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Company details

  1. Online Marketplace

Written by the company

Locally is an online-to-offline shopping platform that connects nearby shoppers to the real-time inventory in local stores. Locally enables brand and retailers websites to become multi-channel with tools like store locators, product finders, and where-to-buy solutions.


Contact info

3.7

Average

TrustScore 3.5 out of 5

8 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Locally.com Rocks NAMM !

This is Gregg Kell, Editor of Spotlight on Startups in Laguna Niguel. I met Justin Kotzmoyer at NAMM and appreciated the time he took to walk me through how Locally helps brands bridge the gap between online discovery and local retail conversion. Justin clearly understands the real-world problem brands face when shoppers want availability, not just information, and how critical it is to connect intent to nearby inventory.

What stood out in our conversation was how well Locally supports Omnichannel execution for brands that rely on dealer and retail networks. That strength becomes even more important after events like NAMM, when interest is high but post-event follow-up can quickly become fragmented or manual. From my perspective, Locally is well positioned to help ensure those event conversations continue and convert through better visibility and smarter follow-up.

— Gregg Kell, Editor, Spotlight on Startups

28 January 2026
Unprompted review
Rated 1 out of 5 stars

Having issues with a Trek store order…

Having issues with a Trek store order in Pensacola. And of course, there is no contact information anywhere on "Locally's" website. Great customer service!

5 July 2025
Unprompted review
Locally logo

Reply from Locally

Hi David, Happy to help if we can. Please write us at contact@locally.com. Karen

Rated 5 out of 5 stars

Post Holiday Surge Continues

My brand uses Locally product and store locator. It took 2 months to deploy due to some of my own internal issues. Interestingly enough foot traffic due to Locally skyrocketed over the holiday. I was thinking it was a holiday occurrence, but the traffic has remained. The retailers love the solution, and we have gotten a net increase in sales across channels.

11 January 2025
Unprompted review
Rated 5 out of 5 stars

Blooming Flowers & Plants Altrincham…

Blooming Flowers & Plants Altrincham Market

I bought 9 Chrysant stems £18 plus one free. Unfortunately they wilted within a couple of days. Emailed them, on a Sunday within an hour owner called me on the Sunday said call by when convenient so he can put right. That is top drawer customer service.
Hope to attach piccy of replacement
Bouquet
🙏😊🔝🖖

10 December 2024
Unprompted review
Rated 1 out of 5 stars

Avoid using this shop locally store on…

Avoid using this shop locally store on Dodworth road Barnsley the Asian man behind the counter is rude and outrageous he should not be allowed in a shop dealing with customers
BOYCOTT THIS STORE AT ALL COSTS

23 October 2024
Unprompted review
Locally logo

Reply from Locally

Hi Hugh,
We’re sorry to hear about your recent experience. However, it seems there may have been a misunderstanding. Locally is not a physical store but a platform connecting shoppers with local retailers by helping them find products nearby.

We recommend reaching out directly to the store in question to resolve your concerns. If you have any questions about how Locally works, we’re happy to assist! Feel free to contact us at [support@locally.com].
Karen

Rated 5 out of 5 stars

The best of both worlds!

The fact that I get the flexibility and functionality to search for products I love, and them buy them "locally" is literally the best of both worlds. Well done Locally!!

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Most Excellent

Can't beat it. Know what is in stock. Buy items a local shops. Get them delivered that day. What's not to love?

10 November 2015
Unprompted review

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