Little Jax Reviews 

978
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 132 reviews, most reviewers were somewhat happy with their experience overall. Many people find the products very comfortable and practical, genuinely appreciating the smooth ordering process and prompt delivery services. Customers frequently highlight the helpful support and nice quality of items like specialized pillows and decorative rugs. However, some reviewers were not happy with long delivery times and unexpected overseas shipping details. Others noted that items looked completely different from the advertised online pictures and felt the overall quality was extremely poor. A few consumers also mentioned frustrating difficulties with obtaining refunds and experiencing poor customer service communication when issues arose.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, reflecting a split opinion among consumers. While many... See more

Quality

Consumers find quality to be ambiguous, with opinions sharply divided. Many reviewers report extreme... See more

Order

Customers had ambiguous experiences with order, reflecting a wide range of differing opinions. On the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Some consumers experienced fast shipping, noting... See more

Value for money

Users describe profound disappointment regarding value for money, frequently calling products a waste of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

This looks excellent in the pictures . In reality I would rate as only average , not as thick as it appears and rather expensive . There are other sellers with the same product and pictures and I now... See more

Rated 4 out of 5 stars

Excellent customer service provided by littlejax. There was a little bit of a wait for the item, but it was truly worth it. The pillow itself is perfection and I would highly recommend it to any... See more

Rated 4 out of 5 stars

The rug I ordered and received is soft, thick and chunky, everything I wanted. However the colour is a lighter shade of orange than the photos advertised. I was expecting a much deeper shade like a bu... See more

Rated 4 out of 5 stars

My order was processed promptly and arrived as communicated. Product was as described, the beige colour I ordered was found to have a pinkish hue. Not quite as I thought but still acceptable and an... See more



Contact info

3.2

Average

TrustScore 3 out of 5

978 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 24 hours

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3.2

All reviews

(978)

139 reviews in the last 12 months

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Rated 4 out of 5 stars

Excellent customer service provided by…

Excellent customer service provided by littlejax. There was a little bit of a wait for the item, but it was truly worth it. The pillow itself is perfection and I would highly recommend it to any and all individuals who sleep on their backs.
I occasionally turn onto my side and this pillow ticks all the right boxes in that position too. If you are even thinking about making a purchase, just do. You will not be disappointed.
The comfort level far surpasses that of any, and all, pillows that I have previously tried.
I most definitely recommend that anyone reading this review give it a try.
Happy sleeping.

Remi

4 February 2026
Unprompted review
Rated 5 out of 5 stars

After my wife slipped on last step on…

After my wife slipped on last step on the stairs and slipped on the tiled floor. Resulting in a broken leg. I knew l had to stop another accident from happening. So was on the look out for a non slip mat to place on the bottom of the stairs . I wanted a thick quality and also a match for the stairs carpet . I looked everywhere. Found this site and glad l did . Ordered a beige one for the stairs and white one for the bathroom. Was easy to navigate site and delivery was good . They came well packaged and on opening,l knew l had made the right choice . The mats are perfect. Thick, soft and non slip . Bonus the stairs one matches my carpet and look really good . A big yes if you are looking for a quality non slip mat . Order with confidence from this site .

17 January 2026
Unprompted review
Rated 4 out of 5 stars

Great turnaround for a quality product

My order was processed promptly and arrived as communicated.
Product was as described, the beige colour I ordered was found to have a pinkish hue.
Not quite as I thought but still acceptable and an excellent quality product. 👍

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Not a full refund as promised

The pillow came quickly but i didnt find it that comfy. I asked to return - you have to pay your own postage to return it. All instrucrions followed onnreturns label. I then had to chase over a week later as no refund received to my bank, i then had to send them a proof of delivery. They then refunded only a partial amount - they did not redund the initial delivery cost. It says full refund, with the return postage added to the delivery postage this has cost me almost £10.. should be more clear in their adverts

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Superb product which did as stated

Superb product which did as stated. A pillow designed for a side sleeper. After years of suffering from a stiff neck l've found a pillow that actually works. It is amazing.
The company offered a very good service, efficient and fast with very good quality goods.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Xmas present.

Bought for my husband, he says the aches and pain in his nick is slowly reducing each night. The first pillow that has helped him.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Mini claw machine with extra prize bundle. Great communication & product

If you’re happy to wait a little longer for your order then this company have been a pleasure to deal with. Excellent communication & the item I bought The claw machine with extra prize bundle has been a complete hit with my 4 year old granddaughter who absolutely loves it. She abandoned all her other toys to play the game. Winning prizes gave her so much joy & I added extra prizes like chocolates & sweets
Would highly recommend

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend

Easy to purchase. Delivered in time for Christmas. Good quality. Has relieved waking with neck pain which is great. Happy to say that it is more comfortable than a previous memory foam pillow. Would recommend one

25 December 2025
Unprompted review

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