We just had our items collected today and fingers crossed everything will be okay. Harry in the office is responsive, however, the collection was a bit stressful because the message they send you that... See more
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I highly recommend LSS, they're really reliable and hassle-free. Their booking system for collection/drop-off is simple, and the team is reliable and kind. I used them twice, once just for storage a... See more
The experience I had with local student storage was a mixed bag. On the one hand they were mindful enough to provide an extra box, which I needed, and communications were mostly swift and efficient. H... See more
Company replied
I was really nervous when I first signed up because I had never done this before. However, right from the beginning with a really easy-to-follow website, LSS was really helpful. It's the small things... See more
Company details
Written by the company
'We are a student-led storage company that was set up with the aim of providing an affordable & personable service for students that either aren't able or don't want to take all of their belongings home over the Summer months. We provide boxes for you to pack your items into, we then return to collect your items, store them over the Summer and return them right to your door when you get back to university!'
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So far so good…
We just had our items collected today and fingers crossed everything will be okay. Harry in the office is responsive, however, the collection was a bit stressful because the message they send you that they are on their way comes via email not text. That was a problem. They should do both because we missed the email (who is constantly checking email?). My son had put all the boxes in the entry of the building and ran out briefly to grab lunch. Sure enough in the 30 minutes he was out, they came and took everything. He returned to see everything gone and got nervous. Anyway, a text would have eliminated that problem. They will store for 4 months and we will see how the delivery goes. For now 4 stars. If we get it all safely, we will add the 5th star.
Pathetic post collection, better competition anywhere else
They cost way more than the competition when it comes to delivery, say they have flexibility until you are locked into a contract and magically there is no more flexibility, and ship THE WRONG ITEMS to the delivery address. They never sent the tracking number, they were slow to reply via email about when it would be shipped, and shipped the wrong item WITHOUT PROTECTION. I had to correct the delivery instructions and address on my end as they said "they could not do it on their end".
They are good in communication with pick up and accomodating changes to packing and collecting, but after it's in the warehouse you are ignored from any assistance or help, even when I am actively trying to provide help such as delivery instructions and help with identification and other documents. If you want your items back in one piece, choose another service.

Reply from Local Student Storage
Local Student Storage was nothing short…
Local Student Storage was nothing short of so obliging and in every way accommodated any changes and needs I had as a student who needed to store their belongings over the summer! They were prompt and efficient in their correspondence and services and I would always be inclined to request their services that assure the same level of action!

Reply from Local Student Storage
Professional
Professional, efficient team. Handled belongings with care. Arrived on time, finished job promptly. Clear, concise communication. Fair, transparent pricing. Stress-free experience, would use again.

Reply from Local Student Storage
Prompt and efficient team packed…
Prompt and efficient team packed belongings precisely. Clear and thorough communication put me at ease. Carefully transported items and unpacked timely. Impressive organization made moving stress-free. Highly satisfied and would recommend for relocation help.
Seamless and stress-free process
Seamless and stress-free process. Professional, efficient team. Great care of my belongings. Surprised by speed of move. Highly recommend for relocation help.

Reply from Local Student Storage
Clean and secure storage facilities…
Clean and secure storage facilities with top-notch security. Confident leaving my belongings. Friendly and helpful staff. Easy and stress-free experience. Highly recommended for storage solutions.
Belongings handled with care and…
Belongings handled with care and efficiency. Clear and timely communication. Reasonable pricing, no hidden fees. Friendly and helpful staff. Extremely satisfied with service.
Clean and organized storage facilities
Clean and organized storage facilities. Top-notch security for peace of mind. Belongings kept safe and secure. Helpful and accommodating staff. Smooth and hassle-free process. Highly recommended for trustworthy storage solution.
Incredibly helpful movers ensured a…
Incredibly helpful movers ensured a smooth transition. Courteous and careful with our belongings. Organized and efficient, great communication. Highly recommend for relocation assistance. Top-notch crew, fantastic experience.
Incredibly efficient and professional…
Incredibly efficient and professional team. Arrived on time, handled belongings with care. Transparent and fair pricing, no hidden fees. Excellent communication, felt well-informed and supported. Highly recommend for smooth moving experience.
Incredibly accommodating staff
Incredibly accommodating staff. Quick responses to questions and concerns. Professional, efficient, stress-free move. Attention to detail, open to last-minute changes. Positive experience, highly recommend. Dedication to customer satisfaction sets them apart.

Reply from Local Student Storage
The team arrived promptly and packed…
The team arrived promptly and packed belongings efficiently. They handled furniture and fragile items with precision. The moving process was seamless and stress-free. The storage facility was secure and well-maintained, providing peace of mind. Highly recommend for relocation and storage solutions.
Exceptional service at an unbeatable…
Exceptional service at an unbeatable price. Professional, efficient team. Items handled with care. Lifesaver to have belongings stored for the summer. Highly recommend to any student. Trustworthy and reliable, exceeded expectations.

Reply from Local Student Storage
Exceptional customer service from…
Exceptional customer service from friendly and helpful staff. Clean, well-maintained, and secure units. Convenient location with ample parking and loading areas. Highly recommended for storage needs.
Clean
Quick access to items. Clean, well-maintained facility. Efficient staff. Hassle-free storing and retrieving. Appreciated security measures. Highly recommend for short-term storage.
Competitive pricing fit my budget…
Competitive pricing fit my budget perfectly. Efficient, friendly team handled my belongings with care. Made moving easier. Highly recommend their affordable, reliable services. Job well done, thank you!

Reply from Local Student Storage
Exceptionally secure facilities for…
Exceptionally secure facilities for storing your belongings. Clean, well-maintained, and offer peace of mind. Friendly, helpful staff make storage process smooth. Convenient access and strong security measures in place. Competitive pricing and flexible storage options available. Highly recommended for reliable and secure storage solution.
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