Locauto Group - Palermo Aeroporto Reviews 

Quick pick up and drop off. Friendly staff.

Very good rental car compagny. Everything was Clear and Perfect from beginning to end .
I highly recommend Locautorent .
Thank you for the service 👍👍👍

Simple way of working

Fiat 600 was great. They gabe me bigger size of car.

Fast and simple check in and out. Good and clean car. Only windshield washer fluid was missing. Friendly service.

What a great company!!!
I couldn’t highly recommend it more. We were caught out by the big four rental companies where we pre-booked upon arrival, after a lengthy two hour weight in line we were told we couldn’t actually rent the car due to a license issue
We were stranded, at the last minute we approached Lo auto explain the situation we had Australian drivers license. They agreed and rented us a car. The car was brand new in beautiful condition. Staff were friendly to deal with and very efficient with no waiting.
Upon return , out of appreciation I got the car professionally washed from my own expense, the return was a very quick process. They checked the car and Off we were.
We will always use Locauto

Online registration is easy and understandable.
We get free upgrade of car. Very happy of it.
Worker are pleasant and everything explain good.

Friendly and fast service at a good price. Location at Catania airport was not that easy to find

Fast easy service, good vehicles and friendly staff

Super friendly and everything was perfect

I rented from Locauto at Palermo Airport after prepaying my rental and full damage coverage through an intermediary. At the counter, Locauto staff sold me their own "Body Protection" and a "Roadside Assistance" charge on top of coverage I had already paid for, roughly 58 EUR in total. Nobody told me I was already covered, and the roadside charge was never explained before I signed.
I presented a physical credit card in my own name, meeting all their requirements, and no deposit was required, so there was no legitimate reason to require extra protection to release the car. When I asked for a refund, Locauto refused on the basis that I had signed the agreement, and told me to take it up with the intermediary, who in turn sent me back to Locauto.
Being handed a document to sign quickly at a busy airport counter is not the same as being given a clear, informed choice. In my experience, the process is built to upsell coverage travellers already have, and to pass complaints back and forth so no one has to refund anything. If you rent here, decline everything at the desk and check what your booking already includes first.

These guys are a life saver, First time in Sicily, and the experience was 10/10, cheap prices, perfect for young drivers, only had my license for less than a year and they were still able to offer me a rental car, insurance is perfect for its price, can not recommend any more than Locauto. pickup was easy and straight forward, the staff was very friendly the car was perfect for our trip, they even upgraded us from manual to automatic fiat 600. Thank you soo much Locauto, if i ever come to Sicily again, I will use you guys again.

Super easy rental, super friendly, nice car, AC worked so well, which was so important to us! Loved it so much. Wpuld recommend it to everyone!

Everything about it

Good service. Provided me with an upgrade, free of charge. Car was good.

Great service!

Good experience. No problem

Everything worked out very well.

At the end person which received back a car has some doubts somę scraches. It would good that I had photos.