Online checking was a bit annoying, but made it much easier when checking out the car. Return was quite straigh forward. The car didn't have the trunk rug, what made arranging luggade a bit messy. Jee... See more
Company replied

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Online checking was a bit annoying, but made it much easier when checking out the car. Return was quite straigh forward. The car didn't have the trunk rug, what made arranging luggade a bit messy. Jee... See more
Company replied
We had to hire a car from them in Lecce due to a public transport strike and they were brilliant. Dropping it off at their Bari train station location requires some wits about you but I would definite... See more
Company replied
Quick and friendly service : clear explanation of all features and documents. We had a VW Caravelle for 6 adults : enough space for ourselfs and the loggage; an automatic gear could make it more pe... See more
Company replied
We had very good service when we picked up (Lecce) and left the vehicle (Florence airport). The car was virtually brand new, everything went well, and we didn't get any unplesant surprises. Our experi... See more
Company replied
Presso l'ufficio Locauto Rent di Via della Repubblica, 37 a Lecce potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0832253697. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Viale della Repubblica, 37, 73100, Lecce, Lecce / Puglia, Italy

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Very friendly, efficient and professional. Great service I strongly recommend.

Reply from Locauto Group - Lecce

Reply from Locauto Group - Lecce

Reply from Locauto Group - Lecce
However we received a different car from the one I asked and paid for, two days later we could changed it without any problem, though. Nice people at Lecce and Bari branches. Thank you!!

Reply from Locauto Group - Lecce
We had to hire a car from them in Lecce due to a public transport strike and they were brilliant. Dropping it off at their Bari train station location requires some wits about you but I would definitely use Locauto again.

Reply from Locauto Group - Lecce
An excellent company- pleasure to deal with

Reply from Locauto Group - Lecce

Reply from Locauto Group - Lecce
Very professional staff. Easy procedure when taking and returning the car. Clean and tidy car, ready to drive. Very nice experience.

Reply from Locauto Group - Lecce
Easy check in and drop off...couldn't have asked for better experience.

Reply from Locauto Group - Lecce

Reply from Locauto Group - Lecce
Quick and friendly service : clear explanation of all features and documents.
We had a VW Caravelle for 6 adults : enough space for ourselfs and the loggage; an automatic gear could make it more perfect.
To improve : drop off place in Napels was not well indicated.
Overall good choice.

Reply from Locauto Group - Lecce
Excellent service. We didn't have to wait. They served us right away. And very professionally. I highly recommend it. Very good service from the guy who served us, Daniel.

Reply from Locauto Group - Lecce
The employee at the desk was very helpful. Clear explanations, good behavior, recommended.
However, waiting time was a bit too long for both retrieving and returning the vehicle (the only reason I am not giving 5 stars).

Reply from Locauto Group - Lecce
Easy to do check in, specially as already did the online check in. Also simple to do return in the office. All clear

Reply from Locauto Group - Lecce

Reply from Locauto Group - Lecce
The drop off place in Rome was difficult to reach. Other than that, everything was fine. The car, even though with a lot of small scratches, was perfect!

Reply from Locauto Group - Lecce
Excellent customer service from Roberto who was very helpful and quickly worked through the process

Reply from Locauto Group - Lecce
Good service. Unfortunately they couldn't deliver the selected car but the alternative was okay.

Reply from Locauto Group - Lecce
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