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Locauto Group - Catania Aeroporto Reviews 

16,531
TrustScore 4.5 out of 5

4.7

Aeroporto Fontanarossa, 95121 Catania, Catania / Sicilia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Very professional and helpful staff! Great exeperience renting from Locauto, right from the terminal desk! Cristina was awesome! She helped us with some card issues and she was super nice overall... See more

Company replied

Rated 5 out of 5 stars

Our flight was redirected to a different airport but Locauto dealt with this smoothly. Their phone line was promptly answered each time i called and the desk at Catania airport was open until midni... See more

Company replied

Rated 5 out of 5 stars

Clean and well kept cars, the staff is very friendly and speaks english. If you rent online, for picking up the car you first need to go to the office in the airport and they will guide you from ther... See more

Company replied

Rated 5 out of 5 stars

I rented a car for my trip, and the overall experience exceeded my expectations in every way. Speed: The pick-up and drop-off processes were amazingly fast. No unnecessary delays or tedious paperw... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Catania Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020405. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Aeroporto Fontanarossa, 95121, Catania, Catania / Sicilia, Italy

  • +39 0243020405
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4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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4.7

All reviews

(16,531)

59,558 reviews in the last 12 months

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Rated 5 out of 5 stars

alessio gave great service and quickly…

alessio gave great service and quickly took care of our rental return

10 September 2026
Unprompted review
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Reply from Locauto Group - Catania Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Renting the car was very easy

Renting the car was very easy. The car was great, an Audi A3. Alessio reviewed the car at return and was friendly and efficient.

10 September 2026
Unprompted review
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Reply from Locauto Group - Catania Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Alessio was fantastic

Alessio was fantastic, very easy rental, great service

10 September 2026
Unprompted review
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Reply from Locauto Group - Catania Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Super

Super. Fast. Great and very friendly service.

10 September 2026
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Reply from Locauto Group - Catania Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 4 out of 5 stars

All easy

All easy, excellent service, professional and kind staff and new car

2 September 2026
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Reply from Locauto Group - Catania Aeroporto

Dear Naiem,thank you so much for your wonderful review! We are thrilled to hear that you found the process easy and enjoyed our excellent service. Our team always strives to be professional and kind, and we are so glad you appreciated the new car. We look forward to welcoming you back for your next rental!

Elisa

Rated 5 out of 5 stars

Clean and well kept cars

Clean and well kept cars, the staff is very friendly and speaks english. If you rent online, for picking up the car you first need to go to the office in the airport and they will guide you from there to the car.
The only problem we had was when we gave the car back, it was pretty tricky to find the right parking lot. More signs in the airport parking lot would help

9 September 2026
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Reply from Locauto Group - Catania Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Clear communication

Clear communication. No hassle and smart check in facility.

9 September 2026
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Reply from Locauto Group - Catania Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Alessio

Alessio - easy and straightforward

9 September 2026
Unprompted review
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

Alessio

Alessio, thank you so much for the service and we are happy with Locauto - they had a car in comparison with other rental providers and a car was in a very good condition, new.

9 September 2026
Unprompted review
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

SUPER

Very well maintained car

1 September 2026
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Reply from Locauto Group - Catania Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

No worries

A great experience, excellent service, and no worries at all.

8 September 2026
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Reply from Locauto Group - Catania Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Perfect!

Everything was perfect

30 August 2026
Locauto Group - Catania Aeroporto logo

Reply from Locauto Group - Catania Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Everything was fine

We rented a car for 5 days. We picked it up in Catania and dropped it off in Palermo, and everything went very well. The staff was helpful; the procedures were simple. Good service.

27 August 2026
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Reply from Locauto Group - Catania Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

The staff was very welcoming and…

The staff was very welcoming and helpful with everyneed we had along the trip

29 August 2026
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Reply from Locauto Group - Catania Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 2 out of 5 stars

After already purchasing additional…

After already purchasing extra insurance when we booked we were heavily pressured to buy additional insurance on arrival. They also tried to push fuel and breakdown cover. All of which we declined - which we apparently didn’t need. I thought Locauto was one of the better brands that didn’t try to upsell and pressurise people at the start of their holiday. Disappointed!

22 August 2026
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Reply from Locauto Group - Catania Aeroporto

Dear Neela,thank you for taking the time to share your feedback. We are truly sorry to hear that you felt pressured at the desk, as this is never how we want our customers to start their holiday. We would like to clarify that our staff is strictly trained to inform customers about what is included in their reservation and what optional services are available. The goal is to provide full transparency, but the customer is always completely free to choose or decline any extra. However, we truly treasure your feedback and will use it to improve our communication, ensuring our team presents these options in a helpful and relaxed manner. We hope the rest of your trip went smoothly and that we can welcome you back for a perfect experience next time.

Chiara

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