Little Desert Shop Reviews 

238
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the desserts are absolutely delicious, praising the incredible taste of the fresh cakes, fluffy waffles, and sweet treats. Many consumers also appreciate the exceptionally friendly staff members who consistently provide quick service and lovely presentations on every visit. However, some reviewers were not happy with delivery delays and missing items from their online orders. Some people experienced bad customer support when trying to call and complain about issues. Additionally, a few buyers noted receiving burnt or stale food that did not meet their expectations during takeaway visits.

What people talk about most

Product

Customers had ambiguous experiences with product quality and orders. While many reviewers praise the... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing heavily divided opinions regarding their... See more

Staff

People report ambiguous experiences with staff, highlighting a wide split in customer satisfaction. Many... See more

Service

Consumer experiences with service are mixed, as some reviewers describe fantastic interactions with friendly... See more

Order

Users describe profound disappointment with their ordering experiences. Consumers frequently report missing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Service from Shivu at the Swindon branch was good. Food was good. I would worry about allergens contamination though as I appeared to have gotten a scoop of Oreo ice cream that I never asked for and... See more

Rated 5 out of 5 stars

Made an order in store advised would be 5 Minute wait and was given to me in hand within the time stated food was amazing would mostly likely order again

Rated 5 out of 5 stars

Nicest waffles we have had from a dessert place. Very soft and fluffy however my son said he wished there was more Ferrero rocher on his. They are a bit more expensive than some places but they were... See more


Company details

  1. Dessert Shop
  2. Bakery
  3. Cake Shop
  4. Candy Store
  5. Pastry Shop

Information provided by various external sources

Little Dessert Shop I🍭l Official Little Dessert Shop I📷l #LittleDessertShop#OriginalorNothing I👻l Snap us: littledessertsh Valentines 2020 💗


Contact info

3.4

Average

TrustScore 3.5 out of 5

238 reviews

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No history of asking for reviews

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3.4

All reviews

(238)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Willenhall branch

Willenhall branch - gave us a free ice cream with our order and the dessert was greatm had a cookie dough and carrot cake, both amazing and a nice note left also

29 March 2025
Unprompted review
Rated 5 out of 5 stars

Abdaal was the best worker I’ve ever…

Abdaal was the best worker I’ve ever met, his work ethic is unmatched by anyone I have ever met in this industry, our food was exemplary and his customer service was amazing, I really appreciated his experience. I recommend an immediate promotion.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

It's the first time i have ordered from…

It's the first time i have ordered from L.D.S Chesterfield I was shocked at the great deals they have on. They gave me a slab of sprinkles cake to try on top of my order which I thought was very kind of them and the cake was just so delicious. I am deffinatly going to order from them again and would highly recommend. Thank you so much for the delicious shakes and cooky dough treats and the free yummy cake ps do you do birthday cakes to order? I will deffinatly come to you if you do

18 March 2025
Unprompted review
Rated 1 out of 5 stars

worst americano and cappucino I had in…

worst americano and cappucino I had in years. Why open up a cafe when the staff brought in from some foreign country are not trained to provide some service and are taught how to make a coffee or cappucino. Told staff to tell their bosses that they need to go to wetherspoon, Costa starbucks etc, to learn how to make coffee and better it so that you can have customers coming back again. disaster costing £ 7 for undrinkable coffee and cappucino

16 March 2025
Unprompted review
Rated 2 out of 5 stars

Place is not clean and is t cleaned

Place is not clean and is t cleaned , con webs on windows on inside , grime and dirt on the tables and chairs , order for3 drinks took forever and one was wrong ..poor value for money and the whole place is unclean . Find a better place to eat desert folks

1 February 2025
Unprompted review
Rated 1 out of 5 stars

30 minutes wait Time manager inept

Complained once to female manager who didn’t really acknowledge issue. I advised if desserts wait time is 35mins then they need to set expectations when customers are ordering NOT make them wait to find out . Shop full of deliveroo drivers . Second time I raised issue female manager simply said ‘if you are going to complain/be rude L I can give you a refund, really? I may have been stricter in my tone but was never rude. Won’t be coming back here, beware when visiting at peak times. Saturday 1st Feb us when we went (Clapham park branch)

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Dessert at its finest….

With the UK now being littered with ice cream and dessert shops, its hard to find anything that doesn’t come across as generic. However whilst working in Epsom, I discovered this place and had to leave a review. From the decor, to the plating and serving sizes it really upgrades the dessert experience. The gentleman working that afternoon, was very friendly and informative, and added a further warmth to the environment. My client was also equally impressed, and in future when working in the area, I will be frequenting here again.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Little dessert shop Exeter

We visited the Exeter little dessert shop yesterday. I love cheesecake 😋 and find alot of places no longer have it as a dessert. It was a joy to discover this place. I loved my heavenly slice of cheesecake perfect size portions and not too expensive for the experience. Loads to choose from. The surroundings were very nice too. We will be back for more next time we go to Exeter.

18 January 2025
Unprompted review

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