Livlab Reviews 

4,059
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Wow! A simple, inexpensive gadget which has transformed my sleep. For years I have suffered from insomnia and been reluctant to take any medication. I found the Dodo after a friend's recommendat... See more

Rated 5 out of 5 stars

HoomKid is a great product and our kids love it. Unfortunately, they pushed too hard the start button that got stuck internally, thus making the storyteller unusable. The customer support was very hel... See more

Rated 5 out of 5 stars

The material is super comfortable and cozy, which helps put you to sleep before even turning on the device. I love how even though it covers your eyes, there’s enough room for you to open them and bli... See more

Rated 5 out of 5 stars

I own their Hoomband , with which I have been very pleased. However the content is supposed to be unlocked for people who have purchased the product. Getting an unlocking key can take a few days a... See more

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(4,059)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far, so good@

So far, so good. I ordered this headband to get better sleep and just after 1 night, I feel amazing. I woke feeling well rested without and grogginess.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Happy with it

Very fast delivery. App is easy to install. Adjusting the speakers is easy. Headband feels nice, audio is great. I’m still new to using it, but the stories sound very doorhing.

17 July 2024
Unprompted review
Rated 5 out of 5 stars

My hoomband changed my nights

My hoomband changed my nights. It helps me fall asleep or get back to sleep whenever I wake up during the night ( quite often). The stories are great, they help you relax by focusing on something. I especially enjoy the ‘destination’ stories. And the customer service is very reactive and helpful.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Hoomband head band is amazing

Hoomband head band is amazing. It keeps my ears warm while walking outside, soothing while on a plan or just relaxing at home; all while listening to relaxing stories and calming voices to induce sleep. Great product.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Hoombands are great sleep aids

I have a Hoomband and it's been a great aid for falling asleep comfortably listening to audio. It's a great fit and I would recommend to anybody who has had enough of trying to sleep with earbuds in!

9 July 2024
Unprompted review
Rated 5 out of 5 stars

SO impressed

So far, SO impressed! I have been looking for something like this for almost a whole year now - I am not kidding. I’m not a back sleeper so standard headphones don’t work for falling asleep, and wearing AirPods on your side just doesn’t work very well. This headband is everything. The app is incredible too! Truly, can’t say enough. Thank you for making this product!

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Good quality and Easy Set-up

My Hoomband just arrived today. I'm excited to use it! The band appears to be of good quality. The set up was easy. Finding and downloading the app was a breeze. I often have trouble falling asleep or staying asleep. I saw this product on the "Local Steals and Deals" website and had to try it out. So far, I haven't been disappointed in any of my purchases on the site. I'm hoping for a restful night.

25 June 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

When returning the dowdow, customers have to pay for return shipping PLUS the initial shipping of $10.00. Their advertising says 100% money-back guarantee in large letters on the website. But elsewhere, in very fine print, it states that customers returning the item have to pay shipping BOTH ways. Yes, I should have read it, but what company does that? No one I’ve asked has ever heard of it. I did not realize I could buy it through Amazon, but I have learned a lesson. Never buy direct from companies -- use Amazon.It was also $20 cheaper on Amazon.

16 June 2024
Unprompted review
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Reply from Livlab

Thank you for your feedback. We apologize for any confusion regarding our return policy. While our 100% money-back guarantee covers the product price, shipping costs are excluded, as mentioned in our terms. We will work on making this information clearer.

Your satisfaction is important to us. Please contact our customer support for any further assistance. We appreciate your understanding and hope to serve you better in the future.

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