Loaded Reviews 220,993

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent prices and the outstanding value for money they receive on products. Many people highlight the smooth and reliable user experience, often noting the ease of navigating the website and the instant delivery of working codes. Consumers frequently mention that the products are genuine and function perfectly across various platforms. However, some customers also noted occasional issues, such as difficulties with the verification system when trying to log in or confirmation pages not loading correctly after a purchase. A few people reported receiving non-functional game codes or experiencing problems with games not downloading. There were also mentions of unexpected VAT charges or difficulties with password resets and website functionality.

What people talk about most

Price

Reviewers highlight positive aspects of price, consistently praising the low and affordable prices offered.... See more

Product

People report positive experiences with product. Customers consistently praise the instant delivery of game... See more

User experience

Consumers find the user experience to be positive, consistently reporting a smooth, reliable, and easy... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use, navigation, and... See more

Value for money

Users express high satisfaction with the value for money, consistently highlighting competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used several online stores for digital games, but Loaded has quickly become my go-to platform. Here’s why I can’t recommend them enough: • Lightning Fast Delivery: One of the biggest perks is... See more

Rated 5 out of 5 stars

Game codes on loaded are cheaper than most online stores have them. The codes arrive quickly. I haven’t had an issue with redeeming any codes. Check the delivery method (account, gift code, etc..), th... See more

Company replied

Rated 5 out of 5 stars

Check here first ,then every were else is so much more expensive, have always been a fan and always will be coming back for more. Thank you for a wonderful and trusted service..

Rated 5 out of 5 stars

Great website for both console and PC games. Usually at a small discount compared to other sellers and instant code delivery. Never had any issues with the service, great way to get games!


Company details

  1. Gaming service Provider

Written by the company

Loaded is a leader in providing gamers with amazing discounts on PC, Xbox, Nintendo, and PlayStation games. We have been operating for more than 10 years and we have more than 18 million customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

221K reviews

5-star
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Rated 1 out of 5 stars

Used to be a decent website under…

Used to be a decent website under CDKEYS.. i bought a game pass ultimate a month ago with no problem. However today i’ve been charged on my account with a random payment of £5.64. I haven’t purchased anything since then and nothing is on my orders either. I’ve had to cancel my card and also my account which has caused a lot of time and un needed effort.

27 April 2026
Unprompted review
Loaded logo

Reply from Loaded

Hi Cameron, Thank you for your feedback.
We’ve sent you an email requesting a few more details so we can look into this properly and check what may have happened. Please get back to us when you can, and we’ll be happy to assist further.

Rated 1 out of 5 stars

Piece of crap site keeps canceling my…

Piece of crap site keeps canceling my order, thanx for nothing...

26 April 2026
Unprompted review
Loaded logo

Reply from Loaded

Hey John, Thanks for the feedback. We’ve sent you an email requesting a few more details so we can look into this and check what’s causing the cancellations.
Once we hear back from you, we’ll be happy to assist further.

Rated 5 out of 5 stars

I purchased a game

I purchased a game, everything went through and i got the key, the website is a little buggy though, it kept asking me to authenticate my device and my order isn't assigned to my account. I plan on buying more keys, can you put 0163542109 on my account please.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Best site for buying games!!

I have been using loaded (used to be cdkeys) for years now. I love them. I have had issues with other sites that sell game keys. Loaded has never let me down. They have fair prices and the codes have always worked for me. I have never needed customer service so I do not know how their team is. I have been so happy with the site though. That is why I am coming to leave this review. I can confirm they are NOT a scam. I seriously wish I knew about this place sooner. Unless I want to support a game dev, I come here to buy my games.

25 April 2026
Unprompted review
Rated 1 out of 5 stars

I ordered 75,000k vc for 19.11

I ordered 75,000k vc for 19.11
And I put my email where it says checkout and I have not received my code yet

24 April 2026
Unprompted review
Loaded logo

Reply from Loaded

Hi Ahlil, Thank you for your feedback. We couldn’t see a ticket raised for this, so we’ve created one on your behalf to help get things sorted.
We’ve also noticed there was a small typo in the email used for your order, but this has now been corrected and your order confirmation has been resent to the correct address.
Please check your inbox (and spam folder just in case), and feel free to reply to our email if you need anything further.

Rated 1 out of 5 stars

"PAY LESS PLAY MORE" YET THEY ARE…

"PAY LESS PLAY MORE" YET THEY ARE CHARGING MORE THAN STEAM DOES... COMPLETE SCAM!!!

24 April 2026
Unprompted review
Loaded logo

Reply from Loaded

Hi Matthew. Thank you for sharing your feedback with us. We’ve reached out to you via email to request a few more details so we can look into this properly and get it sorted. Please do check your inbox when you get a chance. Thank you.

Rated 5 out of 5 stars

W site

I’ve used Loaded.com quite a few times now and have purchased plenty of games through them, and they’ve consistently delivered a smooth and reliable experience.

What really stood out to me this time was their service with my recent purchase of the Forza Horizon 6 Premium Edition key. I received the key today, even though the game doesn’t officially release for another 20 days. That level of efficiency and early delivery honestly exceeded my expectations.

Everything worked perfectly, the process was quick, and I had no issues at all redeeming the key. It’s great to see a platform that not only offers good prices but also follows through with excellent service.

Highly recommend Loaded.com to anyone looking for a trustworthy and hassle-free place to buy games!

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a key and wasn’t sent it

Ordered a key and wasn’t sent it

23 April 2026
Unprompted review
Loaded logo

Reply from Loaded

Hi Alex. Thank you for sharing your feedback with us. We've replied to your concern through the support ticket you submitted. Please take a moment to check the email. If you have any further questions or need assistance, feel free to reach out by replying to the email. Thank you!

Rated 1 out of 5 stars

I have placed an order for Assetto…

I have placed an order for Assetto Corsa Competizione before I created an account as there was no clear indication of this. After I did I went onto my orders and nothing was there and it took the money from my account

23 April 2026
Unprompted review
Loaded logo

Reply from Loaded

Hi Bryn, Thank you for sharing your feedback with us. We need a few more details from you to help sort out the issue, so we've sent you an email with a few questions. Thank you

Rated 5 out of 5 stars

Excellent service

I've used this website off & on for awhile now, even before they rebranded to Loaded and have never had any issues with the purchases I've made! The prices are typically lower than the platform price, often times getting the deluxe version for cheaper than the base game.

23 April 2026
Unprompted review

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