Spiffy - The Happiness Shop Reviews 

Wonderful shop with lovely ideas! Great for gifts or for yourself. Lovely emails and communication too. Definitely recommend.

Awesome products and even awesomer (I don't care if it's not a real word!) customer service!!

Always joy to open a parcel from Spiffy. I love their products. Thoughtfully packed. Often good deals on products, I love mystery boxes.

Outstanding shop & staff. Fantastic products: great range, great quality, great prices. Brilliant service: everything packaged well, sent quickly, great communication.

Great products and fast service. Love this company's ethos. Lovely stuff

Ordered a box of comfort and it's such a great idea! A selection of items that are perfect for the 'pick me up' you need. Highly recommend!

Brilliant. Love spiffy. Love the emails and the products. What more can I say?!

Ordering was quick and easy, prompt delivery, products were all really good.

Lovely stress ball that eases my anxiety

Spiffy are my FAVOURITE shop ever, and well deserve that title.

They always go out of their way to provide exceptional customer service. And bring pockets of sunshine and rainbows with their unique, carefully selected and carefully created, collection of all things positivity and encouragement for when life is less than positive.

I have placed multiple orders with them and they are always reliable and each order is infused with care and kindness.

2025's Christmas Eve box was their best yet and they're going to have a tricky task trying to design the next one because this year's couldn't have been more perfect!

Great service. Lovely products, exactly as described and illustrated. Packed with care. It's like receiving a gift.

Gorgeous calendars, arrived really quick too, great range of products on sale, thanks guys :-)

Great box, looking forward to using the items and being happy

First, my order was sat there for 2 weeks, I got an email admitting it had been missed. Because it had been sat there for so long one of my items had gone out stock so I had to cancel another as it was no good without the first. Then as I was shopping, a bar filled up showing 3 freebies would be added, I only got 2. Then I was promised he'd throw a few goodies in as an apology for what had happened, and he didn't. Very disappointing shopping experience, especially as past orders have been great, and I'm heavily disabled and housebound so all my shopping is done online, and it was always nice to have a good experience, unfortunately good went bad, all in one order. The lack of freebies isn't even what's upset me, I just don't like being promised something and then that turns out to be a lie.

In response to the reply from spiffy. You mess up my order, don't do what you've said you were going to do and I'm expected to show empathy? What kind of empathy would you like for that exactly? How about some empathy for the fact that I do all my ordering online because I'm heavily disabled and housebound and I normally do my christmas shopping way in advance but I was in hospital literally fighting for my life when I should have been shopping. None of that is a lie, or a sob story, I can prove it all. And I declined because neither of my kids likes octopuses, one likes dogs, the other likes cats, which is why I ordered them, and paid for them, and which I explained to you. When you told me you'd not noticed my order had been sitting there, I never got annoyed or anything else, even though I had every right to. And if it was already out of stock, it shouldn't have been advertised as for sale, simple. You still took the money for it though. And only 2 of the 3 items (bath bomb and notebook) already advertised that would be in there were actually there, I'd earned them by spending £67.95 with you, money that you took, and then sat on for over 2 weeks before doing anything. It's not my fault that you took my money under false pretenses or that I only ended up with the 2 packs of cards, I'd rather have had what I ordered. And offering a £5 voucher to someone AFTER they've said they're not going to be shopping with you again because you said you were going to do something and then didn't (basically a big whopping lie when you said you were going to throw 'a few goodies' in, and I don't like being lied to) is a little like tossing someone a life-ring after they've drowned, about the same amount of use. At the end of the day it's called customer courtesy. At least, that's what I was taught to practise when dealing with customers, no matter how rude they were. I wasn't rude to you, I simply didn't apologise to you for you taking my money and then not noticing the order was there for over 2 weeks and apparently you've taken offence at that.

quick delivery, great products

It was a quick delivery of a beautiful item!

Great communication. Always goes above and beyond to meet requests.
A fantastic independent that I recommend to everyone. Just received the advent calendar and it looks amazing. My daughter is looking forward to her Spiffy countdown to Christmas!

Excellent service and products, never any problems and kept updated on delivery. Absolutely first rate.

Customer service is brilliant, and the effort that goes into each and every product is second to none. I buy for myself, friends, and work, and everyone loves the wonderful products

Calendar was delivered promptly and in good condition. I look forward to December.