Terrible experience
Terrible experience. Clothes not as pictured. Refused to refund me. Terrible quality. Terrible customer service.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Bringing your photo's to life with illumination!
United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible experience. Clothes not as pictured. Refused to refund me. Terrible quality. Terrible customer service.
I am furious after 6 weeks i have nothing even after escalating it with paypal still nothing, i can’t even email you because every time you try to do the captcha it says invalid every time. The tracking hasn’t changed in over 10 days still days it’s in an unidentified location what the hell does that frigging mean ! i’m sooo pissed off i will hound you day and night until i either get a refund! i don’t want you clothes ! i have said previously i want a refund, i don’t believe you’ve even sent them i think your a total scam and i won’t rest until i get my refund this is my order number 00021240 , i want a refund of 91.67 US
If I could leave 0 rating i would! This site is a complete scam. Clothes are nothing like what is shown on the website. I made a dispute through PayPal who are dealing with the case as they still have refunded me. I paid £25 for the return and still not correspondence from them. Absolute Disgrace of a company
Awful, DO NOT BUY.
Horrendous quality. Had to pay nearly £30 to return and over two months later STILL no refund. AVOID.
Its all fake stuff, cant believe I fell for this, quality doesnt look great but I guess you get what you pay for
For the love of God do not order anything off Lixishop. It took three weeks to get to me, and I had to email them 4 times to get tracking. All of the shorts that were ordered were different sizes and they sent me a shirt that wasn’t remotely close to what was ordered. Save yourself the headache and stay away from this place. What a disaster!
Sell Fake Carhartt and they don't answer email. Do not buy from them
I bought 2 pieces at the shop. With both products it was clearly NOT what was pictured. The brand logo (carhartt) was also printed on it. So fake. Don't trust this site!
Worst company. I ordered product back in May, contacted them multiple times for either a refund or my order and no response.
I ordered my item back in May and haven't received anything. I contacted lixishop through the provided email a week ago and haven't heard back from them at all. I seriously hope the company and getting everything sorted out. I was supposed to get my item months ago. Very disappointed and unsatisfied with the service
This is a really great product.
Fab communication too.
Thanks
Drew
Fantastic quality and fast delivery. Love this brand, always delivers the most beautiful products
Absolutely incredible. We got the largest lightbox and was really really surprised not just by the quality of the print but also how bright the lights are. We would highly recommend and also if you want to change the picture it's really simple too!
The Lixi concept itself is brilliant but the ease of ordering, the robust & stylish packaging, the speedy delivery and the amazing quality of the lightbox on the wall is just astounding. This is an extremely high quality product, which may seem expensive initially is absolutely worth every penny
Excellent delivery timeline. Well packaged, but most impressive was the product. Stunning. Well worth the money. Paul Defiance Distillery
Excellent Item, the picture looks brilliant when lit up, especially in the evening.
Get the picture right and this is a great product to buy.
So amazing I absolutely love mine I have a big one on my living room wall of me my partner and my three kids our 1st family photo together I love it
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.