Live in the Light Reviews 

1,184
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and wide range of effective, well-curated products, which often arrive carefully and beautifully packaged with extra touches. Reviewers frequently report fast and timely delivery for their orders. However, some customers also noted significant issues with customer service, describing interactions as dismissive, unprofessional, or lacking proper communication. These people experienced problems with order tracking, substantial delivery delays, unfulfilled expedited shipping, and product issues like items breaking or difficulties with refunds for returned goods.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, efficacy, and natural... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising fast delivery times... See more

Order

Consumers report ambiguous experiences with their orders, with many expressing frustration over long delivery... See more

Customer service

Reviewers mention significant dissatisfaction with customer service, describing it as dismissive,... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the products as good, genuine,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have had a couple of orders and service received was excellent. Upon opening the box, where my product was packaged with care and a lo of attention with a few surprises to, which made me smile. Tha... See more

Rated 5 out of 5 stars

Exceptional service! Shipped on time, received in timely manner, packed with upmost care and the packaging was WOW 🤩 Attention to detail is an understatement. Keep up the good job!

Rated 5 out of 5 stars

Live in the Light is my go to company when it comes to choosing the best natural skincare, body care and oral care products. I trust wholeheartedly in their curation process as they have extremely hig... See more

Rated 5 out of 5 stars

Love this company. Arrived faster than I thought. Haven’t tried the product yet, as I have bought the spray which I love for my daughter who dancers a lot! I refused to put chemicals on her skull and... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

Live in the Light is dedicated to offering truly natural, organic and chemical free products to you. At Live in the Light you know that everything we offer to you is natural, chemical- free, organic or wild crafted. We are all about toxin-free, well being and spreading the word. It is a mission, a passion and a deep love and respect for Mother Nature. With brands such as Annmarie Gianni, Fat & The Moon, Pure Anada, Carina Organics and Marley's Monsters, we cover everything from natural beauty and skincare to cleaning products and vegan handbags.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,184)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice touch

The products were delivered pretty quickly. I love the nice and thoughtful touch of the little card with a message inside the parcel. It is always spot on!

1 January 2024
Rated 5 out of 5 stars

This mascara is amazing

This mascara is amazing. Lengthens and defines the eyes in a natural way, not for those who prefer tarantula legs lashes. Highly recommend for those looking to enhance rather than augment their lashes.

6 January 2024
Rated 5 out of 5 stars

Lovely experience

I got 4 products. The packaging was really good nothing was broken during the delivery. But delivery very long but maybe its fault Christmas time and royal mail but at the and i got it. The cat shampoo its a big bottle for 10 pounds was really nice suprise. I didn't try yet so i cant say anything about it yet. But rose seabuctron amazing

31 December 2023
Rated 5 out of 5 stars

Packaged well and arrived on time

Packaged well and arrived on time, love the small gift of a card enclosed 'Buddha Wisdom'...love using all the products and some I send to family and friends from The Christmas Box for example.

31 December 2023
Rated 5 out of 5 stars

Great service, great products!

Love love love all things Living Libations so when I found out Live in the Light supplies this brand in the uk, I was over the moon! They always gets my orders to me super quick. Overall great service.

28 December 2023
Rated 5 out of 5 stars

Amazing company

Amazing company - good service, good natural brands and I love how every package comes with a motivational card/message!

27 December 2023
Rated 5 out of 5 stars

Wonderful company

Wonderful company. Great selection of good quality products. Delivery is always prompt and the thoughtful packaging is such a lovely touch.

4 December 2023
Rated 5 out of 5 stars

Beautiful

Beautiful, natural, heavenly, interesting products!!
An amazing customer service, they really make you feel special and well looked after ❤️

21 November 2023

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