Loaf St. Albans is exceptional ~ looked at so many sofas but have finally decided we can’t resist the cuddlemuffin corner sofa, chenille in ‘teal sopping seagrass’ & will order soon - Ellen was very h... See more
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Location
Switch locationAlbert Bygrave Retail Park, North Orbital Road, AL2 1DL St Albans, England, GB
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Very friendly and helpful staff in the branch we visited. Easy ordering process and dealt with our request to add another item to our order and have it all delivered on the same day quickly and effic... See more
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This company is shockingly bad. After spending over £3500 on a sofa bed, the mattress needed replacing due to such poor quality. They would not assist me. The customer service team are not helpful,... See more
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Love the style and quality of the sofas. Hopefully I’ll love the comfort when I get my sofa. Popped into your St Albans Shack and that is when I decided to go ahead and buy a Cuddlemuffin sofa.
Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
About Loaf - St Albans
Written by the company
Welcome to our Laid-Back World!
We make ridiculously comfy sofas and beds and lovely laid-back homewares to help people lead happier, more relaxed lives. We're champions of comfort and craftsmanship and use old-school know-how to make our wares. In fact, all our sofas and upholstered beds are made right here in Blighty. We've got a choice of over 150 kicked back colours across nine feel-good fabrics. You can help yourself to free swatches on our website. Don't forget to swing by one of our slowrooms to rest-test our range or give our team of Loafers a call, we're always happy to help.
NEW ARRIVALS SWATCHES SLOWROOMSLoaf
Written by the company
Contact info
Albert Bygrave Retail Park, North Orbital Road, AL2 1DL, St Albans, England, United Kingdom
- 02031418300
4.6
Excellent
132 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Loaf makes furniture buying simple and…
Loaf makes furniture buying simple and easy. Staff are great after sales Perfik.
13 August 2025
Reply from Loaf - St Albans
Hi Carol,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you found buying furniture with Loaf simple and easy and that our after-sales team has been great.
We’re always here to help whenever you need us, so please don’t hesitate to get in touch in the future.
Thanks again for choosing Loaf!
Warmest Regards,
Paris
Everyone is so helpful
Everyone is so helpful, the quality of sofa compared to others is so obvious!
3 August 2025
Reply from Loaf - St Albans
Hi Martin!
Thank you for your wonderful review!
We're thrilled to hear that you find everyone at Loaf so helpful and that the quality of our sofas stands out to you!
If there's anything else we can assist you with, just let us know!
Best wishes
Jasmin
Very helpful support team
20 July 2025
Reply from Loaf - St Albans
Hi Allan
Thank you for taking the time to leave us a review,
We glad to hear that our team are helpful and supporting, we love make sure that our customer feels supported at all time and our team are always here to help your through your journey with us at Loaf
Keep Loafing on!!
Warm regards
Cynthia.
Nothing squishy about the Squishmeister.
After previously buying a sofa and an armchair from Loaf, which we love, we purchased a ‘Squishmeister Corner Sofa’ 6 months ago and have been very disappointed. The sofa feels seriously over-stuffed, to the point where you feel like you’ll roll off. Loaf have sent people to look at this twice, but they just say there’s no manufacturing fault and there’s nothing they can do about it. We’re now going to have to spend a lot of money getting the cushions re-stuffed. Disappointing that they haven’t made any practical effort to resolve this. Nothing squishy about the Squishmeister.
20 July 2025
Unprompted review
Reply from Loaf - St Albans
Thank you for shopping with Loaf!
We appreciate the time taken to leave us a review.
I'm sorry to hear the comfort isn't what was expected.
I can see two technicians have inspected your sofa and have concluded there are no manufacturing faults present.
We strive for the highest quality in our products. I am sorry that on this occasion this does not meet your expectations.
Kind regards,
Manny.
St Albans store visit
St Albans store visit
Very helpful staff, helped us make our final choice
Store layout is welcoming, all round good experience
15 July 2025
Reply from Loaf - St Albans
Hi Michael,
Thank you so much for taking the time to leave us a review!
We’re thrilled to hear that our staff at the St Albans Store were so helpful. We truly enjoy making our customers feel welcome during every visit to our shack, and it’s wonderful to know you had a lovely experience with us.
We would absolutely love to see you again!
Wishing you a Loafy day!
Warm regards,
Cynthia
Great service!
Great service from Sari in the St. Albans Loaf location. So helpful and explained the process of buying a sofa very well. She couldn't have been more friendly or helpful.
9 July 2025
Reply from Loaf - St Albans
Thank you for shopping with Loaf!
We appreciate the time taken to leave us a review.
Amazing to hear your experience in our Shack was swift, easy with our loving and caring Loafers.
We take pride and care in all of our service's, to deliver a premium standard
Hope to hear from you soon.
Kind regards,
Manny.
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