The order took forever to arrive and we were in dedsperate need of it, much longer than the time stated on the website. I ordered from LiveOak because your price was far better than Amazon's. However... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The order took forever to arrive and we were in dedsperate need of it, much longer than the time stated on the website. I ordered from LiveOak because your price was far better than Amazon's. However... See more
Company replied
I could not believe how quickly the lift arrived or how perfectly it was packaged. I now have peace of mind when home or when I have to leave my husband for short periods. We had to call 911 the la... See more
Company replied
Andy was fantastic! I called him Friday (12/17) about noon his time to order an indeelift. He had it picked up by FedEx (ground) by 1:30 pm for deliver by the following Thursday (Atlanta to Phoen... See more
I’ve been looking a long time for a solution to help my husband up when he falls. Most products are very costly. The ResQ steps are our perfect solution! He has paralysis on one side but has no pr... See more
Company replied
LiveOakMed empowers caregivers with products that provide safety and independence. With home modification and fall prevention strategies, our team has the right tools to help provide peace of mind.
Lake Lure, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered my IndeeLift on May 25, 2021 and have already received the item on May 27, 2021 super fast service.
I am awaiting documentation from Andy Maddux to see if I can get any reimbursement from Medicare.
Thank you!!
My 80 year old dad collapsed and soiled himself. My 80 year old mother struggled to help him to his feet. Weak and disoriented he crawled on all fours, soaked in urine to the bathroom where he had enough leverage that he and my mother could help him up. When my mother told me this, that image burned into my heart and I said that is never going to happen again. indeelift gave us that peace of mind. I told them that either on who needs it must be able to sit up and if they can’t then they need to call someone right away. Otherwise for minor falls they have this to save their independence and dignity. My whole family tested the 300lb model including my nearly 300lb husband and it’s sturdy. I recommend this
I recently purchased the IndeeLift 300 from LiveOakMed and am very happy with the purchase. The ordering process was very smooth and the product was delivered in record time. Assembly was very easy and it is definitely a quality product.
Very excellent and fast transaction. Indeelift arrived quickly. It has relieved us of another worry. We are very pleased.
Superior customer service. Got me what I needed super quick. Thank you so much.
I received an email stating my device was shipping an hour after i placed the order. Web site as clear and easy to navigate.
The person that took care of me on the phone was very nice and answered all of my questions.
The agent was very helpful and very patient answered all my questions and I'm very satisfied
This is a miracle wonder. Nothing like it elsewhere. Assembly? It comes complete with just two wheels to attach! And easy to use. I just ordered a second one so I can have one in my bedroom and one in the bathroom!
I am still waiting on the product to arrive. But it was nice they reached out to me and refunded some of the shipping because it would get here in the same amount of time.
Excellent transaction! Easy to use website. Very fast delivery. Easy and quick setup. The Indeelift is quiet, safe, and works great!
So far, I'm very pleased with the quality of the lift. The service after the sale is also commendable. Thank you so much. This will definitely help my aging relatives.
Quick turn around and good price. How do you beat that?
Shipping was fast once shipped however took over a week to ship!
Went beyond just sales of an item. Assisted in understanding unique situation and assisted.
Wow! Utterly blown away by Andy (owner) and the level of service we received. I'm typing this on behalf of my mother who purchased the IndeeLift HFL for my Father who is starting to fall more and more. I could go on and on about how much Andy and his company have exceeded expectation but I'll just paste the email from Mom to us siblings below:
"The owner, Andy, was a delightful young man and he assembled the lift and it is set to go. It fit perfectly in dad’s closet where the bench was before. I honestly believe that this is an answer to prayer as I try to keep your dad at home forever in the sunshine on the deck!"
You see, we were trying to get this product to Savannah from Atlanta and given COVID and the holiday season, the typical shipping companies weren't able to come through. Andy realized this and offered to drive the lift down to Savannah....talk about character and doing the right thing.
Thanks Andy and Live Oak Med!
You were there for me when I needed help. The Innbee lift is here and it's all I need for a safe device to get me off the floor. Use me for a reference anytime.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.