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Live4gadgets Reviews 11

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TrustScore 2.5 out of 5

2.6

Electronics Company
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Company details

  1. Electronics Company

Contact info

2.6

Poor

TrustScore 2.5 out of 5

11 reviews

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Rated 1 out of 5 stars

UES1090GB

Order no. UES1090GB 18/10/24.

Still waiting for confirmation that the order has been dispatched or confirmation expected shipping date. I have received nothing since my initial order confirmation.

18 October 2024
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Reply from Live4gadgets


Subject: Update on Your Undelivered Item

Dear Peter,

Thank you for reaching out regarding your order. We understand how important it is to receive your items promptly, and we sincerely apologise for any inconvenience caused by the delivery delay. I am following up with our carrier service as we speak.

Our records show that your order has been fulfilled and shipped on October 18th 5 hours after you had placed your order. You should have received a tracking number via email, which can help you monitor its progress.

At this time of year items get lost time to time unfortunately. However we pride ourselves on excellent customer service so I would like to dispatch you a new item Monday morning whilst we resolve this ongoing issue.

If you need further assistance, feel free to reach out, and we’ll do our best to help resolve this issue quickly.

Thank you for your understanding and patience.

Best regards,
Customer Service Team

Rated 1 out of 5 stars

Box came damaged

Box came damaged. Item missing. Sent email to see what can be done and if replacement could be sent out. But no response

13 October 2024
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Reply from Live4gadgets

Good Morning,

We appreciate your communication, and have dealt with this issue from our customer service department.

We hope you were happy with you experience, and we look forward to you shopping with us again.

Many thanks,
Customer Service

Rated 1 out of 5 stars

Still waiting for goods

Still waiting for goods
Still waiting for response to email saying goods not arrived

7 October 2024
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Reply from Live4gadgets

Good Morning,

We have made communication with you, and your new item has now been delivered. We hope our customer service team has provided excellent customer care, and we welcome you back to shop at Live4Gadgets.

Many thanks,
Customer Service

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