LivePlan Reviews 

129
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for being user-friendly and intuitive, making the complex process of business planning accessible for both new and experienced users. Many appreciate the structured approach and step-by-step guidance, which helps organize thoughts and create professional, detailed business plans. The beneficial AI feature assists in focusing on important aspects and transforming ideas, while financial tools simplify overwhelming projections. However, some customers noted initial navigation difficulties and found certain sections overly complex. A few others felt the AI was weak or provided generic descriptions, requiring more manual effort.

What people talk about most

User experience

Consumers find the user experience to be positive, with many reviewers praising the platform's ease of use... See more

Product

Clients share positive opinions on the product, with many reviewers finding it a great asset for building... See more

Artificial intelligence

Reviewers highlight positive aspects of artificial intelligence, with many finding the AI function very good... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use and navigation, which... See more

Service

Customers had ambiguous experiences with service, with some expressing satisfaction, while others reported... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The business plan format is super useful, with helpful instructions. While kind of fun to use, I am wary of the AI aspect. It did help me fill out some of my sections in a professional sounding way,... See more

Company replied

Rated 5 out of 5 stars

Live plan is Intuative. Live plan gave me a great starting point to create my business plan. They have step by sep tool that makes writing an increadibly detailed buissness plan much more accessable... See more

Company replied

Rated 4 out of 5 stars

the program is very helpful. it took me a little while to learn how to navigate it, but overall its pretty easy to use. it is much easier than building a business plan the old fashioned way.

Company replied

Rated 4 out of 5 stars

The AI feature is beneficial. I also like the financial and pitch/presentation sections. This website is valuable for a novice like me who is not very familiar with writing business plans. Moving the... See more

Company replied


Company details

  1. Software Company
  2. Business Development Service
  3. Business Management Consultant
  4. Business to Business Service

Written by the company

LivePlan is business planning software trusted by 1 million+ entrepreneurs for simple planning and smarter decisions. It helps small businesses and startups create business plans, forecast financials, research their market, and track performance — whether they're starting up or scaling up. Idea Canvas lets entrepreneurs quickly capture and shape a business concept before committing to a full plan. It's the fastest way to pressure-test an idea, align stakeholders, and decide whether to move forward — without the overhead of building a complete business plan from scratch. Market Research gives business owners access to real industry data to size their market opportunity, benchmark against competitors, and build a strategy backed by facts rather than assumptions. Walk into any investor or lender meeting with credible numbers already built into your plan. From there, LivePlan's step-by-step business plan builder and AI writing assistant — trained on thousands of successful plans and 30+ years of planning expertise — helps entrepreneurs create investor-ready plans and SBA-approved documents in hours, not days. Financial Forecasting eliminates complex spreadsheets with automated, formula-driven projections. Sync QuickBooks or Xero to pull real accounting data directly into LivePlan, then track performance on a live Dashboard that automatically generates charts and graphs for easy stakeholder reporting. Plan Review and the AI Monthly Review take performance tracking to the next level. Each month, LivePlan's AI automatically analyzes your financial forecast against your actual results pulled directly from QuickBooks or Xero — identifying where revenue, expenses, or cash flow are diverging from your plan. Instead of manually reconciling spreadsheets, business owners receive a clear, plain-language breakdown of what's on track, what's off, and what needs attention — so they can make faster, more confident decisions and course-correct before small gaps become costly problems. LivePlan works for any business, at any stage — from validating a brand new idea to managing an established company's growth strategy with confidence.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(129)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

so far so good

so far so good. It has been really great.

1 December 2025
Unprompted review
LivePlan logo

Reply from LivePlan

Taiwo, we're happy to hear you're enjoying LivePlan and wish you the best in your business journey. Thanks for being a LivePlan customer.

Rated 1 out of 5 stars

Kings of spam

Kings of spam! Can't even remember signing up with these people and I get pushy emails from them every day. I've tried unsubscribing, but the requests are ignored.

Tells me everything I need to know about this company.

1 December 2025
Unprompted review
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Reply from LivePlan

Stretch, we're sorry to hear about your experience with our platform and emails. Our intention is never to spam, nor ignore unsubscribe requests so we're sorry that that has been your experience. Thank you for the feedback and we will look into making some changes.

Rated 4 out of 5 stars

Helpful Website for Beginners in Business

The AI feature is beneficial. I also like the financial and pitch/presentation sections. This website is valuable for a novice like me who is not very familiar with writing business plans. Moving the sections around was frustrating, but I was told they plan to improve that feature.

10 November 2025
Unprompted review
LivePlan logo

Reply from LivePlan

G.M. - we're so glad to hear you enjoyed LivePlan and we appreciate you taking the time to leave us a review (and furthermore, sharing feedback with our team!) We've got some exciting updates coming soon that we hope you'll enjoy. Wishing you the best in your business adventure!

Rated 5 out of 5 stars

From Idea to Investor-Ready in No Time

LivePlan has completely transformed the way I plan and manage my business. What used to feel overwhelming—financial projections, strategy, and formatting a “professional” business plan—now feels simple and organized. The step-by-step guidance walks you through every section, and the examples make it easy to turn your ideas into polished, investor-ready content.

I especially love the financial tools and forecasts. Being able to plug in numbers and instantly see projections, charts, and reports has helped me understand my business on a much deeper level and make smarter decisions.

Overall, LivePlan is user-friendly, powerful, and absolutely worth the investment. If you’re serious about starting or growing a business, this is the kind of tool that makes you feel confident and prepared instead of stressed and guessing.

30 November 2025
Unprompted review
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Reply from LivePlan

Calvin, wow - thanks so much for the incredible review. We're ecstatic to hear how you're enjoying LivePlan and we wish you the best in your business journey!

Rated 5 out of 5 stars

Help company to navigate their…

Help company to navigate their financial plan

23 November 2025
Unprompted review
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Reply from LivePlan

Oluyomi, thank you so much for leaving us a review. We're happy to have you as a LivePlan customer and wish you the best wherever your business journey takes you.

Rated 5 out of 5 stars

I have been using Live Plan for many…

I have been using Live Plan for many years already, and the plans i did with Live Plan when i presented to potential investors they were very impressed with way the business plan was structured.

23 November 2025
Unprompted review
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Reply from LivePlan

Jose, we appreciate you being a loyal LivePlan customer and are happy to hear your plan impressed investors. We appreciate you and thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Great outline and formating aid

I was able to use LivePlan to complete a business plan for a class I was taking. It helped me structure and format correctly, and it helped me stay organized.

20 November 2025
Unprompted review
LivePlan logo

Reply from LivePlan

Chloe, thank you so much for taking the time to leave us a review, we're glad to hear LivePlan was helpful for your class and keeping you organized! Best of luck to you

Rated 5 out of 5 stars

The best tool

I didn't know something like this exist. With the help of the AI function it helps me greatly speed up the process. I really like LivePlan.

20 November 2025
Unprompted review
LivePlan logo

Reply from LivePlan

Altamese! We're so happy you found LivePlan and that it helped you speed up the process. We hope you continue to enjoy the software, we've got lots of exciting updates coming soon and we really appreciate your feedback.

Rated 5 out of 5 stars

LivePlan is a great tool

LivePlan is a great tool that I genuinely enjoy using. It’s straightforward, effective, and fits my needs perfectly

20 November 2025
Unprompted review
LivePlan logo

Reply from LivePlan

Thanks so much for taking the time to leave us a review Aidan, we're happy to hear you've enjoyed using LivePlan and we appreciate you taking the time to leave us feedback!

Rated 5 out of 5 stars

It covers all necessary categories

It covers all necessary categories, but also the ai assistance makes writing and improving easy. only wish forecast was accurate also it could have a preview before download into pdf or document of the plan

20 November 2025
Unprompted review
LivePlan logo

Reply from LivePlan

Samy, we really appreciate you being a LivePlan customer and have already passed your thoughtful feedback onto our team. You'll be excited to hear that we have some upcoming improvements that will include a print preview. As far as accuracy of forecast, please reach out to our customer support team who might be able to help! Wishing you the best and thanks again!

Rated 5 out of 5 stars

LivePlan.com Transformed Our Business Planning Experience!

LivePlan.com has been an absolute game-changer for our business. The platform is incredibly user-friendly, making the complex process of business planning feel straightforward and even enjoyable. The step-by-step guidance helped us craft a comprehensive, professional plan that impressed our investors and provided clear direction for our team.

The financial forecasting tools are robust and intuitive, allowing us to model different scenarios with ease. Customer support is outstanding, responsive, knowledgeable, and genuinely invested in our success.

14 November 2025
Unprompted review
LivePlan logo

Reply from LivePlan

Ugo, we are ecstatic to hear about your experience not only with our software, but with our customer service team as well. We are so happy to hear that you're feeling confident in your business plan and we wish you the best in your business journey. Thank you for taking the time to leave us a review!

Rated 2 out of 5 stars

PROFESSIONAL HELP? NOT AT ALL!

I finished my business plan and booked a meeting to discuss the next steps. Since I’m currently on a business trip outside of the U.S., I even woke up at 3:45 AM local time to attend. Then, just five minutes before the meeting, they canceled it — claiming they thought I wasn’t a U.S. company.

That’s completely unprofessional. I had confirmed the appointment in advance and rearranged my schedule for it. The software itself is decent, but the customer service experience was extremely disappointing

11 November 2025
Unprompted review
LivePlan logo

Reply from LivePlan

Oscar, I am so sorry to hear that this was your experience and rest assured I have spoken to our LivePlan Services team about your feedback.

I believe you are currently in conversation with a few members of our team and we're looking forward to making this right.

It seems at the time you submitted your interest form, our form routing was having some issues.

Nonetheless, we're committed to finding a solution for you and will continue conversations via email.

Rated 5 out of 5 stars

Very grateful

Very grateful, user-friendly and I was able to really dive deep with great tools and AI features to quicken the process. Absolutely a must for any business

10 November 2025
Unprompted review
LivePlan logo

Reply from LivePlan

Bryan, we are so grateful to hear this in your review. We appreciate you taking the time to leave us feedback and wish you nothing but the best in your business journey!

Rated 5 out of 5 stars

I love live plan

I love live plan! It's a great way to write a business plan as a layman or an experienced entrepreneur!
It's a great tool to help navigate your field of dreams!

2 November 2025
Unprompted review
LivePlan logo

Reply from LivePlan

Richie - we love to hear this! Wonderful to hear your pursuing your dream and we wish the the very best in your business journey!

Rated 4 out of 5 stars

Good easy to use platform with guides…

Good easy to use platform with guides and AI assistance

3 November 2025
Unprompted review
LivePlan logo

Reply from LivePlan

Nz, thanks so much for taking the time to leave us a review - we're glad to hear you found LivePlan easy to use and wish you the best on your business journey!

Rated 5 out of 5 stars

I cant say enough about the ease of…

I cant say enough about the ease of use. I have created multiple scenarios for my business and its helped me make important decisions for 2026. The integration with QB is flawless and I would recommend this to any small business.

25 October 2025
Unprompted review
LivePlan logo

Reply from LivePlan

Mike, THIS is what we love to hear! Already making strategic decisions for 2026 💪 As a small business ourselves, reviews like this are not only what keep us motivated, but also go a long way in spreading the word about LivePlan. We appreciate you being a LivePlan customer and wish you the best in your business journey!

Rated 5 out of 5 stars

i think its the best business plan…

i think its the best business plan builder in the market, very easy to use, great costumer service and and it actually exports the files the way you want them. i have been using it for a while now and never had any issues with them . highly recommend.

25 April 2025
Unprompted review
LivePlan logo

Reply from LivePlan

Sam, wow - we love to hear this and thank you for being a loyal LivePlan customer. We so greatly appreciate you taking the time to leave us a review, for a small business ourselves - these reviews mean a ton to us. Wishing you the best in your business journey!

Rated 5 out of 5 stars

First time business plan

First time putting together a business plan. I didn't have the confidence that I could do a great job. But LivePlan made it really easy. I was really impressed how professional and detailed it turned out.

16 October 2025
Unprompted review
LivePlan logo

Reply from LivePlan

Brian, thanks so much for taking the time to leave us a review! We're confident you could've done an excellent job making your business plan, but we're delighted to hear that LivePlan made it easy! Best of luck to you on your business adventure.

Rated 5 out of 5 stars

Brings structure to help you formulate your business into a structured plan

Great product and service. Good plan structure and AI prompts help you to formulate a lot of of thoughts into a coherent business plan structure.
As an entrepreneur, I used it for a few of my startups, and found it to be very helpful.

10 October 2025
Unprompted review
LivePlan logo

Reply from LivePlan

Jamie, thank you so much for taking the time to leave us a review. We're beyond happy to hear that LivePlan has helped you formulate a business plan for a few of your startups. We wish you the best in your entrepreneurial journey and appreciate you being a loyal customer!

Rated 5 out of 5 stars

Clarifying My NAICS Code

My NAICS code for interior book publishing continually added a code for interior designing. I sent in a request for help and was responded to in a most timely manner. The information given helped me solve the issue.

14 August 2025
Unprompted review
LivePlan logo

Reply from LivePlan

Sandee, thank you so much for taking the time to leave us a review. We're happy to hear the issue regarding your NAICS code was resolved and we wish you the best on your business journey!

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