LIVEWELL Health Reviews 

509
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff for their welcoming attitude, deep knowledge, and ability to make everyone feel completely at ease. People also appreciate the seamless booking process and highly tailored treatments that effectively relieve stubborn muscle tension and pain. Though some reviewers noted that certain intensive sports massage sessions could occasionally feel physically uncomfortable, consumers still found the overall results truly beneficial. Reviewers frequently discuss the relaxing atmosphere and clear guidance provided, ensuring visitors understand every step of their recovery journey. Consumers look forward to returning for future appointments because the service consistently delivers wonderful results.

What people talk about most

Service

Clients share profound satisfaction with the service, frequently highlighting professional therapists who... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, extensive... See more

User experience

People report positive experiences with user experience, highlighting how every treatment is bespoke and... See more

Booking process

Consumers find booking process to be a source of great satisfaction, highlighting that the entire procedure... See more

Customer service

Reviewers highlight high satisfaction regarding customer service, frequently praising knowledgeable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Becca and Sophie treated us during our 9 day Tour de France Femmes challenge for Cure Leukaemia. They were a crucial part of my success on this challenge, often giving me three massages a day, morn... See more

Company replied

Rated 5 out of 5 stars

Ben knew exactly where to treat and how to massage it. What was even better was as he went along he worked on giving me hip movement and leg extension which has really helped me move again and be able... See more

Company replied

Rated 5 out of 5 stars

I’ve seen Mike twice now for back, hip and hamstring issues, and both times he’s been brilliant. He really knows what he’s doing — he quickly figured out what was causing the pain and gave me prop... See more

Company replied

Rated 5 out of 5 stars

These folk were at the Great North Swim providing free massages to all the weary and achy swimmers and runners. The staff were delightful, in particular, Nicole who totally soothed my shoulders and ca... See more

Company replied


Company details

  1. Sports Massage Therapist
  2. Fitness and Nutrition Service
  3. Personal Trainer
  4. Physical Therapy Clinic

Written by the company

LIVEWELL is the leading Health and Wellbeing company in the UK and Europe LIVEWELL has been providing a high level of health care to elite sports people, the general public, events and corporate clients since 2012. We have over 120 therapists across the UK servicing clients in the way of Massage, Fitness, Physiotherapy, Nutrition and much more. We also provide pre and post event recovery services to over 220 events across the UK and Europe and also provide wellbeing services to more than 450 corporate clients across the UK. With a Head Office based in Birmingham we have a great central location of which we can service all our clients across the UK. All of our therapists are some of the highest qualified sports massage and soft tissue specialists in their fields with a minimum of 3 years university education and degree behind them. The vast majority of our therapists then go on to do a further 1 or 2 years taking their soft tissue specialisms to levels 4 and 5, meaning they are in the best place to help you with your injuries or to help you maintain your sport injury free. With our expertise our clients agree they get the very best service through LIVEWELL for every eventuality they may come across in general day to day life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

509 reviews

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No recent history of asking for reviews

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4.9

All reviews

(509)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Livewell- Massage by Jonny

I found livewell via a google search. It was for a massage therapist for my elderly mum with a complex aetiology.

Jonny the message therapist was really good with mum and made her relaxed. He’s got a very calm and relaxed demeanour.More importantly my mum liked him.

31 December 2025
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much for your review Shelina! 🙂

Rated 5 out of 5 stars

Rishika is an excellent physiotherapist…

Rishika is an excellent physiotherapist - in fact the best physio I have had since I moved to Derby. She was able to assist with the multi disk issue with my back and treat me for an injury to my arm, which was swollen. Rishika also has a good knowledge of EDS and was also able to assist me in that regard.

29 December 2025
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much for such a lovely review Sharon! :)

Rated 5 out of 5 stars

excellent service

Lisa was excellent and so friendly and knew exactly what my wife needed with her sciatica I would recommend Lisa as the service was excellent cant thank her enough and will definitely be having her services again.

13 December 2025
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Hi Darren, Thank you very much for such a lovely review!

Rated 5 out of 5 stars

A really positive experience

I was very impressed from the outset of my treatment experience. The booking system worked well and the facilities were are first rate. My therapist, Steve, was welcoming, knowledgable and very empathetic during the discussion of my requirements. He clearly explained the types of techniques he was using during the treatment itself, which was really helpful in understanding what he was actually doing and I felt a noticeable improvement in my symptoms by the end of the massage.
Following the session we discussed what I should do over the next few days to maximise the benefits of the treatment, which was really beneficial.
I will definitely be going back!

9 December 2025
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much for your lovely and detailed review Terry! I will make sure Steve see's this as he will be super happy! :)

Rated 5 out of 5 stars

Professional, personable and extremely knowledgeable.

Alexandra was very professional, really put me at ease and her knowledge and experience were evident.
She managed to find aches I didn't know I had...which is impressive given how bad my back is most of the time.
I felt the benefits right away and can move more easily today but I will be booking again.
I know I'm not going to be fully recovered right away, but I actually have hope for the first time that I might be able to eventually be able to work through my longstanding back pain and see some improvements.

5 December 2025
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much for such a great review !!

Rated 5 out of 5 stars

A Well-being Wonder

Mike came to my workplace as part of a Well-being Week we were celebrating. He gave me a 30-minute appointment where he gave me loads of useful advice on top of a great massage accompanied by a fantastic playlist! If your business is looking to do something similar, I would highly recommend.

26 November 2025
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Hi Charlotte, this is a wonderful review, thank you very much in deed and yes Mike is a definate favourite ! :D

Rated 5 out of 5 stars

Excellent sports therapy – highly recommend

I’ve seen Mike twice now for back, hip and hamstring issues, and both times he’s been brilliant. He really knows what he’s doing — he quickly figured out what was causing the pain and gave me proper hands-on treatment that actually made a difference straight away.

He explains everything clearly, is easy to talk to, and gives practical advice to help keep things improving between sessions. I felt genuinely looked after rather than rushed through an appointment.

If you’re dealing with pain, stiffness or any sports-related niggles, I’d absolutely recommend Mike. He’s really helped me get moving properly again.

4 November 2025
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Hi Suzanne, thank you very much what a wonderful review and we are so glad you have had the very best service !

Rated 5 out of 5 stars

First appointment with Nora went really well

Had my first appointment with Nora and it went really well. She asked a lot of questions relating to my injury and listened very well. She came up with a plan and started the treatment. I have full faith in her abilities and can't wait to start seeing positive results

25 November 2025
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much Mo and welcome to the livewell family! We hope your journey is a positive one and Nora will certainly look after you 😊

Rated 5 out of 5 stars

Highly recommend

Had a pregnancy massage with Lisa brothwood to ease my sciatica and honestly the best decision I have made. The difference in my mobility from before and after the massage is amazing. Thank you Lisa.

25 November 2025
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much for such a lovely review Chloe! We are glad you had a great treatment :)

Rated 5 out of 5 stars

We absolutely love this company

We absolutely love this company! My husband and I have both been getting at-home massage sessions, and every experience has been amazing. We’re especially fans of their deep tissue massages — they are truly some of the best we’ve ever had.

We’ve tried three different therapists so far, and each one has been exceptional: professional, attentive, and incredibly skilled. It’s clear that the company hires people who really know what they’re doing.

The convenience of having such high-quality massage therapy right at home is unbeatable. We highly recommend them to anyone looking for relaxation, pain relief, or just a great massage experience.

12 November 2025
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Hi Ganna, thank you so much for taking the time to write such a lovely and detailed review of your experience and we are absolutely delighted you have had such a great experience 😀 🙏🙌

Rated 5 out of 5 stars

Callum was brilliant

Callum was brilliant, polite and knowledgeable and I don’t think I could have found anyone better.
I believe I have a trapped nerve in my arm/ shoulder and was in a lot of pain and discomfort and unable to lift my arm on Monday, Callum did an assessment and then went thru some movements on my arm, gave me advice and do’s and don’ts and then also sent me some information on exercises to do.
I would highly recommend Callum.

10 November 2025
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Nirm!

Rated 5 out of 5 stars

Steve was amazing

Steve was amazing! He really cared about my situation and my injury, and provided a tailored response that made all the difference. He’s extremely knowledgeable, puts his clients first, and creates a professional yet comfortable experience. I left feeling so much better and I’m already looking forward to my session with him again next week. Highly recommend!

25 September 2025
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Kieran thats really lovely!

Rated 5 out of 5 stars

Good service

Really helpful treatment with Demi
Spent time to understand the problem and had a good massage on my knee and was pain free for a few days would happily recommend Livewell and Demi

4 September 2025
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much Gary we are so glad you had a positive experience!

Rated 5 out of 5 stars

Great for large and/or disabled customers.

I'm on the large side as well as being disabled. Livewell were able to confirm their home tables could comfortably take my weight. After a 1hr deep tissue massage with Tomasz I feel better than I have in weeks. Now working out when to book my next one!

5 September 2025
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Sarah ! Thats a great review and we're so glad you had a positive experience 🥰

Rated 5 out of 5 stars

all effort was made to make me…

all effort was made to make me comfortable happy and safe. i couldn’t thank alex enough. what a gem

29 August 2025
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Hi Karla, thabk you so much for the lovely review !

Rated 5 out of 5 stars

Pre-Ironman sports massage

Lisa came straight to my house for a sports massage, and wow—game-changer. I’ve had a few massages before, but this one was next-level focused on recovery and performance. The setup was smooth and professional, and they turned my living room into a recovery zone.

We talked about the muscle groups I’d been pushing—legs, shoulders, all the usual suspects—and she tailored the whole session to those areas. The pressure was deep and effective, targeting knots, tightness, and any stubborn soreness I had from training.

Afterward, I felt way more mobile and way less sore. I even noticed better form during my next workout because everything moved easier. If you train hard, play sports, or even just feel like your body’s been through a lot, having a sports massage like this at home is honestly a brilliant call.

20 July 2025
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Sam ! Thats a lovely review and we are so pleased you had a good experience and could see the benefits 🔥🙏

Rated 5 out of 5 stars

Super massage with Lauren

Had a super massage with Lauren. She was really friendly and worked on the areas I needed as well as giving me great advice.

10 July 2025
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much Tracey!

Rated 5 out of 5 stars

lymphatic massage with Daniel…


I had a lymphatic massage with Daniel and felt really relaxed throughout. He was polite, listened carefully to what I needed, and picked up on a few things that could be contributing to my pain. I live with chronic pain (CRPS, chronic mechanical back syndrome, and sciatica), and it meant a lot to be treated with such care and understanding. I’ll definitely be booking again. Highly recommended.
Chelly

9 July 2025
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much for such a wonderful review!

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