Locauto Group - Matera Reviews 496

Easy procedure. Easy to retrieve and easy to return. Everything online. To reach the sites by phone was not possible though.

Quick service, kind staff. Present in many locations in Italy.

I think it's great, The attendant is very attentive.

The car was a very late model Ford Puma in very good condition. No issues with it at all. We picked it up in Matera at the designated time which coincided with the start of their one and half hours siesta break but they stayed to process our booking and get us on our way. Very grateful. Drop off in Bari was smooth and easy too. We would have no problem recommending Locauto.

Perfect coorportation with the working people

The rental experience was easy and office staff in Matera helpful. Car was new and in great condition.

Very nice and helpfull staff.

Very easy check in process, car was new, clean and full of fuel. Returned the car to a different location where the process was just as easy. Staff were very pleasant and helpful especially when I forgot something in the car and had to return to get it. They had already been to the car got it out and had it waiting for me. Thankyou.

Everybody was really helpful and the van was immaculate

The car i rented was delivered on time, was clean, and operated well. Returning the car was easy and without a hitch.

Personale efficiente empatico e preparato un like speciale per
La
Sig.ra Sarà Ricciutello ♥️

Great , attentive and friendly check in. Easy rental.

Deposit Unfairly Withheld by Locauto Matera - Illegal Practice Warning

Following a rental with Locauto in Matera, I ensured the vehicle was returned in perfect condition, fully fueled and spotless. Nevertheless, they charged my deposit, offering no legal or reasonable explanation. Such practices appear to be illegal and are highly disappointing. I caution future renters in Italy to think twice before choosing this company. I am awaiting the reimbursement of the deposit that was charged without justification.

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Cauzione trattenuta ingiustamente da Locauto Matera - Pratica illegale

Dopo un noleggio con Locauto a Matera, ho riconsegnato l’auto in perfette condizioni, con il serbatoio pieno e completamente pulita. Nonostante ciò, hanno trattenuto la cauzione, senza fornire spiegazioni legali o plausibili. Queste pratiche sembrano essere illegali e sono estremamente deludenti. Invito i futuri noleggiatori in Italia a riflettere bene prima di scegliere questa compagnia. Attendo il rimborso della cauzione che è stata addebitata senza giustificazione.

Subject: Unjust Deposit Retention - Illegal Practice

After renting a car from the Locauto agency in Matera, I returned the vehicle clean, with a full tank, and no damages whatsoever. Despite this, I received a final invoice but was surprised to find that my deposit was still withheld without any explanation. This action is unjustified and seems to constitute an illegal practice. I urge others to consider other options for car rentals in Italy to avoid a similar experience. I am awaiting the reimbursement of the deposit that was charged without justification.

Versione 1 (Italiano) Oggetto: Trattenuta ingiustificata della cauzione - Pratica illegale

Dopo aver noleggiato un’auto dall’agenzia Locauto a Matera, ho restituito il veicolo pulito, con il serbatoio pieno e senza alcun danno. Nonostante ciò, ho ricevuto una fattura finale, ma ho scoperto che la mia cauzione è stata trattenuta senza alcuna spiegazione. Questa azione è ingiustificata e sembra costituire una pratica illegale. Invito gli altri a considerare opzioni alternative per il noleggio auto in Italia per evitare un’esperienza simile. Attendo il rimborso della cauzione che è stata addebitata senza giustificazione.

Sarah was the best! So helpful- will go back!

Was very easy and accommodating

The person in front desk was wery kind and helpful

I was nervous about renting a car in Italy. A relative had had several negative incidences, but everything went extremely smoothly and even though we couldn’t speak Italian they were so helpful and sweet.