LocalImpact Reviews 

1
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TrustScore 3.5 out of 5

3.7

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  1. Software Company

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LocalImpact is a reputation management platform that helps local businesses generate more reviews, manage customer feedback, and build trust online. Businesses use LocalImpact to send review requests by email, SMS, QR codes, and shareable links, monitor reviews from one dashboard, respond with AI, and showcase their best reviews on their website and social media. In addition to review management, the platform includes competitor insights, AI-powered review insights, website review widgets, social sharing, and reporting to help businesses better understand their online reputation and save time. LocalImpact is trusted by plumbers, HVAC companies, electricians, contractors, healthcare providers, restaurants, retailers, and many other local businesses that rely on customer reviews to attract new customers. Whether you're looking to earn more Google reviews, respond to customers more efficiently, or better understand your online reputation, LocalImpact gives you the tools to do it from one place. For businesses with multiple locations, LocalImpact makes it easy to manage every location from one dashboard with centralized reporting and shared settings. Agencies can manage multiple clients, provide white-label dashboards and reports, and collaborate with their team from a single account. Our goal is simple: build software that's easy to use, affordable, and focused on the features local businesses actually need. Whether you're managing one location or hundreds, LocalImpact helps you spend less time managing reviews and more time running your business.


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3.7

Average

TrustScore 3.5 out of 5

1 review

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3.7

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1 review in the last 12 months

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Rated 5 out of 5 stars

Great service and support

I have been using LocalImpact for many years now. They are constantly bringing in new features that make it easier for me to get reviews from all my clients, manage all my reviews, reply to the reviews and much more. Dealing with their support team has also been great. We’ve done feature requests and they promptly answer and are very helpful. Overall we’re super happy with LocalImpact and will continue to use them for our business.

13 August 2026
Unprompted review
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Reply from LocalImpact

Thanks for the kind words! Really appreciate your support over the years and all the feedback along the way 🙌

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