While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(1)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Late Checkout via Living History - Niet doen!

We hebben bij het bedrijf een Late Checkout geboekt, om langer te kunnen verblijven bij Villa Mercure, te Antwerpen. Zowel vooraf als achteraf de door de locatie op het laatste moment geannuleerde boeking is dit bedrijf niet bereikbaar. De geboekte locatie trouwens ook niet.

We voelen ons erg bedonderd!

We hebben met 8 personen €75,- betaald en zijn bang dat we naar dit geld kunnen fluiten.

Nooit verwacht dat zoiets zou kunnen gebeuren via Booking.com. Maar let dus op als je eenmaal iets geboekt hebt, want zelfs dan kun je in de berichten met de locatie nog worden genaaid door de locatie zelf.

Booking heeft Villa Mercure nu op Non Actief gesteld.
Nu Living History nog...

17 May 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look