Desk people very helpfull even if did not understood on the time to brink back the car (price given for 4 days instead of 5). So one day extra charged at reception but they gave us a discount on this... See more
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Fantastic service! I had some problems with my flight, and the staff were very helpful and accommodating. They allowed me to arrive later than expected to pick up my car. The car was fantastic, and th... See more
Company replied
I had real bad experience with budget in Florence and they had a manual car for me and your agent treated me like gold and saved my trip then my drop off was pleasant as well . Your my go to now when... See more
Company replied
The Fiat Gran Panda was brand new...only 4000 + Km on it and it functioned beautifully. Locauto staff was both courteous and helpful with the questions we had about the car. Pick up was easy and dro... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Firenze Aeroporto in via Palagio degli Spini snc, potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020404. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Via Palagio degli Spini, 50145, Firenze, Firenze / Toscana, Italy
- +39 0243020404
Unisciti a MyLocauto Friends
4.7
Excellent
5K reviews
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Reply from Locauto Group - Firenze Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Fantastic service
Fantastic service! I had some problems with my flight, and the staff were very helpful and accommodating. They allowed me to arrive later than expected to pick up my car. The car was fantastic, and the staff were incredibly friendly and helpful throughout. Highly recommended!
3 September 2026
Reply from Locauto Group - Firenze Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
I had real bad experience with budget…
I had real bad experience with budget in Florence and they had a manual car for me and your agent treated me like gold and saved my trip then my drop off was pleasant as well . Your my go to now when in Europe
9 September 2026
Reply from Locauto Group - Firenze Aeroporto
Thank you for the great review! Stefania
Desk people very helpfull
Desk people very helpfull even if did not understood on the time to brink back the car (price given for 4 days instead of 5). So one day extra charged at reception but they gave us a discount on this additional day?
8 September 2026
Everythink was ok!
8 September 2026
Reply from Locauto Group - Firenze Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
The experience was seamless for an…
The experience was seamless for an international driver. The pick up and drop off both.
Staff were helpful and informative.
6 September 2026
Reply from Locauto Group - Firenze Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Staff was very friendly and competent
Staff was very friendly and competent. All went very fast and smoothly. I can fully recommend Locauto!
6 September 2026
Reply from Locauto Group - Firenze Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Reply from Locauto Group - Firenze Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Renting with Locauto was smooth and…
Renting with Locauto was smooth and free of unnecessary bureaucracy. The car was precisely as promised.
3 September 2026
Reply from Locauto Group - Firenze Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Positive Experience
I chose Locauto because of the positive reviews I had read, and I am glad I did. It was a straightforward procedure checking in and collecting the car. Also, the return of the car was very painless. I would be happy to use them again.
1 September 2026
Reply from Locauto Group - Firenze Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Great staff and service
Great staff and service. Polite, friendly and professional. Car was clean and in good condition. All terms and conditions were clearly explained.
2 September 2026
Reply from Locauto Group - Firenze Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
We booked upfront via Booking
We booked upfront via Booking. Everything went very well
1 September 2026
Reply from Locauto Group - Firenze Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Easy pick up and quick and the same for…
Easy pick up and quick and the same for the return. Also bus shuttle every 10 minutes very good and near Florence airport
26 August 2026
Reply from Locauto Group - Firenze Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Personnel very helpful
Personnel very helpful. Pickup and return of the car quite easy.
1 September 2026
Reply from Locauto Group - Firenze Aeroporto
That's great to hear! See you soon, Angelo
Car company was easy to find at Firenze…
Car company was easy to find at Firenze airport. Service very fast with “no worry”.
23 August 2026
Reply from Locauto Group - Firenze Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
An ok car
An ok car, but the AC was not functioning which is quite bad when it is 37 degrees C outside.
Other than that, nice staff and easy to pick up.
30 August 2026
Reply from Locauto Group - Firenze Aeroporto
Hello Patrick, thank you for sharing the details of your rental. We are sincerely sorry that the vehicle you received did not meet your expectations. We will use your feedback to improve our standards and ensure we provide you with a flawless experience in the future.
Anna
Very good experience
Very good experience. The car, a Gran Fiat Panda workes very very well. No deposit, reasonavle price, everything easy and fast!
24 August 2026
Reply from Locauto Group - Firenze Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Reply from Locauto Group - Firenze Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Reply from Locauto Group - Firenze Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
The staff was incredibly helpful and…
The staff was incredibly helpful and patient. Made the whole experience so much better. Give the staff a raise! Excellent customer service!
29 August 2026
Reply from Locauto Group - Firenze Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
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