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LiTime Reviews 

1,720
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 1,576 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the exceptional product quality, noting that the batteries deliver reliable power and perform brilliantly during various outdoor and marine trips. Additionally, enthusiastic buyers appreciate the prompt shipping times and state that the customer service representatives are extremely helpful and professional when answering technical questions. However, some people mentioned experiencing frustrating delivery delays or lacking proper shipment status tracking updates from carriers. A few reviewers were not happy with receiving defective hardware units or encountering unexpected difficulties during the return and refund process. Other consumers also experienced issues regarding missing components or backordered parts in their packages.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting reliable performance for camping... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that shipping is fast and items arrive in a... See more

Quality

Reviewers mention positive feedback about quality, noting that these lightweight batteries deliver reliable... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives answer right away and... See more

Order

Consumers find order satisfaction to be generally high, noting that the ordering process is straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had cheaper Amazon lithium batteries and started having issues after 2 years. I decided to try out the litime trolling motor plus batteries as a replacement for my 24v, 2 battery setup. They are alm... See more

Rated 5 out of 5 stars

Great explanation of your products. Giving different real life scenarios helped out my decision process. After receiving product, very impywith instructions and quality of products. Thank You Dav... See more

Rated 5 out of 5 stars

Camping off grid with a Lead Acid battery was always a challenge when the furnace was needed for night lows in the upper 30’s. The roof mount solar panel helped, but….With my new LiTime 200ah battery,... See more

Rated 5 out of 5 stars

First I want to compliment the support team. Before I ever bought their batteries I communicated with them about a DIY approach to upgrading my RV to lithium. They answered my questions and confirmed... See more


Company details

  1. Battery Store
  2. also in
  3. Battery Manufacturer
  4. Energy Equipment and Solutions
  5. Power Station

Why Choose LiTime

Written by the company

30-Day Price Guarantee
If the price drops within 30 days, we’ll refund the difference.
30-Day Hassle-Free Returns
Return any new/unopened item within 30 days for a full refund. Return shipping is free if the issue is our fault.
Speed Guarantee
Delivery within 2-5 business days (90% arrive in 3 days).

📦 FREE SHIPPING

WITH EVERY ORDER

All orders are shipped from our US warehouses, located in Los Angeles, California, and Dallas, Texas.

Contact info

Promotion box for LiTime

Halloween Power Sale

Up to 50% OFF | Oct. 22-Nov. 1

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(1,720)

1,593 reviews in the last 12 months

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Rated 3 out of 5 stars

I sent a negative review of FEDEX…

I sent a negative review of FEDEX deliveries. LiTime offered a monetary incentive to revise my review.

11 September 2026
LiTime logo

Reply from LiTime

Hi Raymond,

We're sorry to hear that our response did not meet your expectations.

We strive to provide timely and helpful support, and we truly appreciate your feedback. Please contact us at service@litime.com, and we will prioritize assisting you.

Best regards,
Customer Support Team

Rated 5 out of 5 stars

Shopping Multiple LiTime Distribution Channels

I was in the market for my fourth 48Volt 30AH Comflex battery. I had bought one through Amazon, two directly from LiTime through their website and now I have bought a fourth through LiTime on eBay. I got the best price this time on eBay due to a 20% special promotion. Shopping their multiple distribution options has saved me $$ on each battery purchase. Delivery and product remain consistently the same thus far. My LiTIme points even transfer for each purchase.

10 September 2026
Rated 5 out of 5 stars

I have ordered from LiTime several…

I have ordered from LiTime several times and always have a good experience. Shipping is fast, updates are accurate, prices are fair and the products performed as well as more expensive brands.

27 August 2026
Rated 5 out of 5 stars

Update to a 3 star review

I would like to update my review. After I wrote the review below LiTime did reach
out to me just like they said they would in their response and they did take care of the issue. When I first started looking and researching lithium batteries I was told to be careful when purchasing one because with most of the manufacturers if you ever have any issues or problems you could never talk to anyone. With LiTime I can honestly say that the customer service is outstanding as far as the battery goes I have only had it for a month or so and no problems at all. I guess time will tell but if I do have a problem I am confident they will make it right. My plan is to replace 1 of my deep cycle batteries every year with a lithium battery and I believe that I found the company to help me with this.

I hate to give a three star review. Your product is great 5 stars for sure. As far as the experience when FedEx delivered the battery they pulled up to my house and dropped it out of the door right in the middle of the driveway

19 August 2026
LiTime logo

Reply from LiTime

Hi JS,

We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible.

Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at service@litime.com with more details.

We’re committed to making this right and appreciate your patience.

Best regards,
Customer Support Team

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