I had some trouble with the product I purchased since it wasn't an active code. However, overall got a working code in the end but it took a few days emailing support. 4/5 stars, but it's a great and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Found it a bit confusing while placing my order, probably did something wrong and did not receive the giftcard I purchased. Just dropped it at first, but then got in contact with customer service ten... See more
Company replied
Easy to order but the waiting process for online codes seems a bit erratic. One code arrived immediately, another pending code was cancelled and then arrived after a few hours. Not yet tried the code... See more
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Bought 12 months Game Pass Ultimate, about 30 minutes later I got an e-mail that my codes were ready. Had trouble redeeming one code and contacted customer service who were very kind and helpfu... See more
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Company details
About livecards.net
Written by the company
Pioneering since 2010, Livecards.net is a global digital marketplace specializing in prepaid cards, gift cards, gaming products, software licenses, and other digital goods.
Since our launch, we have focused on providing customers with a fast, secure, and reliable purchasing experience. Orders are delivered digitally, allowing customers from around the world to access products quickly and conveniently.
We work with trusted suppliers and continuously improve our systems, fraud prevention measures, and customer support processes to ensure a smooth experience for every customer.
Our team is committed to:
- Secure and reliable transactions
- Competitive pricing
- Fast digital delivery
- Responsive customer support
- A growing catalog of trusted digital products
Customer satisfaction and long-term trust are important to us, and we actively use customer feedback to improve our services and overall experience.
Serving Customers Worldwide
Written by the company
- Digital products accessible across the globe.
- Our goal is to provide customers worldwide with convenient access to digital products through a smooth and efficient purchasing experience.
Instant and Free Digital Delivery.
Product Satisfaction Guaranteed.
Need assistance with your order or have questions? Our dedicated customer support team is here to help whenever you need assistance. Speak with real human agents through live chat, phone, email, or traditional mail.
Contact info
1 Raffles Place #40-02,, One Raffles Place, 048616, Singapore , Singapore
- +448081640707
- support@supportprofessionals.net
- livecards.net
3.8
Great
34K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from livecards.net
Dear Lyndon Hamilton,
Thank you so much for the feedback! We are thrilled to hear that your digital code was delivered securely and right on time. Our team prioritizes a safe and seamless delivery process to ensure every code reaches you instantly and works perfectly. We appreciate your business and look forward to serving you again soon!
Regards,
Nico
Order 2685-4927525
Order 2685-4927525
Scam
. Bought rewarble voucher €65 totaal. And get 5x €10 voucher 1x €15 voucher. The €15 voucher was expired so took a screenshot and send to the chat.
The answer i got from anna and she leaves the chat! Scam dont buy here!
We're sorry to hear you're having trouble redeeming your code. To assist you further, please provide the following uncropped desktop/laptop screenshots:
1.Code entered in the TikTok redemption field.
2.Any error message you receive during the redemption process.
3.TikTok store region
4.TikTok purchase history
5.Any communication from TikTok Support showing the code's redemption date and time. Tiktok Support
Note: Please ensure screenshots show the full screen, including the taskbar with time and date. Once received, we’ll escalate this to our supplier for investigation.
U people have screenshot that voucher are expired. I will do nothing more. Than €15 lost keep it. Never gonna order here. Giving expire voucher! U can check the voucher by yourself on rewarble!
1 May 2026
Unprompted review
Reply from livecards.net
Dear Customer,
We sincerely apologize for the frustration regarding your voucher and the experience you had with our chat support. At Livecards, we take pride in our service, and it is never our intention to leave a customer feeling unheard. Please note that our chat support operates from 10:00 to 19:00 UTC. However, we remain fully available to assist you via email outside of these hours.
Regarding the voucher in question, we would like to clarify that we do not "scam" our customers. While digital keys may occasionally encounter technical errors, we are committed to resolving them. To secure a resolution, we are required by our suppliers to provide specific, uncropped evidence showing the error. This is a standard industry procedure to verify the status of the code.
We have already forwarded your case to our supplier for an initial review; however, we noticed that the requested screenshots have not yet been provided in full. Additionally, our system indicates that you have been placing orders using multiple email addresses. For security and consistency in tracking your support history, we recommend using a single account for your inquiries.
We value your business and are committed to solving this issue. As soon as you provide the necessary screenshots, we will escalate them as additional evidence. Rest assured, we will contact you via email as soon as the investigation is complete.
Update: We have successfully processed a solution for your concern. Please check your account or email for the details.
Sincerely,
The Management Team
Livecards.net
Reply from livecards.net
Dear Zipho Zwane,
Thank you for your kind feedback!
We’re glad you enjoyed the promotion and had a smooth delivery experience. Your satisfaction means a lot to us, and we look forward to serving you again!
Warm regards,
Lucia
Customer Service Representative
Reply from livecards.net
Hi Yon Assim,
I’m sorry for any confusion regarding your order.
I’ve checked on our end, and it looks like your code was successfully sent to your email address. It also appears that no further verification is needed for this purchase, so you should be all set!
If you’re having trouble finding the email or if you have any other questions, please feel free to reach out via Live Chat or reply to the email. We’re happy to help.
Have a wonderful day!
Best regards,
Arthur
Reply from livecards.net
Dear Timucchio,
Thank you for the 4-star rating! We are glad to hear your cards arrived.
While we aim for instant delivery, some orders require a quick verification step to keep transactions secure. This can occasionally cause a slight delay, but rest assured we send your code as soon as the payment is confirmed.
We appreciate your patience and look forward to serving you again!
Warm Regards,
Nico
using this website more than two years…
using this website more than two years and happy with it.
29 April 2026
Reply from livecards.net
Hi Nader Adabnejad,
Thank you so much for your kind words and for being with us for over two years—we truly appreciate your continued support!
It means a lot to know that you’ve been consistently happy with our service. We’re committed to maintaining the quality you’ve come to expect and making your experience even better.
Looking forward to many more years of serving you!
Best regards,
Olivia
Reply from livecards.net
Dear Adrian Bratu,
We really appreciate the positive feedback! It’s been a pleasure assisting you, and we’re glad to have you as a customer. Thank you for the 5-star rating!
Have a good day!
Best regards,
Arthur
Reply from livecards.net
Dear Daniel de Graaf,
Thank you for your kind words!
We’re glad you found our service fast, reliable, and efficient. We truly appreciate your support and look forward to serving you again!
Warm regards,
Lucia
”Easy peasy”
23 April 2026
Reply from livecards.net
Dear Albert,
Thank you for the five-star rating. We are pleased to hear that you found the process straightforward and efficient. Providing a seamless experience is our top priority, and we look forward to serving you again in the future.
Regards,
Nico
Reply from livecards.net
Dear Johauri,
We’re thrilled to hear that you’re happy with your purchase! In our industry, we know how important it is to find a reliable source for authentic products, which is why we’ve optimized our systems to be as fast and secure as possible. Your support helps us continue to provide excellent service to the community. Thank you for the trust you’ve placed in us—please don't hesitate to reach out if you need anything else!
Regards,
Nico
Reply from livecards.net
Hi Mohammed,
I’m sorry for the trouble you've been having! I took a look at our recent logs but couldn't find a previous record of this issue, so I want to make sure we get it right this time. Just to clarify, we don't actually block accounts on our site, so there might be a technical glitch happening.
I've sent you a separate email—if you could reply to that with a few screenshots of what you’re seeing, I’ll be able to jump right in and help you fix this.
Best regards,
Arthur
Xbox essential
Fast and efficient service great price, over all excellent customer satisfaction 5*
19 April 2026
Reply from livecards.net
Dear Glyn Bagley,
Thanks so much for the 5 stars! We're really happy to hear you had a fast and easy experience with us. Glad we could get you a great price, too. Hope to see you back here again soon!
Have a great day!
Best regards,
Arthur
Reply from livecards.net
Dear Cat,
Thank you so much for your kind words! We're delighted to hear that you experienced prompt and seamless service.
Providing efficient and high-quality support is always our goal, and your feedback reassures us that we're on the right track. We truly appreciate you taking the time to share your experience.
If there's anything else we can assist you with, please don’t hesitate to reach out.
Warm regards,
Olivia
Fast delivery
8 June 2025
Reply from livecards.net
Hello,
Thank you for your feedback! We are thrilled to hear that you received your order quickly. We strive to provide fast and reliable delivery for every customer, and we’re glad we met your expectations.
We hope to see you again soon!
Regards,
Nico
Item as advertised
Item as advertised on the website and was able to renew my Xbox subscription within minutes.
8 December 2025
Reply from livecards.net
Dear Tim,
Thank you for your feedback!
We’re glad to hear everything matched the description and that you were able to renew your Xbox subscription quickly and smoothly. Enjoy your gaming, and feel free to reach out if you need anything else!
Warm regards,
Lucia
Works for me
As a person in the US, wanted to gift an Apple Gift Card to a friend in the Netherlands, but couldn't due to region-lock. So, I used this service to order one of 10 EUR for the Netherlands. Got the code in minutes, and they were able to redeem it successfully. It's nice hearing them overjoyed.
18 April 2026
Unprompted review
Reply from livecards.net
Hi Zapp,
We’re glad we could help you send a gift across regions smoothly. It’s great to hear your friend was able to redeem it without any issues—and even better that it made them happy!
If you need anything else in the future, feel free to reach out anytime.
Regards,
Alexander
good service
13 April 2026
Reply from livecards.net
Dear Paul Davis,
Thank you so much for the 5-star review! We are thrilled to hear that you enjoyed our service. Our team strives to provide the best experience possible, and your feedback truly motivates us. We look forward to serving you again soon
Have a good day!
Best regards,
Arthur
I got no refund
14 April 2026
Reply from livecards.net
Dear Raymi Braafhart,
Upon checking your order, we can confirm that the valid gift code was sent immediately after payment was received. We also verified our system and found no prior contact or support tickets associated with your email address regarding this issue.
We have sent you a direct email to understand your concern better, as we have not received a refund request or any report of an issue with your order until this review. Please reply to that email so we can assist you further.
We look forward to resolving this with you.
Regards,
Nico
Sold a licence already activated
Bought two Norton licence´s from them and used the 1st one straight away. When it was about to expire thought i would use the 2nd one. It was already in use by another person (confirmed by Norton customer service).
They just told me that every product has to be used in 14 days.. end of discussion. dozens of emails sent, without any understanding of my situation.
FRAUD. Stay away.
14 April 2026
Unprompted review
Reply from livecards.net
Hello Tuure,
We apologize for the frustration. We want to make this right, but we need a bit more information to get started. Could you please share your Order ID and account email with us?
Our website suggests immediate redemption to ensure we can provide the best support if an issue arises, but we are more than happy to take a closer look at your specific case once we have your details. Thank you for your patience.
Best regards,
Gray
Reply from livecards.net
Dear Charles Kelly,
We sincerely appreciate you taking the time to share your feedback. It is great to know that you found our delivery speed and redemption process to be efficient and user-friendly. We understand how important it is to receive your purchase quickly and without any technical hurdles. We are committed to maintaining this level of reliability and affordability for all our clients. If you ever need assistance with a future order, please don't hesitate to reach out!
Regards,
Nico
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