of 5 stars

It was easy to find Locauto at Trieste Airport. The car was clean, and in our case fully insured. The return process was very quick. You are allowed to travel to Slovenia, which is very convenient. It... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Trieste Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0481778572. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile - su richiesta - anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Aquileia, 46 Ronchi dei Legionari, 34077, Gorizia, Trieste / Friuli Venezia Giulia, Italy

  • +39 0481778572
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4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,150)

57,543 reviews in the last 12 months

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Rated 4 out of 5 stars

Tutto bene

Very fast service, no problems, great car

21 June 2026
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Reply from Locauto Group - Trieste Aeroporto

Dear Andrea,thank you for sharing your experience.
We are glad that you enjoyed our service.
We look forward to welcome you back in the future.
Chiara

Rated 5 out of 5 stars

The best…

As always very professional and friendly staff.
They waited for me until pass midnight to collect the car: Respect!
Cars in immaculate conditios.
Strongly reccomanded

18 June 2026
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Reply from Locauto Group - Trieste Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 4 out of 5 stars

Good service, hygiene less so

Staff were good, helpful, easy process. Car was mechanically fine and equipment likewise. However, the seats stank of sweat and a nasty deodorant from whoever sat there earlier, that was grim.

24 June 2026
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Reply from Locauto Group - Trieste Aeroporto

Dear Miguel,thank you for sharing your experience.
We are glad that you enjoyed our staff and our service.
We apologize for the car condition, we will share your feedback with the relevant department to improve our cleaning procedures.
We hope to welcome you back and earn a 5-star rating next time!
Chiara

Rated 4 out of 5 stars

TRIESTE CAR HIRE ,SERVICE AND CAR PERFORMANCE

Good initial contact albeit slightly protracted, good car hand over, and redelivery,
Thanks

19 June 2026
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Reply from Locauto Group - Trieste Aeroporto

Dear Customer,thank you for sharing your feedback.
We are thrilled to hear that you enjoyed our service and we hope to welcome you back in the future.
Chiara

Rated 5 out of 5 stars

Perfect

Rhe car was brand new, clean and with good accessories. The staff were friendly, polite and efficient. Everything was made simple from collection to drop off.

16 June 2026
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Reply from Locauto Group - Trieste Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Life with the Locauto group

Easy to deal with
Received a good quality rental car
Would definitely use again

17 June 2026
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Reply from Locauto Group - Trieste Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 3 out of 5 stars

Picking up the car was relatively easy

Picking up the car was relatively easy, it’s a standard procedure. Although finding the car and returning it is a bit of a challenge. No marked stalls for Locauto, and the personnel there when I was returning the car, was not overly acting professionally. That may be the area for improvement. Good luck.

15 June 2026
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Reply from Locauto Group - Trieste Aeroporto

Dear Milanovic,thank you for your review.We are glad that you enjoyed our smooth procedures.
We apologize for the issues experienced during the car return.We are aware that the lack of signage can make the return process stressful. Unfortunately, signage placement is managed by the airport authorities.Please accept our appreciation for your patience and understanding.
Regarding our staff,we sincerely apologize if the interaction did not feel as welcoming as it should have been. It is never our intention to make a customer feel uncomfortable, as our standard approach is built on courtesy and hospitality. Sometimes, despite our best efforts, misunderstandings or stressful moments can occur.
Your feedback is valuable to us to improve our service and we hope to welcome you back in the future with a better experience.

Elisa

Rated 3 out of 5 stars

Misleading coverage

The car was great for the price range.
The only negative thing was the coverage.
I didn't add any insurance and I explicitly asked the lady if the inner mechanics were covered. She told me they weren't so I was worried all the time. But afterwards, I read the agreement and it states that everything which brakes due to time and constant usage is covered.
So I do recommend them but know that if you ask they'll definitely suggest a coverage even when don't really need it.

Edit:
I booked with discovercars but I didn't buy any insurance from them, that's why I'm saying the inner mechanics are covered either way.

2 June 2026
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Reply from Locauto Group - Trieste Aeroporto

Hello Arlind, thank you for sharing your experience and allowing us the opportunity to clarify. Because your booking was made through an intermediary company, any additional coverage you purchased through them operates on a reimbursement basis. This means you would need to pay Locauto directly for any new damage, and then claim a refund from that company afterward.
Therefore, when you asked our desk agent if you were covered, the correct answer from our perspective was 'no,' as we can only verify policies and terms held directly with Locauto.
We hope this clarifies that our intention was never to mislead you, but rather to provide the most accurate information based on our official terms and conditions.

Anna

Rated 5 out of 5 stars

Friendly service

Friendly service, no delays, just simple and smooth

3 June 2026
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Reply from Locauto Group - Trieste Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

good

good car and communication

5 June 2026
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Reply from Locauto Group - Trieste Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Professional Service and Reliable Car

The staff was professional and welcoming. The booking process was smooth, and we received a reasonable price with no hidden fees. The car (Opel Corsa) was reliable and met our expectations.

4 June 2026
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Reply from Locauto Group - Trieste Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Excellent service

Excellent service. New car. Nice staff.

27 May 2026
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Reply from Locauto Group - Trieste Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Great service

Great service, in 3 languages

6 May 2026
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Reply from Locauto Group - Trieste Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

The person helping us was great

The person helping us was great. Explained everything and gave us a clean car.

26 May 2026
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Reply from Locauto Group - Trieste Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

kind and dedicated staff

kind and dedicated staff, good services easy to go, no deposit

23 May 2026
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Reply from Locauto Group - Trieste Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

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