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Locauto Group - Siracusa Reviews 626

TrustScore 5 out of 5

4.8

Viale Regina Margherita 10, 96100 Siracusa, Sicilia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Great pick up and drop off experience, very friendly and not given any feeling of pressure or any tricks. Second time have used Locauto and will use again next time in Italy

Company replied

Rated 5 out of 5 stars

The Locato staff in Siracusa Italy was friendly, helpful, and great to work with. Best of all, after Eurocar rejected us because we did not have EU driving documents, Locauto said "no problem". The ca... See more

Company replied

Rated 5 out of 5 stars

A very good experience from start to finish. We were apprehensive about the whole car hire scene after having read so many horror stories. But Federico in Siracusa was top-notch: very friendly, helpfu... See more

Company replied

Rated 5 out of 5 stars

We got warned about renting a car in Sicily meaning troubles. We choosed Locauto after reading about experiences on trustpilot. Full stars from us to Locauto, great receiving in Siracusa, nice a... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Siracusa in viale Regina Margherita, 10 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero 0931967301 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro. Locauto ti garantisce un noleggio affidabile con veicoli sottoposti a costante manutenzione e igienizzazione.


Contact info

  • Viale Regina Margherita 10, 96100, Siracusa, Sicilia, Italy

  • +39 0931967301
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4.8

Excellent

TrustScore 5 out of 5

626 reviews

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1-star

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Rated 5 out of 5 stars

Great pick up and drop off experience

Great pick up and drop off experience, very friendly and not given any feeling of pressure or any tricks. Second time have used Locauto and will use again next time in Italy

14 June 2026
Locauto Group - Siracusa logo

Reply from Locauto Group - Siracusa

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Good service

Good service. Great car

11 June 2026
Locauto Group - Siracusa logo

Reply from Locauto Group - Siracusa

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Great car hire company!

It was a quick and easy process to collect my hire car in Siracusa. The staff were efficient and very helpful. I returned to car to Milazzo where the staff were equally helpful

21 May 2026
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Reply from Locauto Group - Siracusa

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 1 out of 5 stars

Organized fraud or mail error? Fraud to me.

1. No lockers check-out in Siracusa - in Palermo check-in locker was broken, and they took me 200,00 euros in spite of having insurance against it.
2. Siracusa NEVER send me any location bill at my e-mail, and neither did Palermo station.
3. No location bill = no refund from insurance police, no way to claim with Locauto consumer service = thievery.
4. To LOCAUTO : now you have my e-mail, prove me wrong, and that you're honest.

8 May 2026
Unprompted review
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Reply from Locauto Group - Siracusa

Dear Louis,thank you for your feedback and giving us the chance to reply.
Unfrotunately we don't have a lot of information on your rental but we are happy to give you a link where you can get in touch with our Customer Service:https://portale.locautorent.com/websitecs/cs-home.aspx
We hope you find this information helpful.Elisa

Rated 5 out of 5 stars

Great check-in experience

Great check-in experience , clear instructions on the vehicle and the process and a free upgrade

13 May 2026
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Reply from Locauto Group - Siracusa

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Great staff

29 April 2026
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Reply from Locauto Group - Siracusa

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

it was very easy to rent a car

it was very easy to rent a car. car was new so that’s also great. everyone was helpful :)

5 May 2026
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Reply from Locauto Group - Siracusa

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

The Locauto staff in Siracusa Italy was…

The Locato staff in Siracusa Italy was friendly, helpful, and great to work with. Best of all, after Eurocar rejected us because we did not have EU driving documents, Locauto said "no problem". The car was in excellent condition, with no issues. Highly recommended. Definitely will rent from Locauto again.

28 April 2026
Locauto Group - Siracusa logo

Reply from Locauto Group - Siracusa

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Federico was great

Federico was super friendly, super helpful. Car was perfect for our needs.

21 April 2026
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Reply from Locauto Group - Siracusa

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Siracusa Locauto

Smooth and calm .. nice attitude in the office.
Ok price level where everything is included, so you don’t have to think about anything.
I really recommend Locauto.
Lars - Denmark

15 April 2026
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Reply from Locauto Group - Siracusa

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Trustworthy

Fast, friendly, no hidden fees

9 April 2026
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Reply from Locauto Group - Siracusa

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

The very professional service we…

The very professional service we received from pick up to drop off was excellent. I must say the friendly members of your staff was commendable. Thank you again!

26 March 2026
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Reply from Locauto Group - Siracusa

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Prompt efficient service

Prompt efficient service. Helpful that English is spoken.

27 February 2026
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Reply from Locauto Group - Siracusa

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Great

We needed a car for five days in Syracuse, and we got a nice Opel Corsa for a decent price + coverage. It was easy to rent, easy to return, and all the communication was very clear.

28 February 2026
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Reply from Locauto Group - Siracusa

Grazie! Siamo felici di leggere le tue parole. Al prossimo noleggio, Gaia

Rated 5 out of 5 stars

Easy and quick

Easy and quick. Everything was good. Recommended. Also great location to get to right outside Ortigia.

18 February 2026
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Reply from Locauto Group - Siracusa

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

The Siracusa office of Locauto works…

The Siracusa office of Locauto works perfect. Friendly and polite, fast working. They know what they do and they do it good.
Anytime again!!!

13 December 2025
Locauto Group - Siracusa logo

Reply from Locauto Group - Siracusa

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Very easy

Very easy. No problems. We had the car for only one day.

18 November 2025
Locauto Group - Siracusa logo

Reply from Locauto Group - Siracusa

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

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