I’m writing here as I emailed previously and haven’t received a response. Order nr: 54404 I placed my order on 25 June. Payment was taken immediately, and tracking details were provided the... See more
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See what reviewers are saying
I’ve bought so far 2 products from this company, the Magnolia essential oil and the Jasmin absolut. Both are high quality oils. The natural, chemical free oils are not cheap on the market, these oil... See more
I've recently started using the Botanical Therapeutic Natural Hairspray from this company. I've spent a long time trying to find a very firm hold hair spray that doesn't contain lots of nasty chemical... See more
Excellent range of products, competitively priced with a very well thought out rewards scheme/birthday discount. The Living Libations selection is huge. I have placed 3 orders so far. Postage... See more
Company details
Information provided by various external sources
Live in the Light is dedicated to offering truly natural, organic and chemical free products to you. At Live in the Light you know that everything we offer to you is natural, chemical- free, organic or wild crafted. We are all about toxin-free, well being and spreading the word. It is a mission, a passion and a deep love and respect for Mother Nature. With brands such as Annmarie Gianni, Fat & The Moon, Pure Anada, Carina Organics and Marley's Monsters, we cover everything from natural beauty and skincare to cleaning products and vegan handbags.
Contact info
Britwell Road, SL1 8DF, Burnham, United Kingdom
- +44 01753571900
- customerservices@liveinthelight.co.uk
- liveinthelight.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Excellent service all round
Excellent service all round. Great value for money, quick postage and wonderful products.
I love this product
I love this product, beautiful colour and amazing customer service.
Delivery was very fast and well packed
Delivery was very fast and well packed. Love this item it’s the only one I could find that has the NIR light so I’m very happy, easy to use and comes with a nice storage bag.
Amazing
Amazing , genuine and true to the picture. Thank you for the next day delivery as well
It’s to heavy for my hair
It’s to heavy for my hair. Once applied I could not even brush my hair. I only applied a small amount. ☹️
Quick delivery and cute packaging :-)
Ordered expensive makeup that (through…
Ordered expensive makeup that (through no fault of their own) was unusable. I was surprised and annoyed, obviously. When I emailed them explaining this, and saying I'd like a replacement, they asked me to send pictures to prove my complaint (the brand that makes the product said they had never heard of this problem before) and only then asked me to return the product, sending me a label.
I returned it promptly. Because of Royal Mail tracking I can see they received my return 5 days ago but I have not heard from them at all in that period. I've sent their customer care email two messages asking about this. It's now been 19 days since I ordered the product originally. It's an essential product for my daily life. I consider this lack of communication REALLY poor service and am really hoping to hear from them soon seeing as they are taking no action currently to sort this out.
Never experienced such fast service
Never experienced such fast service! Highly recommended
Wonderful service
Wonderful service. Wonderful products. All packing recyclable. Super fast shipping.
Great Range of Products
Wonderful unique range of products and fantastic, genuinely caring customer service:)
I absolutely love liveinthelight ❤️the…
I absolutely love liveinthelight ❤️the customer care is phenomenal Beautiful kind hearted people loving the organic products I would not buy from any other company - the products arrive super quick all well packaged have the confidence to buy ✨
Ethical company who cares
Ethical company who cares. Great natural products that do the job without harming your health. Prompt delivery.
The essential oil I ordered arrived…
The essential oil I ordered arrived very quickly with an inspiring little message inside which made me smile. It was well wrapped in brown paper inside a box so didn’t need the addition of those puffy foam beans which aren’t recyclable as far as I know. Other than that, I couldn’t fault them and would definitely buy from this company again.
Love that mushroom coffee so much!
Easy to navigate website
Easy to navigate website, Unscented products that are only available on your website.
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