Ordered 2 items and never received. I tried emailing and calling with no luck. No one ever returned my calls. I had to open a dispute with my credit card to get a refund. It was a headache.
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Worst ever business to make deals, for sure. We had worst experience buying over 20 years. We are export business helping many auto clubs over Latin America. Even we holding a US lawfully Tax Exe... See more
Company replied
Please stop these cowboys trading they are selling poor vehicles with false documents e.g mot and service history sold me a car held together with cable ties tje only good thing with cable ties is th... See more
Parts got to my house on to my house on time, were the RIGHT parts and boxes weren’t even damaged. Definitely doing business through them in the future instead of American muscle, who has somehow alwa... See more
Company replied
Company details
Written by the company
LMR is the ultimate experience in 1979-2016 Ford Mustang & 1993-04 Ford Lightning restoration & performance! Offering 100% fast, free shipping on the best selection of parts & accessories directly to your door. When you shop with Late Model Restoration, you can buy with the confidence that you are purchasing quality products at an exceptional value. From our free shipping, to our industry leading customer care, our site and staff are focused on making your Mustang or Lightning buying experience easy, enjoyable, & fun!
Contact info
7911 Panther Way, 76712, Waco, United States
- 254-296-6500
- customerservice@lmr.com
- lmr.com
1.6
Bad
2K reviews
Hasn’t replied to negative reviews
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Very good parts at good prices
Very good parts at good prices. Fast delivery of items. Very pleased with LMR.
27 September 2017
Unprompted review
Reply from LMR
Thank you for the review Rick! Is there anything we could of possibly done better in order to earn a 5 star review from you?
These folks were awesome to deal with
These folks were awesome to deal with. One part showed up wrong and all I did was send in the info thru email and the correct part wad on its way the same day. I'm in western Canada so no hassle, no worry online shopping for me works great. I will order more when needed. Thx
27 September 2017
Unprompted review
Reply from LMR
Thank you very much for the kind feedback Ross! We truly appreciate you .
Shipped my order to me in Australia as …
Shipped my order to me in Australia as promised, despite heavy flooding in their area. Item delivered as promised. Thanks.
26 September 2017
Unprompted review
Reply from LMR
Thank you very much Gary!
Works as described
The item I ordered worked as described, was easy to install and the package was in tact and delivered promptly.
26 September 2017
Unprompted review
Reply from LMR
Thank you for the feedback!
Reply from LMR
Thank you for the 5 star review Jamie!
I've used LMR for Custom Car Concept …
I've used LMR for Custom Car Concept builds for 2 years now and no complaints. Quick 2 day delivery in Texas1
25 September 2017
Unprompted review
Reply from LMR
Thank you for your loyalty Alan! We truly appreciate you.
Install went well
Install went well , sport steering looks an feels awesome
24 September 2017
Unprompted review
Reply from LMR
Thank you very much for the review!
Items got here on a timely manner
Items got here on a timely manner, they're quick and well packaged. I have nothing bad to say about this company and would recommend them to anyone.
24 September 2017
Unprompted review
Reply from LMR
Thank you for taking your time to write this review!
The correct part arrived
The correct part arrived. Also the Youtube tutorial was excellent. Part is installed and works perfect.
Part was, two replacement gears for odometer and trip mileage failure. Speedometer and tachometer were still working fine.......
24 September 2017
Unprompted review
Reply from LMR
We appreciate the review Paul!
Reply from LMR
Thank you for the feedback Robert!
LMR = Excellent service & delivery, fair prices!
I have not made any recent purchases, but my past purchases were easy, fairly priced and with excellent service and delivery. I will definitely buy again from LMR!
23 September 2017
Unprompted review
Reply from LMR
Thank you very much for the review!
Ordered the PP3
Ordered the PP3, and LMR shipped out my order real quick. Very happy with my purchase, as well as the ease of using LMR.com.
23 September 2017
Unprompted review
Reply from LMR
We are glad you are satisfied! Thank you very much.
Where is the free sticker?
Great customer service, quick shipping, only thing I have to complain about is it would have been now to get a free sticker or something... That's the only reason I didn't give it 5 stars. Spend thousands of dollars and don't even get a single sticker... Shame
22 September 2017
Unprompted review
Reply from LMR
I am extremely sorry about this Kyle. We do not have an automated service like this but we would be more than happy to send you some freebies! Please email ziad@lmr.com with your order details and I will take care of you.
Great deal on rims but no reply from "contact us" web form
The deal on the Mustang rims I bought was great. Noticed a sale for the Eclipse and purchased the rims I had on my wish list. My only complaint is that twice I used the customer serving onlline contact service to ask about the proper size tires for my rims and never got a response. I was disappointed with the lack of communication from the "contact us" web form. The lack of reply was not on the date of order but the 7-10 days before when I was trying to confirm the proper tire fitment.
9.25.17 update. A representative from LMR followed up on this review and gave great customer service. They were very apologetic for missing my customer service request, reportedly from switch over to new IT resources. The rep was great.
22 September 2017
Unprompted review
Reply from LMR
It was a pleasure speaking to you today Jason! Just like we discussed you can email me directly at ziad@lmr.com anytime you need help. Again we are sorry for this malfunction and I hope we were able to make it up to you.
Very Quick shipping
Very Quick shipping, and very nice careful packing. Product was excellent. Will bookmark this company for future reference
22 September 2017
Unprompted review
Reply from LMR
Thank you very much for the awesome feedback Dennis! Looking forward to year of business with you.
Fast shipping and a ton of in stock items.
LMR's shipping is almost faster than my stang. Wow great items at a great price. The first place I look when I'm shopping for parts. The website is easy to navigate and has just about every part you want in stock and ready to ship. Thanks LMR from a loyal customer.
20 September 2017
Unprompted review
Reply from LMR
Thank you very much for the 5 star review John! We appreciate it.
Reply from LMR
Thank you for the feedback Jim!
LMR Fast with great prices!
20 September 2017
Unprompted review
Reply from LMR
Thank you for the review Bruce!
Fast service with correct parts.
20 September 2017
Unprompted review
Reply from LMR
Thank you very much Lyle!
Excellent customer service
20 September 2017
Unprompted review
Reply from LMR
Thank you for the 5 star review!
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