Live Light Reviews 137

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have rented and subsequently purchased furniture from Live Light; I am not aware of any other companies offering this excellent business model. Expectations for payment and delivery are clear and co... See more

Rated 3 out of 5 stars

The quality can't be beat... Sometimes... I have a large shelving unit and a sideboard that are gorgeous, tough, and could last for generations. I also have a dining table and chairs that are beautifu... See more

Company replied

Rated 5 out of 5 stars

Very kind lady, Alexia Thierie, from your sales departement who was very flexible in proposing a good solution and correct offer. One important remark however! After the input of the address of Live L... See more

Rated 5 out of 5 stars

Ethnicraft is a quality brand so nothing more to say about the top quality of the furniture. Live Light is a nice solution, everything was clear and the delivery was exactly what you can expect... See more

Company details

  1. Furniture Rental Service

Written by the company

With Live Light, you can rent premium, curated furniture and decide later if you want to swap, return or buy out without ever paying more than the retail price.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

137 reviews

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4.7

All reviews

(137)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Expat rescued by furniture subscription model!

Moving between countries and continents can be very stressful. You need to ship your personal stuff with or without bulky furniture, and then when you have landed in your new host country, you need to find a home and make it homey as quickly as possible, hence you go furniture hunting.
When I moved back to Luxembourg I faced several challenges, (1) early closing times 6-7pm, (2) many small to medium sized furniture shops spread all over Luxembourg and in the wider region, (3) shops being closed on Sundays AND (4) when finally having found some nice furniture, the delivery times were 3-6 months (!!!).

Thanks to social media marketing I found this great Belgian start-up, and they had a solution to all my problems, well at least furniture wise! They have most of Ethnicraft’s furniture and accessory lines in stock and they commit to deliver them within 10 days. It’s a furniture subscription model (6, 12, 24 or 48 months), and at the end of the period you can decide if you want to keep or return the gorgeous pieces.
I really like Ethnicraft and hence I was so delighted and relieved when I found Live Light, a lovely company that made the Ethnicraft story a circular one. Say goodbye to fast furniture!
Service was also super super friendly!!!

27 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and product

My experience with Live Light has been wonderful. I sincerely appreciate and share their value of creating more sustainable options that promote a more circular economy.

They did a fantastic job helping me set-up my new home with their excellent customer service and beautiful product. Scheduling and delivery was seamless, and they have been readily available to address any questions or concerns. Highly recommend!

7 October 2022
Rated 5 out of 5 stars

Great Company

Great Company, in love with my new sofa. Super fast delivery. Extremely happy with my choice to use Live Light. Strogly Strongly recommend.

9 October 2022
Rated 5 out of 5 stars

Amazing service and products

We're over the moon with our products.

It's the 5th time we change the interior of our company over the last two years because our teams and needs keep changing.

The live light products allow us to create that home-feeling at the office, and people love working in the couches or at their standing desks.

Would highly recommend!

3 October 2022
Rated 5 out of 5 stars

Absolutely beautiful

Wonderful service, pieces are of extraordinary beauty. A final touch is purely magical smell of wood when it is just delivered. All the process was done on time and accurately, with care and caution. Would strongly recommend for expats, at least to get a starting set of furniture.

7 September 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

After my move, I wanted Ethnicraft's solid furniture in my new home. Unfortunately, the budget was not enough to buy all the furnitures now, but Live Light provided a great solution. The ordering and delivery process went very smoothly. One week after delivery, I noticed a little crack in one of the Bok chairs. After contacting Live Light, this was replaced one week later by a new one. Top service!

25 August 2022
Unprompted review
Rated 5 out of 5 stars

Great service!

What a wonderful service. I just moved and was still looking for some design furniture but didn't find anything suitable. And then I discovered Live Light. The customer service team helped me choose the right furniture for my small apartment, and after that, the furniture was delivered within a week. It was even installed & placed where I wanted it to be. Thanks for the great service, Live Light!

13 July 2022
Unprompted review
Rated 5 out of 5 stars

I'm so happy!

Wow! What a service. I'm a graduate and extremely interested in timeless interior design. Live Light gave me the opportunity to afford this, and even deliver and install the furniture at my place. The standing desk is incredible. Thank you Live Light for the great opportunity you offer young people like me.

31 March 2022
Unprompted review
Rated 5 out of 5 stars

Just perfect

Just perfect. Such friendly people behind the scenes. The personal touch does it and adds up to the overall experience and quality.

25 March 2022
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