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Lloyds Commercial Cards Reviews 

198
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight that the staff members are exceptionally helpful, professional, and knowledgeable throughout the entire onboarding journey. Many consumers point out that card applications are entirely straightforward, while daily user experiences and response times remain remarkably fast and reliable. Though some reviewers were not happy with the support, noting long phone waiting times, inconsistent information provided by multiple agents, and sudden account manager changes. A few people also mentioned facing initial setup difficulties with their cards and experiencing challenges when trying to reach a human representative to resolve urgent operational problems.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout the entire process. Reviewers... See more

Service

Reviewers mention positive feedback about service, highlighting exceptional support and attentive staff... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting friendly and... See more

User experience

Customers had positive experiences with user experience, highlighting the smooth, fast, and straightforward... See more

Response time

Users describe positive interactions with response times, frequently highlighting quick and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff at Lloyds regarding the issue of this new company card which gives extra benefits to holders, was excellent, special mention of Franklyn K., who guided me through the process. I decided to move... See more

Company replied

Rated 5 out of 5 stars

I was guided through the process by the extremely helpful and friendly Uzma Ali Uzma carefully explained the features and benefits of the cards and provided great examples of how the car could ben... See more

Company replied

Rated 5 out of 5 stars

I made a request via our account manager (Sienna Rushton) for a live feed for info from our credit cards into new expenses software. She responded very quickly and referred me to Uzma Ali, who was als... See more

Company replied

Rated 5 out of 5 stars

I recently spoke with Uzma Ali about switching to Corporate Cards, and the service I received was exceptional. Uzma was professional, knowledgeable, and incredibly helpful throughout the entire pro... See more

Company replied


Company details

  1. Bank
  2. Cashback Provider
  3. Financial Institution

About Lloyds Commercial Cards

Written by the company

About Lloyds Bank

Lloyds is always working to meet your financial needs today, and for the future. Helping to move households, businesses, and communities forward.

Business Credit and Charge Cards
Our business credit and charge cards can help you to manage your business expenses, free up cash flow and earn rewards. Calculate how much cashback you could earn >
Corporate Cards
Our Corporate payment solutions provide a range of physical and virtual payment solutions. Build a connected payment suite for your business. Discover our Corporate payment solutions >

All lending is subject to a satisfactory credit assessment.

Contact info

Business Credit Cards

Choose the best Business Card for your needs

4.7

Excellent

TrustScore 4.5 out of 5

198 reviews

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4.7

All reviews

(198)

169 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you

Thank you, Sohail Nadeem, for a great call explaining the various commercial card options available. Your insights were extremely helpful and informative.

14 August 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to provide feedback, we are pleased to hear that our explanation of the commercial card options was helpful and informative.

Rated 5 out of 5 stars

I have had great service and…

I have had great service and communications all the way through from Franklyn, highly recommended

14 August 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We're so happy to hear about your excellent experience and the great service you received. We truly appreciate your kind words and recommendation!

Rated 5 out of 5 stars

Really great experience with Kye Jude

Really great experience with Kye Jude

went through everything in fine detail and and really helped through the whole process

would highly recommend

14 August 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We're delighted to hear about your positive experience and that we could assist you so thoroughly. We appreciate your kind recommendation!

Rated 5 out of 5 stars

​Outstanding

​Outstanding, Fast, and Professional Service from Sohail! ⭐⭐⭐⭐⭐
​I had an absolute pleasure dealing with Sohail Nadeem. From start to finish, the service was exceptionally fast, efficient, and thoroughly professional. Sohail was extremely polite, attentive, and helpful throughout the entire process, making everything seamless and hassle-free.
​It is rare to experience such prompt and dedicated customer support. I highly recommend Sohail and Lloyds Banking Group for their top-tier service!

13 August 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We are so pleased to hear about your excellent experience with our service. It's wonderful to know that our team provided you with such fast, efficient, and professional support, making everything seamless and hassle-free. Thank you for taking the time to provide feedback!

Rated 5 out of 5 stars

Had a great meeting with Franklyn…

Had a great meeting with Franklyn Komeh, he assessed my needs in full made sensible recommendations, provided all of the information I needed to make an informed decision and was extremely transparent. Great experience

3 August 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for sharing your positive experience. We're delighted to hear that you received excellent service and felt fully informed to make your decision.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

smooth process

Completely smooth process changing over from company charge cards to company credit cards. Sohail Nadeem very helpful and communicative. Lots of follow up to make sure everything was running smoothly. I would recommend.

5 August 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your wonderful feedback! We are delighted to hear that the transition process was smooth and that you found the support provided to be very helpful and communicative, ensuring everything ran seamlessly. We appreciate your recommendation.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with Sohail Nadeem, our Client Development Manager at Lloyds Commercial Card. From our initial discussions through to onboarding, Sohail was professional, knowledgeable and incredibly supportive. He took the time to explain the Commercial Card solution in detail, answered all of our questions and ensured we fully understood how it could benefit our business. His responsive approach, clear communication and genuine commitment to helping us find the right solution gave us complete confidence and played a significant role in our decision to proceed with Lloyds Commercial Card. We are extremely pleased with the service we have received and look forward to building a long and successful relationship with Lloyds.

5 August 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We are truly delighted to read your wonderful feedback regarding your experience with our team. It is fantastic to know that our support and clear explanations were instrumental in your decision. We are committed to fostering long-term relationships and appreciate you highlighting our dedication to finding the right solutions for your business.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Aleena understood the financial…

Aleena understood the financial requirements of business made the whole process pleasurably straight forward

28 July 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We're happy to hear that our team made the process straightforward for your business's financial requirements. Thank you for your feedback.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Sohail Nadeem very helpful

Sohail Nadeem very helpful, and personalised service taking the time to arrange a call, rather than just sending forms.

31 July 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your feedback, we're so pleased to hear that our personalised approach, including arranging a call, was helpful and appreciated.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

I spoke with Uzma Ali about Corporate Cards

I recently spoke with Uzma Ali about switching to Corporate Cards, and the service I received was exceptional. Uzma was professional, knowledgeable, and incredibly helpful throughout the entire process. She took the time to fully understand the needs of our Trust, explained everything clearly, and recommended the most suitable solution for us.
The paperwork was sent through straight away, and the whole process was seamless. Nothing was too much trouble, and Uzma made what could have been a complicated transition feel effortless.
I can't recommend Lloyds Bank highly enough. Every member of staff I've dealt with has been friendly, professional, and committed to providing outstanding customer service. A huge thank you to Uzma for making the experience so smooth and stress-free.

28 July 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to share your feedback, we appreciate your kind comments.

We're delighted to hear that you received such professional and helpful support throughout your move to Corporate Cards. It's great to know that the process was straightforward, with clear communication and a solution tailored to your organisation's needs.

Best regards

Lloyds Commercial Cards

Rated 5 out of 5 stars

excellent Staff at Lloyds

Staff at Lloyds regarding the issue of this new company card which gives extra benefits to holders, was excellent, special mention of Franklyn K., who guided me through the process. I decided to move from a credit card to a debit card as it simply saves money as interest rates are very high at present.

21 July 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to share your feedback, we appreciate your kind comments.

We're pleased to hear that you had a positive experience with the team and found the support provided throughout the process helpful and easy to follow.

Best regards

Lloyds Commercial Cards

Rated 5 out of 5 stars

I have had the pleasure of working with…

I have had the pleasure of working with Sohail Nadeem, and he has been absolutely amazing throughout. He is highly professional, knowledgeable, and always willing to go the extra mile to provide exceptional support. His responsiveness, clear communication, and genuine commitment to helping clients make every interaction smooth and efficient.

Sohail consistently demonstrates outstanding expertise in Commercial Cards and Payment & Liquidity solutions, while maintaining a friendly and approachable attitude. He is proactive, dependable, and always focused on finding the best outcome. It’s been a pleasure working with him, and I would highly recommend Sohail to anyone looking for a dedicated and exceptional Client Development Manager

23 July 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to share your feedback, we appreciate your kind comments.

We're delighted to hear that you received professional, knowledgeable, and responsive support throughout your experience. It's great to know that clear communication, a proactive approach, and a commitment to finding the right solutions helped make the process smooth and efficient.

Best regards

Lloyds Commercial Cards

Rated 5 out of 5 stars

Friendly

Friendly, attentive, Sohail Nadeem gave me the information I needed concisely without the big sales pitch

22 July 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your feedback! We're pleased to hear you found the service friendly and attentive, and that the information you needed was provided clearly. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Nadeem was very patient in dealing we…

Nadeem was very patient in dealing we me; a self prescribed Tech fool. He talked me through the registration process calmly on a teams call and ensured that i was able to start using the account. Thankyou Nadeem

22 July 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your feedback. We're pleased to hear you found the support patient, calm, and helpful throughout the registration process, and that you were able to get up and running successfully. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

great service

we ran through the options available and came to a quick solution. It was explained really well and we have a mutually very acceptable solution that was customer focused.

21 July 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your feedback. We're pleased to hear that the options were explained clearly and that a quick, customer-focused solution was found. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Great service from Lloyds commercial…

Great service from Lloyds commercial cards team, Uzma Ali was very knowledgably and a pleasure to talk to. Thank you for your assistance.

20 July 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your positive feedback. We're delighted to hear that you received great service and found the support knowledgeable and helpful. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Aleena Ali

Aleena Ali has set up our corporate company cards and has been absolutely amazing! She is always able to help with any query's or issues I have, Aleena is super friendly aswell as being incredibly professional.
Thank you Aleena 😊

17 July 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your feedback. We're delighted to hear that you had such a positive experience and found the support friendly, professional, and helpful. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

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