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Locauto Group - Pisa Aeroporto Reviews 

4,210
TrustScore 4.5 out of 5

4.7

Piazzale Mario Cobianchi SNC, 56121 Pisa, Pisa / Toscana, IT


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Rated 5 out of 5 stars

We have used Locauto at Pisa airport for several years. There is rarely more than one person in the queue at the rental desk, so quick to collect car and be on our way. There is no pressure to buy add... See more

Company replied

Rated 5 out of 5 stars

Pick up of rental car well organized (we were lucky not having a queue in the rental office). Car in good technical shape (existing damages well documented in the car history) and clean (inside... See more

Company replied

Rated 5 out of 5 stars

The staff were very helpful and professional. I’ve received a little bigger car than proposed one during booking process, so our journey was more comfortable. The visual and technical condition was pe... See more

Company replied

Rated 3 out of 5 stars

I appreciated how easy and affordable Locauto was for renting a car next-day in Italy. While a lot of rental companies can try to scam tourists (such as Italy Car Rent), Locauto did not. Their custome... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Pisa Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020421. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio.


Contact info

  • Piazzale Mario Cobianchi SNC, 56121, Pisa, Pisa / Toscana, Italy

  • +39 0243020421
Promotion box for Locauto Group - Pisa Aeroporto

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4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(4,210)

59,174 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very good car

A very good car, New ,very good services !!!

7 September 2026
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Reply from Locauto Group - Pisa Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

The perfect rental at Pisa airport

The staff were very helpful and professional. I’ve received a little bigger car than proposed one during booking process, so our journey was more comfortable. The visual and technical condition was perfect. There were no problems to find rental property as shuffle bus from airport terminal was on service. The only one disadvantage was the time of pickup of the car but this is well known issue of nearly every car rental.

4 September 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

Recommended for car hire

Quick and easy rental. Highly organized, and both pickup and return was smooth sailing. Highly recommended!

7 September 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Superb car rental experience at Pisa airport - can't fault it.

We have used Locauto at Pisa airport for several years. There is rarely more than one person in the queue at the rental desk, so quick to collect car and be on our way. There is no pressure to buy additional insurance cover or any extras.All the staff are very pleasant, efficient and speak good English. The cars are clean and in good condition.

6 September 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Great, clean and efficient

Pick up and drop off were efficient. Car in great condition and clean.

6 September 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Perfect and well organized

Pick up of rental car well organized (we were lucky not having a queue in the rental office).
Car in good technical shape (existing damages well documented in the car history) and clean (inside/outside).
Drop off quick and without discussions or handling problems within 15 minutes (we returned the car without damages caused by us). For our documentation we made a 360• video of the car.
Overall, perfect!
Staff friendly and polite.
Booking process via Booking.com easy.
Price fair enough compared to international rental car companies.

5 September 2026
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Reply from Locauto Group - Pisa Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

All great again

All great again

29 August 2026
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Reply from Locauto Group - Pisa Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Excellent service

Excellent service. Highly recommended. Great cars. Friendly and helpful personnel. Excellent location. Very good prices.

4 September 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Debit card friendly

I was grateful to have found a company which doesn’t ask for a huge deposit or allows the use of a debit card. The staff were friendly and helpful with the clarifications. I would rent from them again.

3 September 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

All very easy and quick

All very easy and quick. Both pick up and return. Would definitely use again.

1 September 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

The second time using Lacauto and had a…

The second time using Lacauto and had a brilliant and easy time. Will be using again. Lovely customer service!

29 August 2026
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Reply from Locauto Group - Pisa Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

From the booking process to the pick-up…

From the booking process to the pick-up to the drop-off everything was smooth sailing. The car was almost new, worked perfectly and was a joy to ride. The staff at the rental agency were very kind, professional and friendly and service was immaculate. Absolutely nothing but good things to say. I would 10/10 recommend using Locauto and should I return to Pisa, probably will. Grazie mille!

1 September 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Excellent service

Excellent service. Hassle free no hard up selling. Would use again

2 September 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 3 out of 5 stars

Great staff, ok billing process for incidents

I appreciated how easy and affordable Locauto was for renting a car next-day in Italy. While a lot of rental companies can try to scam tourists (such as Italy Car Rent), Locauto did not. Their customer service was attentive and friendly when picking up and dropping off my rented cars, and when I got a flat tire during my rental time. However, I am only giving 3 stars as their billing process for the cost of the flat tire was slow and clunky. I didn't receive an invoice for the flat tire until a month past the end date of my trip and instead of putting all the charges into one invoice, they were split into two invoices that I received days apart from each other. This made my process to file an insurance claim a bit complicated as I completed my claim before the second invoice came in. In conclusion, however, the staff of Locauto at the Pisa Airport were very kind and trustworthy, so that was extremely appreciated!

26 June 2026
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Reply from Locauto Group - Pisa Aeroporto

Dear Sarah,thank you for your honest review.
We are glad that you appreciated our kind and trustworthy staff. We would like to clarify that in case of damage, especially after a tow truck is required, Locauto waits for the estimate from the garage to send the correct invoice. We apologize if this was a problem for you. We thank you for your patience and we hope to welcome you back for a better experience next time.
Elisa

Rated 5 out of 5 stars

Smooth operation

Smooth operation - small delay checking in this was more todo with the person checking than Locauto - everything else was good

1 September 2026
Unprompted review
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Reply from Locauto Group - Pisa Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Very easy

Very easy , no complications ,

25 August 2026
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Reply from Locauto Group - Pisa Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

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