Highly recommend Loaf (Edinburgh Straiton Branch) - the team there were fantastic, extremely knowledgeable- answering all of our questions for the multiple visits we did to find our perfect first ho... See more
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Location
Switch locationUnits 1-3 Straiton Retail Park, The Terrace, EH20 9TJ Edinburgh, England, GB
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See what reviewers are saying
Wow! Sam at the Edinburgh store was absolutely incredible. We’ve visited several Loaf stores over the years, and every member of staff has been lovely, but Sam truly stood out. He struck the... See more
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Sharon was incredibly helpful in showing me round and suggesting complimentary colours/cushions/rugs etc. Couldn't have been more helpful and didn't feel rushed at all. Very inviting showroom and made... See more
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Your staff were helpful but relaxed and knew where the exact item we wanted to view was situated in the store. We were directed to where we could choose fabric and help was around when we needed it. T... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
About Loaf - Edinburgh
Written by the company
Welcome to our Laid-Back World!
We make ridiculously comfy sofas and beds and lovely laid-back homewares to help people lead happier, more relaxed lives. We're champions of comfort and craftsmanship and use old-school know-how to make our wares. In fact, all our sofas and upholstered beds are made right here in Blighty. We've got a choice of over 150 kicked back colours across nine feel-good fabrics. You can help yourself to free swatches on our website. Don't forget to swing by one of our slowrooms to rest-test our range or give our team of Loafers a call, we're always happy to help.
NEW ARRIVALS SWATCHES SLOWROOMSLoaf
Written by the company
Contact info
Units 1-3 Straiton Retail Park, The Terrace, EH20 9TJ, Edinburgh, England, United Kingdom
- 02031418300
4.7
Excellent
191 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Great service
Great service, very helpful staff, store has most options available!
11 January 2026
Unprompted review
Reply from Loaf - Edinburgh
Hi Emma,
Thank you for your feedback.
We’re delighted to hear that you received great service from our helpful team and that the store had plenty of options to choose from. We hope you found exactly what you were looking for and look forward to welcoming you back again.
Warmest Regards,
Paris
Loaf Sofa for New Flat
Visited the Loaf store this weekend to get a sofa for our new flat and the guys in store were so welcoming and helpful! They were happy to explain everything to us and give us time to come to a decision after being a bit indecisive - an overall great experience and I’m looking forward to our sofa arriving in a few months!
10 January 2026
Unprompted review
Reply from Loaf - Edinburgh
Hi Liam,
Thank you for your lovely feedback.
We’re delighted to hear that the team in our Loaf store made you feel so welcome and took the time to explain everything and support you while you decided. It’s great to know you had such a positive experience, and we hope you absolutely love your new sofa when it arrives.
Warmest Regards,
Paris
Warm Welcome Great Assistent and advise…
Warm Welcome Great Assistent and advise was given
6 January 2026
Reply from Loaf - Edinburgh
Hi Elaine,
Thank you so much for your kind words!
I’m glad that the advice provided was helpful and that it met your expectations. Please feel free to reach out anytime if you need further assistance or guidance. We’re always happy to help and ensure things are as clear and useful as possible.
Kind regards,
Manny.
Great service
Great service. We went in knowing what we wanted and the staff member directed us straight to it
22 November 2025
Reply from Loaf - Edinburgh
Hi Deborah,
Thank you for your review.
It’s great to hear the team could guide you straight to what you were looking for and make the process easy.
Warm regards,
Cynthia
Helpful staff and facilities …
Helpful staff and good layout and examples of furniture and materials
4 January 2026
Reply from Loaf - Edinburgh
Hi Colin,
Thank you for your feedback! We’re really pleased to hear you found our team helpful and appreciated the layout and material displays. We hope it made choosing your furniture that much easier.
Kind Regards,
Paris
Very helpful staff, good show room set up
Went to pick out a sofa. The showroom is great, lots of space to move around and try out new sofas. The employees/sellers were very helpful and made the process a lot easier. Would recommend!
24 December 2025
Reply from Loaf - Edinburgh
Hi Rachel,
Thanks so much for the kind words!
I’m really glad you enjoyed the showroom and found it easy to explore and try things out. Our team will be happy to hear they helped make the process smoother. I appreciate the recommendation and hope you’re loving your new sofa!
Kind regards,
Manny.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, made better but not being pushy and giving you space. Very relaxing experience
3 January 2026
Reply from Loaf - Edinburgh
Hi Rachel,
Thank you so much for the kind words!
I’m really glad you felt supported without any pressure.That balance is exactly what we aim for. It’s great to hear you had a relaxing experience and we hope to see you again soon.
Kind regards,
Manny.
Refreshing and pleasant
Helpful and knowledgable staff on hand but without pressurising customer.
2 January 2026
Reply from Loaf - Edinburgh
Hi Sandra,
Thank you for taking the time to share your feedback.
It’s great to hear that you found our staff helpful and knowledgeable and that you felt supported without any pressure. Creating a relaxed and informative experience for our customers is very important to us and your comments mean a great deal to the team.
Kind regards,
Manny.
Edinburgh Loaf Review Jan 2026
The showroom was well organized and had a good range of styles & colours making it easy to browse without feeling rushed. The selection showed all the designs and confirmed the material quality and options.
The staff were very friendly, knowledgeable and patient. They took the time to understand what we were looking for, and explained the dimensions, and fabrics which helped us make a confident choice. There was never any pressure, just honest guidance.
A good experience.
We did ask if the sofa legs were interchangeable. It would be worth considering as an option.
2 January 2026
Unprompted review
Reply from Loaf - Edinburgh
Hi Richard,
Thank you for such a thoughtful and detailed review. We’re really pleased to hear that you found the showroom easy to browse and that the range, materials, and options helped you feel confident in your choice. It’s great to know our team’s friendly, patient approach and honest guidance made the experience a positive one.
We also really appreciate your feedback about interchangeable sofa legs, that’s a valuable suggestion and something we’ll certainly pass on for consideration.
Thank you again for taking the time to share your experience.
Warmest Regards,
Paris
This has been our third visit to Loaf…
This has been our third visit to Loaf and every time, the team have been super helpful and accommodating. We whittled our choice down to 2 sofa beds, in the end chose the one we had our eyes on and bought it in the most glorious velvet fabric.
I don’t know what to mention specifically: the ambiance, the generous layout, the assistants who were there when we needed them, but otherwise kept in the background, or the vast choice of fabrics and colours…
All in all top notch!
2 January 2026
Unprompted review
Reply from Loaf - Edinburgh
Hi Dagmar,
Thank you so much for such a wonderful review and for coming back to see us again, we really appreciate your continued support. We’re delighted to hear that your third visit was just as positive and that you found the sofa bed in that glorious velvet (great choice!).
It’s lovely to know the atmosphere, layout, and our team’s relaxed, attentive approach all helped make the experience enjoyable, along with the wide range of fabrics and colours.
Thanks again for taking the time to share this, we hope you enjoy your new sofa bed for many years to come.
Kind Regards,
Paris
Lovely relaxed showroom.
Lovely relaxed showroom.
Good help and advice available at all times.
We spent over one and a half hours making up our minds as to which of the sofas to buy. There were bottles of water to keep us hydrated!
30 December 2025
Reply from Loaf - Edinburgh
Hi David,
Thank you for your review.
We’re delighted you enjoyed the relaxed showroom experience and felt well supported while taking the time to choose the right sofa. We’re glad the refreshments helped too
Warm regards,
Cynthia
Just ordered two sofas
Just ordered two sofas! Took us a few visits to various stores but Loaf offered best options for what we were after. In store staff were very helpful and not pushy - we were in 4 times before deciding on sofa covering. Great to be able to take large material swatches home to get a good sense of colour scheme etc.
28 December 2025
Reply from Loaf - Edinburgh
Hi David,
Thank you so much for sharing your experience, and congratulations on ordering your sofas! We’re really pleased to hear that Loaf offered the best options for what you were looking for and that our in-store team gave you the time and space to decide, without any pressure. It’s great to know the large fabric swatches helped you feel confident about your choice. We hope you absolutely love your new sofas when they arrive!
Warmest Regards,
Paris
I did a bit of research on line at home…
I did a bit of research on line at home before calling in your Loaf shack at Straighton.. Edinburgh. It was quite simple and relaxing as i'chosen what I wanted and your colleague just put the order in for me. ( I'm 81 years old, and found everyone polite and happy to help me)
29 December 2025
Reply from Loaf - Edinburgh
Hi Lindsey,
Thank you so much for sharing your experience. We’re really pleased to hear that your visit to our Loaf Shack in Edinburgh was simple and relaxing, and that our colleague could easily place the order for you. It’s especially lovely to hear you found everyone polite and happy to help. Thank you for choosing Loaf, we hope you enjoy your new piece very much.
Warmest Regards,
Paris
Sofa Bed Edinburgh …
Betsey in your Edinburgh store couldn’t have been more helpful. I was looking to purchase a new sofa bed and she helped me enormously. Nothing was too much trouble. Highly recommend her.
30 December 2025
Unprompted review
Reply from Loaf - Edinburgh
Hi Paula,
Thank you for such a lovely review! We’re delighted to hear that Betsey in our Edinburgh store was so helpful and made your sofa bed search a great experience. We’ll be sure to pass on your kind words to her. Thanks so much for the recommendation!
Warmest Regards,
Paris
Excellent customer service
Excellent customer service, lovely showroom and beautiful furniture! Staff so patient and helpful - I hate shopping, but this was actually a pleasant experience.
I love that they will make changes to order after it's made (hoping not to, but reassuring that it's an option).
29 December 2025
Unprompted review
Reply from Loaf - Edinburgh
Hi Tina,
Thank you so much for your lovely feedback. We’re delighted to hear you enjoyed your visit to the showroom and that our team helped make the experience a pleasant one, especially if shopping isn’t usually your favourite! It’s great to know you found the flexibility to make changes reassuring too. We really appreciate you choosing us and hope you enjoy your beautiful furniture.
Warmest Regards,
Paris
Straiton Edinburgh Branch Experience
We were at the Straiton Edinburgh branch. Wendy was helping us choose a few items: sofa bed, sofa and armchair. She spent sooo much time with us in making sure it was the right fit for our home. Even played around with farrow and ball samples to check which colours were great match. Can’t wait to get sofas - so far retail experience has been fab! Ps big bonus - our dog got treated like royalty - try out his own bed and got lots of attention and treats from shop assistants!
22 December 2025
Reply from Loaf - Edinburgh
Hi,
Thank you so much for sharing such a wonderful review. We’re thrilled to hear about your experience at our Edinburgh showroom and that Wendy took such great care helping you choose the perfect pieces for your home, from sofa layouts to colour matching with Farrow & Ball samples.
It’s lovely to know the experience felt unhurried and thoughtful, and we’re especially pleased your dog enjoyed a royal visit too! We can’t wait for your new sofas to arrive and hope you enjoy them for many years to come.
Warmest Regards,
Paris
Great Experience at Loaf Edinburgh
I had such a great experience at Loaf Edinburgh - it was so helpful to see the sofas in reality rather than just on the website. It was especially great to have the shop within easy travelling distance. Seeing the various sofas in situ and having an expert and professional service from Sam, who talked me through all the options, helped me make a decision today. No need to go away and think about it. I am so delighted and sure of my choice. Thanks, Sam
28 December 2025
Unprompted review
Reply from Loaf - Edinburgh
Hi Maria,
Thank you so much for sharing your experience.
We’re delighted to hear that visiting our Loaf Edinburgh showroom helped you feel confident in your choice and that seeing the sofas in person made all the difference. Sam will be thrilled to hear your kind words, we’re proud of the expert, friendly service they provide. We’re so pleased you found the perfect sofa and wish you many happy years enjoying it. Thanks again for choosing Loaf.
Warmest Regards,
Paris
Knowledgeable and helpful staff.
28 December 2025
Unprompted review
Reply from Loaf - Edinburgh
Hi Joan,
Thank you for your feedback, we’re really pleased to hear you found our team knowledgeable and helpful. We hope to see you again soon.
Warmest Regards,
Paris
Redeeming a credit
We were redeeming a credit. The staff at Straiton in Edinburgh were very helpful and it was all very enjoyable.
23 December 2025
Reply from Loaf - Edinburgh
Hi Lorna,
Thank you for your review.
We’re so pleased to hear the team at Straiton made redeeming your credit easy and enjoyable.
Warm regards,
Cynthia
Excellent service
We received all the help we needed and ordering was a very simple process.
24 December 2025
Unprompted review
Reply from Loaf - Edinburgh
Hi Wendy,
Thank you for your review.
We’re delighted to hear everything was straightforward and that you received all the help you needed.
Warm regards,
Cynthia
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