Live Clothing Reviews 

103
TrustScore 2 out of 5

2.1

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Rated 4 out of 5 stars

We ordered 2 hoodies one for my Wife and one for myself. We ordered them before reading the reviews. I am so glad that we didn’t look at the reviews as we wouldn’t have bought the hoodies . They both... See more

Rated 1 out of 5 stars

They are very poor quality hoodies - very plasticky and quite short in length. The price point isn't right at all. They say they give some of the price to mental health charities but now I've looked a... See more

Rated 3 out of 5 stars

Purchased t shirts online which were available and in stock , was informed later that one item was no longer in stock Understandable that these things happen however staff went over and above to off... See more

Company replied

Rated 1 out of 5 stars

You are asking for a review of my recent purchase. Well now that you've asked you can't get any better than purchasing stuff from your awesome black friday sale then get refunded later cos you can't f... See more

Company replied

Company details

  1. Streetwear Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Men's Clothing Store
  5. Women's Clothing Store
  6. Youth Clothing Store

Information provided by various external sources

We're here for the latest styles and fashion trends. Live has the hottest men’s and women’s brands from Australia and Internationally. DENIM is in our DNA. After that glamour inspired Women’s Dress? Cool men’s T-shirts? Perfect fitting Jeans? Glamazon,...


Contact info

2.1

Poor

TrustScore 2 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(103)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

Great product, great price and prompt shipping
Highly recommended

29 March 2022
Live Clothing logo

Reply from Live Clothing

Hi Shane, thanks for the awesome review and glad you enjoyed our WOW experience! Look forward to welcoming you back soon!

Rated 5 out of 5 stars

customer service was helpful

Matt from customer service was so hepful and got my order change request sorted smoothly. Really appreciate the customer focussed service and will def shop with live online again as a result, and recommend to others

19 March 2022
Unprompted review
Live Clothing logo

Reply from Live Clothing

Hi Jessica, thanks for the awesome review and glad you enjoyed our WOW experience! I've passed on your kind words to Matt from our Customer Advocate team and his response was "you were an absolute delight". Look forward to welcoming you back soon!

Rated 5 out of 5 stars

Great

Amazing service!

6 December 2021
Live Clothing logo

Reply from Live Clothing

Hi Hannah, thanks for the awesome review and glad you enjoyed our WOW experience! You've got a great new snuggle over there in the UK 😉 Enjoy it!

Rated 1 out of 5 stars

They sell online what they don't have…

They sell online what they don't have in stock. They cancel orders without letting you know and then lie about it.

4 December 2021
Unprompted review
Live Clothing logo

Reply from Live Clothing

Hi Kevin, thank you for taking the time to leave your review. We're very sorry that we haven't met your expectations this time. I've checked what happened with your order and unfortunately it appears that the items you ordered were sold in store either at the same time as placing your order or very shortly afterwards (before your order was picked). Unfortunately, this can happen with Clearance items as they are often the last one/two left in the Company. If we were able to locate your items, you can be assured that we would have sent them to you.
I've checked our system and can see that we sent you a cancellation notification the next day (25th November) which was also when your refund was processed. This may have landed in your junk/spam folder. Please do add us to your safe senders list : get.help@liveclothing.com.au
If this has not addressed your concern, please do email us on the above email address and i'm happy to re-review your case and find an alternative solution.
As this was your third order with us, hopefully the other two went smoothly and you had no issues as we would like to see you shop back again with us :) Have a great Christmas and stay safe.
Matt, Customer Advocate - Live Clothing

Rated 1 out of 5 stars

Ordered 10 days ago

Ordered 10 days ago. I still have not got it. Do not know where it is and how long till i will receive it. Rubish customer experience.

15 November 2021
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Reply from Live Clothing

Hi Shaminder, we're sorry to hear that you've still yet to receive your order. We know COVID is causing all sorts of delays. I've checked your order for you, and it was definitely processed and sent by us the next day after your order was received on 8th November - 6 days ago. You should have received a tracking (I've resent this for your convenience) wherein you can track your parcel at any time. It appears that it is in transit to you and on it's way to NZ. Due to constraints due to COVID - we're unable to provide you a delivery estimate as overseas freight is congested at the moment. Nonetheless, I have every confidence it will reach you soon. Please do reach out if you have any further issues to our customer support team at get.help@liveclothing.com.au

Rated 5 out of 5 stars

Great selection and quick shipping!

Great selection and quick shipping!
Live Clothing had some shorts I was looking for and they were the only ones who had them. They were shipped within a few hours of ordering and came to NZ within the week. Thank you for the great service.

14 November 2021
Live Clothing logo

Reply from Live Clothing

Hi Monique, thanks for the awesome review and glad you enjoyed our WOW experience! Look forward to welcoming you back soon!

Rated 5 out of 5 stars

Fast delivery

14 October 2021
Live Clothing logo

Reply from Live Clothing

Hi Joey, thanks for the awesome review and glad you enjoyed our WOW experience! You got some great offers there 😉

Rated 5 out of 5 stars

Great fast delivery

❤️❤️❤️
Definitely would buy again

13 October 2021
Live Clothing logo

Reply from Live Clothing

Hi Lisa, for the awesome review and glad you enjoyed our WOW experience! See you again soon. Lookin gorg in that Siksilk bomber 😉

Rated 5 out of 5 stars

Excellent

Excellent, quick postage.

5 October 2021
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Reply from Live Clothing

Thanks for the great review Mon, and we're glad to read you enjoyed our WOW experience!

Rated 5 out of 5 stars

Great Service!

Great service and even better products, so happy with my purchase!

5 October 2021
Live Clothing logo

Reply from Live Clothing

Hi Sam, thanks for the awesome review and glad you enjoyed our WOW experience! See you again soon. Lookin sexy in those Lee shorts babe 😉

Rated 5 out of 5 stars
Live Clothing logo

Reply from Live Clothing

Thanks Cal for the awesome review and glad you enjoyed our WOW experience! See you again soon. Lookin snazzy in those Lee threads 😉

Rated 5 out of 5 stars

Good Job

Yeh it came nice and quick and i got my clothes yayyyy

9 April 2021
Live Clothing logo

Reply from Live Clothing

Hi Brendan, thanks for the awesome review and lookin snazzy in those Wndrr threads! See you again soon

Rated 5 out of 5 stars

Purchased multiple items from…

Purchased multiple items from morelytrends on Instagram and they arrived on time or early and was very well packaged. Couldn’t be happier with the products!

8 April 2021
Unprompted review
Live Clothing logo

Reply from Live Clothing

Hi Ryan, thanks for the awesome review and glad you loved our WOW experience! See you again soon!

Rated 5 out of 5 stars

Great product

Great product. Easy returns. Very helpful.

7 April 2021
Live Clothing logo

Reply from Live Clothing

Hi Lucy, glad you loved our WOW experience! Lookin gorg babe in those dresses 😉 X

Rated 5 out of 5 stars

My orders arrive so fast and they keep…

My orders arrive so fast and they keep in contact till I receive my parcel fantastic shop

18 March 2021
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Reply from Live Clothing

Hi Karen, thanks for shopping back with us again! And we love hearing that we've WOW'd you again! Take care gorgeous and great choices with the Wndrr styles X

Rated 2 out of 5 stars

I haven’t received the email to get my…

I haven’t received the email to get my order for about 3 weeks. So I have to walk in store and ask staff for my order. Also, the product is not look like in the picture.

14 March 2021
Live Clothing logo

Reply from Live Clothing

Hi Sivirai, I've had a look into this for you. Your order was placed on Saturday 6th and was ready for collection in store on Monday 8th. An email letting you know that it was ready for pickup was sent on the 8th. On occasion it happens wherein our emails land in your Junk folder and get lost in the big w.w.w... to stop this happening, please add our email get.help@liveclothing.com.au to your safe senders list 😀 Looking awesome babe X

Rated 5 out of 5 stars

Absolutely amazing service emails and…

Absolutely amazing service emails and text messages on every update of postage

4 March 2021
Live Clothing logo

Reply from Live Clothing

Kyal, glad you loved our WOW experience! Lookin grovey in your Wndrr muscles... keep an eye out for the Wndrr winter range launching April through to June 😉

Rated 1 out of 5 stars

Crap

Didn’t have the shirt i ordered despite taking payment already had been given another option but it wasn’t what I wanted

23 February 2021
Live Clothing logo

Reply from Live Clothing

Hi Alex, we're so sorry we disappointed you on this occasion. We know how frustrating it is when you order something and in the end we were not able to locate your item. Andrea, our Sales Manager, phoned you personally to suggest an alternative shirt that hopefully you and your date loved 😉 If not, you know we have an awesome returns policy to help you out.

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