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Locauto Group - Catania Aeroporto Reviews 

16,531
TrustScore 4.5 out of 5

4.7

Aeroporto Fontanarossa, 95121 Catania, Catania / Sicilia, IT


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Rated 5 out of 5 stars

Very professional and helpful staff! Great exeperience renting from Locauto, right from the terminal desk! Cristina was awesome! She helped us with some card issues and she was super nice overall... See more

Company replied

Rated 5 out of 5 stars

Our flight was redirected to a different airport but Locauto dealt with this smoothly. Their phone line was promptly answered each time i called and the desk at Catania airport was open until midni... See more

Company replied

Rated 5 out of 5 stars

Clean and well kept cars, the staff is very friendly and speaks english. If you rent online, for picking up the car you first need to go to the office in the airport and they will guide you from ther... See more

Company replied

Rated 5 out of 5 stars

I rented a car for my trip, and the overall experience exceeded my expectations in every way. Speed: The pick-up and drop-off processes were amazingly fast. No unnecessary delays or tedious paperw... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Catania Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020405. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Aeroporto Fontanarossa, 95121, Catania, Catania / Sicilia, Italy

  • +39 0243020405
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4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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4.7

All reviews

(16,531)

59,558 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clean and well kept cars

Clean and well kept cars, the staff is very friendly and speaks english. If you rent online, for picking up the car you first need to go to the office in the airport and they will guide you from there to the car.
The only problem we had was when we gave the car back, it was pretty tricky to find the right parking lot. More signs in the airport parking lot would help

9 September 2026
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Reply from Locauto Group - Catania Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Clear communication

Clear communication. No hassle and smart check in facility.

9 September 2026
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Reply from Locauto Group - Catania Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Alessio

Alessio - easy and straightforward

9 September 2026
Unprompted review
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Reply from Locauto Group - Catania Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

Alessio

Alessio, thank you so much for the service and we are happy with Locauto - they had a car in comparison with other rental providers and a car was in a very good condition, new.

9 September 2026
Unprompted review
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Reply from Locauto Group - Catania Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

SUPER

Very well maintained car

1 September 2026
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Reply from Locauto Group - Catania Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

No worries

A great experience, excellent service, and no worries at all.

8 September 2026
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Reply from Locauto Group - Catania Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Perfect!

Everything was perfect

30 August 2026
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Reply from Locauto Group - Catania Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Everything was fine

We rented a car for 5 days. We picked it up in Catania and dropped it off in Palermo, and everything went very well. The staff was helpful; the procedures were simple. Good service.

27 August 2026
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Reply from Locauto Group - Catania Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

The staff was very welcoming and…

The staff was very welcoming and helpful with everyneed we had along the trip

29 August 2026
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Reply from Locauto Group - Catania Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 2 out of 5 stars

After already purchasing additional…

After already purchasing extra insurance when we booked we were heavily pressured to buy additional insurance on arrival. They also tried to push fuel and breakdown cover. All of which we declined - which we apparently didn’t need. I thought Locauto was one of the better brands that didn’t try to upsell and pressurise people at the start of their holiday. Disappointed!

22 August 2026
Rated 5 out of 5 stars

Extremely friendly and helpful service…

Extremely friendly and helpful service never feeling pressured or scammed. Great cars, great fuel efficiency great customer service especially for the prize, very reasonably priced

6 September 2026
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Reply from Locauto Group - Catania Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Alessio was very helpful and the whole…

Alessio was very helpful and the whole experience will look out towards fantastic highly recommend to everyone

6 September 2026
Unprompted review
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Very professional and helpful staff!

Very professional and helpful staff!
Great exeperience renting from Locauto, right from the terminal desk!
Cristina was awesome! She helped us with some card issues and she was super nice overall. She also upgraded our ride to fit our needs and our destination traffic.
Also the rest of the staff was super nice and we went quick through the check-in and check-out procedures.
Thank you, all!

29 August 2026
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Perfect quick turn round at both ends

Quick well informed speak good English
Turn round at both ends was fast and hassle free good new clean cars

6 September 2026
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Reply from Locauto Group - Catania Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

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