Little Cake Co. Reviews 

729
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 223 reviews, reviewers had a great experience with this company. Customers frequently praise the delicious and fresh taste of the products, highlighting the wide variety of flavors available. Many people also appreciate the excellent packaging, ensuring items arrive well-preserved and in perfect condition. The delivery service is often noted as fast and reliable, making the overall ordering process easy and straightforward. However, some people mentioned that the products were expensive and often smaller than anticipated. A few also found the taste artificial or not as good as expected. Additionally, some customers experienced issues with delivery, including orders not arriving or containing missing items.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers expressing delight over the delicious... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the cakes as delicious, fresh,... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the promptness and... See more

Order

Reviewers mention positive feedback about their ordering experience, often finding the process easy and... See more

Price

Consumers find price to be a significant point of dissatisfaction, with many reviewers describing items as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website easy to use. Paid extra for nominated day delivery. Unfortunately Royal Mail couldn’t deliver it (surprise!) but it arrived the next day. The cakes were well packaged and my niece was very hap... See more

Rated 4 out of 5 stars

There was guidance as to the little cakes contents online, & they were mainly delicious but it would have helped if they had been individually labelled when sent out. We did a tasting of 9 & got a bit... See more

Company replied

Rated 4 out of 5 stars

Lovely selection of cakes available and delivered on selected date (with an additional payment). My daughter loved them but my only issue was there is no option to include a message / greeting to let... See more

Company replied

Rated 5 out of 5 stars

My first time of ordering & I sent various flavours as a present. The recipient was extremely impressed with how they were wrapped in a silver sleeve with a cool bag , how beautiful they looked & with... See more


Company details

  1. Cake Shop

Written by the company

Show stopping miniature cakes perfect for your special occasion, delivered UK-wide on your nominated day.


Contact info

4.2

Great

TrustScore 4 out of 5

729 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(729)

218 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Cakes looked great but I wanted to collect

The cakes looked great - but they were a present for hospital staff so didn't get to try them myself.
Only issue was I requested to collect from store location but they were sent out by post instead - was slightly inconvenient as it meant I didn't have them in time and had to make a special journey to the hospital to drop them off the following day - but they did look good

23 December 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for your review and for your kind words about the cakes - we’re really pleased to hear you were happy with them.

We’re sincerely sorry for the mistake with your order collection. Due to an internal system error on our side, the order was dispatched for delivery instead of being held for collection as you had requested. We completely understand how frustrating this must have been, and we are incredibly sorry for the oversight.

Please be assured that we are already reviewing and improving our internal processes to ensure this doesn’t happen again in the future.

If you have any further questions, feedback, or would like to discuss this further, we’d be more than happy to do so at hello@littlecakes.co.uk - please don’t hesitate to get in touch with us directly.

Rated 3 out of 5 stars

Delivered on time

Delivered on time. The cakes were a good size but I found them very dry and not spongy. The filling was too sweet. Overall disappointed

24 December 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for your feedback, and we’re sorry to hear you weren’t completely satisfied with your experience. We’d really appreciate the opportunity to discuss your concerns in more detail and see how we can make things right. Please could you get in touch with us directly at hello@littlecake.co.uk, making sure to provide your order number. Thank you.

Rated 1 out of 5 stars

I feel totally Catfished by the cakes…

I feel totally Catfished by the cakes sizing. Your imagery give the impression the cakes are cupcake size not 1/2 that size.
Never again would I use your site

23 December 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for sharing your feedback. We really appreciate you taking the time to let us know your thoughts. We work hard to source the finest ingredients to ensure the best possible quality and flavour in every bite and we hope you enjoyed them.
For reference, each Little Cake is approximately 5cm tall with a 4cm diameter, and we generally recommend a serving size of 2–3 Little Cakes per person - information that can be found on our website.
We’re always happy to answer any questions or provide guidance prior to placing an order and you can reach us here: hello@littlecake.co.uk

Please don’t hesitate to get in touch if you’d like to discuss this further. Thank you.

Rated 5 out of 5 stars

Great product, would recommend

I came across this company whilst browsing and am so glad I did!
Excellent delivery, the cakes were well packaged, they were so delicious and fresh and very pretty to look at too.
I will definitely use this company again and would happy recommend them too. Thank you!

18 December 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you so much for your lovely feedback. We’re delighted to hear that you enjoyed them. Thank you for your kind comments and we hope to bake for you again soon. Thank you.

Rated 1 out of 5 stars

Ordered truffles for Christmas presents…

Ordered truffles for Christmas presents on the 1st December for delivery on the 22nd December. I was informed in the afternoon on 22nd December that the items I ordered were out of stock - which they weren’t when I ordered them. Clearly the earlier delivery dates got preferential treatment and they didn’t do adequate stock checks. Mistakes happen and thankfully they weren’t for something very important but even so I wouldn’t trust this company again.

22 December 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for your feedback. I’m deeply sorry we didn’t get your order to you due to out stock shortage. Unfortunately, we experienced an unexpected internal issue and take full responsibility for you not receiving your order. Please accept our sincerest apologies.

Rated 3 out of 5 stars

Lovely small cakes

The wine didn’t arrive with the cakes, booked for Monday 22nd December, cakes arrived on Saturday, no sign of wine, second attempt was due 24 th December, did not arrive. Still waiting, so disappointed by that, as was a Christmas present.

25 December 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for your review, and we’re very sorry for the concern caused when the wine didn’t arrive with the rest of your order. We can confirm that it was delivered shortly afterwards, and we sincerely apologise for the delay.

Unfortunately, during the busy Christmas period some deliveries did take longer than expected, but we completely understand how disappointing that must have been. We really hope you enjoyed the cakes in the meantime.

If you have any further questions or if there’s anything else we can help with, please don’t hesitate to get in touch with us directly at hello@littlecake.co.uk - we’re always happy to help.

Rated 5 out of 5 stars

Absolutely lovely cakes

Absolutely lovely cakes. I chose mix and match 9, so many flavours to choose from. Beautiful to look at and super lovely to eat! Highly recommend

20 December 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you so much for your lovely feedback. We’re delighted to hear that you enjoyed all the different flavours in your mix and match box. Thank you for your kind comments and we hope to bake for you again soon. Thank you.

Rated 1 out of 5 stars

Cakes tasted the same,YUK

Cakes tasted the same,YUK! They were overly sweet no better than any shop bought cake. Extortionate price for tiny lumps of artificial sponge and the buttercream filling and topping was disgusting. What more can be added? A thoroughly disappointing experience. Only upside was that the delivery side was excellent

17 December 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for sharing your feedback. We are very sorry to hear about your experience and that the cakes did not meet your expectations. To help us look into this further, we would be grateful if you could provide more details by completing the extra information request via Trustpilot, or alternatively, please get in touch with us directly at hello@littlecake.co.uk so that we can discuss this further. Your feedback is important to us.

Please don’t hesitate to get in touch if you’d like to discuss this further. Thank you.

Rated 5 out of 5 stars

These little cakes are divine

These little cakes are divine, I ordered them had no problem with delivery. They are for my family and great grandchildren 😊. I would definitely buy again there the sweetest adorable blast of loveliness. Thanks little cakes ..

23 December 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you so much for your lovely feedback. We’re delighted to hear that the cakes went down well with the whole family. Thank you for your kind comments and we hope to bake for you again soon. Thank you.

Rated 4 out of 5 stars

Sadly we didn't get the cakes on time…

Sadly we didn't get the cakes on time for a party on the 19th December ,the package arrived on the 20th. However the packaging was excellent cakes are in the fridge and will be tasted on Xmas Day. They look delicious.

19 December 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

We’re so sorry to hear this and we’d really appreciate the opportunity to put this right. Please kindly get in touch with our customer support team hello@littlecake.co.uk or complete the extra information request via Trustpilot so we can contact you directly.

Please note, our cakes keep for up to 14 days. We recommend storing them in the refrigerator and bringing them back up to room temperature an hour prior to serving.

You can nominate your delivery day at checkout and we recommend ordering for delivery at least one day prior to the day they are required, especially for special occasions.

Thank you.

Rated 5 out of 5 stars

An excellent unique gift

An excellent unique gift. The recipient loved it, especially the red velvet cake. Easy to order and arrived on the due date and was packaged well. Thank you.

19 December 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you so much for your lovely feedback. We’re delighted to hear that the gift of Little Cakes was so well received and that the recipient enjoyed the red velvet cake in particular. Thank you for your kind comments and we hope to bake for you again soon. Thank you.

Rated 1 out of 5 stars

Expensive for small product

I feel the overall pricing was extreme for some very small tiny cakes that I received. I accept I should have read size specifications however 30 pounds for 9 cakes the size of my little finger is extreme.

21 December 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you for sharing your feedback. We really appreciate you taking the time to let us know your thoughts. We work hard to source the finest ingredients to ensure the best possible quality and flavour in every bite and we hope you enjoyed them.
For reference, each Little Cake is approximately 5cm tall with a 4cm diameter, and we generally recommend a serving size of 2–3 Little Cakes per person.
We’re always happy to answer any questions or provide guidance prior to placing an order and you can reach us here: hello@littlecake.co.uk

Please don’t hesitate to get in touch if you’d like to discuss this further. Thank you.

Rated 4 out of 5 stars

Mainly delicious but smaller than expected

There was guidance as to the little cakes contents online, & they were mainly delicious but it would have helped if they had been individually labelled when sent out. We did a tasting of 9 & got a bit lost with our favourites & not preferred ones! Also they were smaller than we expected.

14 December 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you so much for taking the time to share your feedback - we really appreciate it and will be sure to share your comments with the wider team. Please note that we do include a menu with all orders, featuring images and descriptions of each Little Cake to help identify the flavours. For reference, each Little Cake is approximately 5cm tall with a 4cm diameter, and we recommend a serving size of 2–3 Little Cakes per person.
We’re always happy to answer any questions or provide guidance prior to ordering if that’s ever helpful. You can reach us here: hello@littlecake.co.uk

Rated 1 out of 5 stars

I can't as I haven't received them yet

I can't as I haven't received them yet

17 December 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Please kindly get in touch with our Customer Support Team if there are any issues - We are happy to help and we would appreciate it if you could update your feedback as you see fit on receiving your Little Cakes. Alternatively, please do fill in the extra information request via Trustpilot so that we can get in touch. Thank you.

Rated 5 out of 5 stars

very tasty cakes

12 December 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you so much for your feedback. We’re delighted to hear that you enjoyed your Little Cakes and we really appreciate you taking the time to share your comments. Thank you.

Rated 5 out of 5 stars

Delicious Vegan Cakes

The vegan cakes were delicious! Arrived on time and met all expectation. Will definitely purchase again.

15 December 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you so much for sharing your lovely feedback. We’re delighted to hear that you enjoyed your Vegan Little Cakes and that everything arrived just as expected. We look forward to baking for you again soon - Thank you!

Rated 1 out of 5 stars

Afternoon tea selection ordered

Afternoon tea selection ordered, as a birthday gift.
I was very disappointed by the plastic egg box like presentation and the printed cardboard sleeve stating "Festive selection " Inappropriate for a birthday.
"The little cake company" response to me have been unhelpful, and dismissive.
Don't buy, it's an expensive price to pay for an inferior product.
The cakes themselves are no better than any shop bought cake, and the filling artificial tasting cream, the decorations on top spoiled by the packaging in transit.

6 December 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

We’re very sorry to hear this. Our packaging is specially designed to ensure that all cakes arrive safely and in the best possible condition, and images of the packaging are available to view before ordering. We’re always happy to help with any special requests or answer any questions ahead of purchase to make sure everything is just right. Please do fill in the extra information requested so that we can discuss this further and find a way to help. Thank you.

Rated 5 out of 5 stars

Would definitely recommend

Bought as a gift for my granddaughter who absolutely loved them!

5 December 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you so much for your lovely feedback! We’re delighted to hear that your granddaughter loved her cakes. Thank you for choosing Little Cake Co. for someone so special - We're so happy to know she enjoyed them.

Rated 3 out of 5 stars

I only got half my order

I only got half my order. The rest has now arrived. The cakes are even smaller than I expected! They do look nice though I haven't eaten them yet!

3 December 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you so much for your feedback! We’re so pleased we were able to resolve this for you and we hope you’ve been enjoying your Little Cakes.
For reference, each Little Cake is approximately 5cm tall with a 4cm diameter, and we generally recommend a serving size of 2–3 Little Cakes per person.

If you ever have any questions or would like help before placing an order, we’re always happy to assist. Please do send us an email hello@littlecake.co.uk Thank you!

Rated 5 out of 5 stars

Delicious cakes and excellent service

I ordered the mini cakes and the Alice in Wonderland cake stand for my granddaughter's 13th birthday. The company provided a friendly, personal touch from beginning to end. The cakes were delicious. Everyone loved them and the grandchildren were thrilled when they saw the full cake stand arrive on the table. Thank you!

28 November 2025
Unprompted review
Little Cake Co. logo

Reply from Little Cake Co.

Thank you so much for your wonderful feedback! We’re so pleased to hear that your granddaughter enjoyed her little cakes and that the Alice in Wonderland cake stand helped make her 13th birthday extra special. It’s lovely to know everyone enjoyed them and that the full stand made such a great impression. Thank you again for choosing Little Cake Co. for such a special occasion - we truly appreciate it!

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