Loaded Reviews 18

Loaded is a fantastic back office tool to help manage Prime Costs for our hospitality business and our franchisees. Even better is the onboarding and continuing support. If you want to have a simple, robust method for managing your costs, I highly recommend Loaded.

Loaded has completely transformed the way we manage our operations. The platform is incredibly user-friendly, making navigation and setup a breeze even for complex workflows. What truly sets it apart is its multifunctional capability - it’s an all-in-one solution that covers everything from scheduling to analytics.
The in-depth operational reporting is a game-changer. It provides clear, actionable insights that help us make smarter decisions and stay ahead of the curve. Every feature feels thoughtfully designed to save time and boost efficiency - which is why they were the first port of call when I started with a new multi-site company. Not the first time I've used them, and it won't be the last!

If you’re looking for a reliable, intuitive, and powerful platform to elevate your business operations, Loaded is five stars without hesitation!

Utilising loaded in our business has been a game changer - integrating our entire management team with full access has really enabled us to grow our business strength and also develop the skills of our teams.
Excellent support from Poppy, Nav and the entire support team is outstanding. What they offer is the complete package - I strongly recommend implementing loaded as part of your business plan. It has everything you need to monitor costs, budgets, wages, recipes and menu costings, margins and stock management. There is plenty more, and when you put it all together that’s the magic.

We have been through so many team members as we’ve grown our business to near double digit venues and Loaded team has supported set up, training and education the entire way.

Loaded is an amazing all-in-one tool for stock/cogs and labour management. The time we have saved by implimenting Loaded in our sites is significant. Their team is also incredibly helpful and the fact that features are constantly being developed and improved on is hugely comforting. It is great knowing that Loaded will develop as technology progresses and that any bugs or issues will be fixed rapidly. For me, this sets Loaded apart from other SaaS products on the market for hospitality businesses.

Owner of Brewed As here.
Loaded Reports has been a fantastic tool for managing the complexities of running our hospitality business. It simplifies everything from tracking sales and managing rosters to controlling inventory and analysing costs, giving you a clear picture of your business.

Super intuitive and easy it is to use. Whether you're dealing with day-to-day operations or adapting to bigger challenges, Loaded helps you stay on top of things and make smarter decisions.

Their support team is incredible with great communication.

Anyone not using Loaded Reports is at a disadvantage. For anyone looking to streamline their business and focus on what they do best.

Loaded has so so many wonderful features its not possible to talk about all of them. My favourite is for the staff to be able to see how much we have sold against budget each week and if we reach budget then they get a bonus. This is so so motivating for the team as not only the owner but the whole team wins. I highly recommend it to any hospitality business

We have been in our hospitality business for 18 months and Loaded has been part of our journey since the beginning. You can read other reviews to see feedback on the various features (which we love) but for us the biggest benefit of working with Loaded has been their team of people who live to help operators create more profitable hospo businesses. All the data in the world won’t make your business better if you do nothing with it and Loaded are full of real world advice and examples that help you focus on the most important areas of your business to improve your bottom line. Solid, practical information and advice backed with complete visibility of your own numbers.

If you want to know how well your business is performing daily, weekly, and monthly rather than at the end of the year when you see your accountant, use Loaded Reports.

Previously, we were buried in spreadsheets, manually gathering crucial data on COGS and labour costs for our hospitality businesses. The discovery of Loaded Reports has not only brought a significant leap in efficiency and accuracy but also a sense of relief from the tedious manual work. We've experienced such a transformation that we'd never go back to our old methods.

What sets Loaded Reports apart is the experienced and supportive team behind it. Their webinars on streamlining hospitality businesses demonstrate their deep industry knowledge, which is evident in the design of Loaded Reports. This gives us confidence and reassurance in our choice to partner with Rich McLeod and the team behind Loaded. I don't know how I'd operate our businesses now that I've used this software for several years.

We use Loaded every day in our businesses, and it's hard to say what features I like best, but here are a few off the top of my head:

The Budget module allows us to set targets based on previous 'like periods', enabling us to create rosters that are fully costed before being published.

The rostering tool is fantastic; it gives us great insight into when to add more or less staff based on data collected from previous periods. It is surprisingly accurate and helps us keep our labour costs in the proper range for our business.

We use the stock module daily to create purchase orders, receive orders, and export invoices to Xero. The Credit Request feature alone could pay for the subscription. We used to have trouble getting credit requests issued by suppliers, but not anymore.

The live COGS reporting and the ability to quickly see which menu items generate the most revenue and know they are being sold for the right price have significantly impacted our bottom line. This level of insight and control over our business operations is empowering. If your top-selling menu items are not generating the profit you need, you would like to know this as soon as possible; figuring it out at the end of the month or year is too late. Having this data at our fingertips has been an absolute game-changer for us.

The design and interface of Loaded Reports are so well thought out. Some software has so many bells and whistles that it's like looking at the dashboard of a fighter jet, whereas Loaded is like a nice dashboard of a car; you only see what you need to see to get from A to B without unnecessary distractions. Again, this is how you can tell it's built by hospo people for hospo people.

I could go on and on, but you probably get the idea that we love Loaded. Loaded has become the most valuable tool we use in our business. If you are looking for a tool to give you greater insight into how your business is performing, I'd recommend Loaded Reports every time.

My biggest mistake was not signing up for Loaded Reports two years earlier. As business owners, one of the hardest things is spending money on the unknown and moving away from what is ‘working.’ Will it give me a return? How could it be better than my Excel spreadsheet?

Loaded Reports is so much more than a COGS tool—its true power lies in productivity! No more emailing dozens of suppliers to order your stock, no more long stocktakes, and no more lengthy calculations to ensure your recipes are costed correctly. Loaded takes care of all that and more!

Connect it to your POS system, and the reports are so easy to read that it almost feels like cheating.

We've been using Loaded for our two hospitality business for over 5+years and it is an invaluable tool in our venues. If you're serious about getting the most out of your business, increasing your margins and improving your bottom line, you need Loaded and the tools it includes to make it happen.

Loaded is an essential tool for every hospitality business. My clients love it; not only does it give them brilliant analytics, but once up and running, it changes the way they think about profitable revenue and how they run their day-to-day. I could not recommend it enough!

Exceptional software, easy to use and setup. I wouldn't operate a hospitality business without it, software has saved us thousands every year thru proper stock & wage management. Support from the team is awesome as well as being quick and efficient.

Loaded is quite simply essential for maximizing profitability in hospitality. We have four Tanoshi restaurants and Loaded has become part of our growing family. No more paper, no more guess work, just realtime accurate info about how each site is performing... game-changer.

Innovative. Progressive. Efficient. Money Maker. Without the tech of Loaded Reports, there's no way we could run our multi-site hospitality operation as effectively and profitably as we do.
Thank you to the team at LR for their continued support and for being part of facilitating our growth!

We have been using loaded for 7 years. We have 3 restaurants and a cafe. Loaded was a revelation and I'd hate to think how we'd survive without it now. In a time when staff costs are potentially debilitating and produce costs are volatile, Loaded gives us everything we need to monitor our P&L's on a daily basis. I would say this is an essential tool for any hospitality operation.

Before implementing Loaded we were flying blind in the business. Estimating (poorly) where our Cost of Goods & Labor costs were sitting. Since we have started using Loaded we have been able to action some pretty big changes in the business which had reduces our COGs by over 10%.
Having both labour management and inventory in one system saves so much time.