Ticket #53813 was where it began: support with case #1451 pasted rules for a promo I did not use. Account history showed another balance on ticket #91249.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The problem started at Slot round #23058: favourites vanished on old iPhone SE and the lobby filter cleared. Email update sent me back to chat after 11 minutes.
x35 wagering line: free spins vanished on borrowed laptop after I opened Big Bamboo Cashier screen left the pending tag visible on ticket #27632. great
before bed, After the reload code — cashback was in the banner after case 18929, then zero in the cashier. Account history changed again after 25 minutes.
Company details
Written by the company
Selezione di casinò online per giocatori italiani valutati su sicurezza, velocità, trasparenza e facilità di utilizzo.
Contact info
You should know
1.4
Bad
41 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
KYC cleared on tuesday and the cashout…
KYC cleared on tuesday and the cashout still hasnt moved by the following monday
16 September 2026
Unprompted review
the free spins never appeared
the free spins never appeared, so I stopped using the site.
18 September 2026
Unprompted review
before closing the laptop
before closing the laptop: The account pause screen froze after I clicked confirm hard to trust the cashier now
19 September 2026
Unprompted review
Uploaded the passport before work and…
Uploaded the passport before work and the cashout was still frozen by friday.
18 September 2026
Unprompted review
balance didnt refresh after the spin
17 September 2026
Unprompted review
the account page says one thing
the account page says one thing: Uploaded deposit screenshot at 9pm, cashier still blocks withdrawal today what a mess
16 September 2026
Unprompted review
The platform seemed normal until three…
The platform seemed normal until three different documents were rejected without explanation
16 September 2026
Unprompted review
The problem started at Slot round…
The problem started at Slot round #23058: favourites vanished on old iPhone SE and the lobby filter cleared. Email update sent me back to chat after 11 minutes.
17 September 2026
Unprompted review
No audit info
No audit info, no license number, nothing you can actually verify.
18 September 2026
Unprompted review
Ticket #53813 was where it began
Ticket #53813 was where it began: support with case #1451 pasted rules for a promo I did not use. Account history showed another balance on ticket #91249.
16 September 2026
Unprompted review
before bed
before bed, After the reload code — cashback was in the banner after case 18929, then zero in the cashier. Account history changed again after 25 minutes.
18 September 2026
Unprompted review
Verification took forever
Verification took forever, and the suport still couldn’t explain what was missing. I expected a much more organised process.
19 September 2026
Unprompted review
maybe I missed something
maybe I missed something, but Cashier accepted the request, then hid the withdrawal tab on mobile not exactly helpful
17 September 2026
Unprompted review
The promised support email never turned…
The promised support email never turned up.
17 September 2026
Unprompted review
My first month in and I still cannot…
My first month in and I still cannot find a total for what I have deposited. Individual entries yes, a total no, and the export only covers thirty days at a time.
19 September 2026
Unprompted review
nothing worked as smoothly as the…
nothing worked as smoothly as the homepage implied, so I stopped using the platform
16 September 2026
Unprompted review
while travelling
while travelling, I noticed that the expiry time was shorter than advertised. I checked twice before giving up on it.
19 September 2026
Unprompted review
x35 wagering line
x35 wagering line: free spins vanished on borrowed laptop after I opened Big Bamboo
Cashier screen left the pending tag visible on ticket #27632. great
16 September 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.