Locauto Group - Napoli Aeroporto Reviews 

Car in perfect condition, very good and efficient service, fair prices

Helped me out of a bad situation

I had a great experience with Locauto when renting a car in Naples. The paperwork and contract signing were completed at the airport, while the vehicle pickup was at their nearby rental facility. A shared shuttle bus took us there, and the whole transfer, including a short wait for the shuttle, took around 10 minutes, which was perfectly reasonable.

The pickup process itself was quick and straightforward. The car was practically brand new, with only around 6,000 km on the odometer, and it was in excellent mechanical condition.

There were a few minor scratches on the vehicle, but they had all been clearly documented in the inspection report provided before pickup, so everything was transparent from the start.

Returning the car was just as easy. The staff inspected the vehicle quickly, confirmed everything was in order, and the return process took only a few minutes.

I also appreciated that only €0.01 was charged to my credit card during the reservation process for verification, which gave me confidence that there would be no unexpected charges.

Overall, everything went perfectly. Professional service, a great car, and a smooth rental experience from start to finish. I would definitely rent from Locauto again.

Excelent service very nice car

the check - in and chek-out was fast and efficient.
the car was in a great condition, except some minor scratches - that were presented to us before getting the key.
thank you so much!!
we will come again..

Good price on a good vehicle that suited my needs. The drop off process was quick, efficient and painless. The pick up process was incredibly inefficient and took 2hrs due to 3 factors; wait time to get served; long time taken to process paperwork and sign the rental agreement; vehicle then not ready in the car lot.

Simply perfect. Nice staff. Good service.

Convienently close to the airport (good transfer service), easy paperwork and the most important: GOOD CAR (Audi A3 Sportback, ca 30 000 km, clean).

Very kind people! Service is great!

We first went to the office in the airport and then quickly got everything ready and then took the shuttle to the parking space location. After a few minutes we also got the car handed over from very nice staff.
The car Ford Puma was good and we liked it. It was also small enough for the Amalfi coast.
Bringing the car back was also very smooth. We would recommend Locauto.

Locauto Napoli staff did not have any photos of the car from the interior and now it is trying to charge me 430 euro for a missing boot shelve which was not there from the beginning.

We were very happy with the car you gave us, it was excellent experience with the service thank you very much
Adi & Paz

I don't know why I pay for 2 company's about the rent and all the insurance.

It was good first experience of renting a car 🚙
Fast and easy
Thank you

Although you have to pre-register at their airport desk and then either walk 10 mins with your luggage or catch the busy but regular shuttle bus, once at the car rental compound itself the collection process was quick & straightforward.
Pleasant & helpful staff, and an excellent car just as booked. And most importantly just as efficient when returning the car, with no drama about alleged damage ! Overall, a good experience and would use them again.