Lisora Reviews 56

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers expressed satisfaction with their purchases, particularly personalized bracelets and necklaces, finding them beautiful and receiving compliments. Several people loved the aesthetic of the jewelry and were happy with how the items looked and fit. However, some people were dissatisfied with various aspects. There were frequent complaints about product quality, with items breaking easily, changing color, or not being water-resistant as described. Many customers also reported significant issues with order fulfillment, including long delivery times, incorrect items being sent, and orders never arriving. A recurring concern was the lack of responsiveness from customer service, with many reviewers stating they received no replies to their inquiries regarding broken items, replacements, or refunds.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. Many customers express delight with the bracelets,... See more

Order

People report ambiguous experiences with order. While some customers express satisfaction, stating they... See more

Quality

Consumers find quality to be ambiguous. Many reviewers express satisfaction, describing items as beautiful,... See more

Response time

Clients share negative opinions on response times. Many customers report not receiving responses to their... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers report issues with tracking... See more

Based on these reviews

Rated 1 out of 5 stars

I ordered a bracelet after seeing many adverts on instagram. I ordered with expedited delivery on 15th May 2025, it is now 4th August 2025 and I have still not received my order! I have attempted to c... See more

Rated 1 out of 5 stars

If i can rate this brand a no star i would i ordered the bubble letter bracelet and it came one month late the day it came i tried putting it on and it broke which i saw today that everyone had same p... See more

Rated 5 out of 5 stars

Love! I bought the bubble initial necklace for myself and the Amore bracelet for my daughter. Very happy with the necklace and my daughter loved her bracelet. Had a good experience dealing with t... See more



Contact info

2.9

Average

TrustScore 3 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible customer service

I ordered a bubble name bracelet and this website was running a bogo so I choose the timeless amour bracelet. When my order was delivered I only received the bubble bracelet. I emailed the company right away. They asked me to send a pic or video explaining my issue. I have emailed them 3 separate times pics and a video explaining I am missing an item and they just keep sending me the same generic email asking for pics and videos. I am extremely annoyed and will not be ordering anything from this website again.

7 April 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from these people

Do not buy from these people . Quality is disgusting . Bubble name bracelet broke first time worn within a minute of wearing . Rubbish product . Customer service poor . A “robot” named Emma keeps sending bullshit replies full of lies . Promotion of buy one get one free is all lies . Refused to give my second item cause it wasn’t booked at checkout yet they had no allowance to even check it and request . If you offer a second item free it should be made easy and not have to beg for it . AVOID AT ALL COST

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Love Love Love it so much kind of…

Love Love Love it so much kind of reminds me of the gold bracelet I lost many years ago cannot replicate it anymore in this time and age but yours is good enough for now Thank you . The only complaint is the extra length since my wrist is tiny ( the extra length gets in the way )
Wish I can show a photo on the review and the comparison to the other bracelet ❤️

10 April 2026
Unprompted review
Rated 1 out of 5 stars

If I could do a review with zero stars…

If I could do a review with zero stars I would. First, let’s talk about how they lie and say the are local to the states but during my dispute(for not receiving my items) I find out the items are in fact coming from China. I ordered two bracelets (one being a birthday gift for my friend and the other being for me). Since it said it was in Washington I began looking for tracking information after about two weeks from ordering. Never received an update after it going from “shipped” to “in transit”. Items sat in “in transit” for about two weeks and then(after checking everyday), it changed to “delivered”, but the delivery said it was almost 10 days prior. I knew this had never came over my shop app, nor did I receive any updates from them or any of the other carriers we use. I have accounts with all and get constant alerts when things are on the way or delivered. For our post office I even have my mail scanned in the app so I can see everything coming to me. I felt there was a mistake, but I still looked around and also asked people in my apartments and maintenance. Of course no one seen anything. After contacting the company a couple of times because all they kept saying was it was delivered, we have it as delivered I finally got a couple of shotty pictures. Just like I suspected, the items were delivered to the incorrect address or didn’t come here at all. I continue to ask the company(after more than two months now since order was placed) if they can give me the carriers information so I could file a claim and possibly get my money back, they keep saying they do not have the last carriers information. I have never heard of that before. Even if an item starts at Amazon and then changes hands to USPS, you can see all of they tracking information. You can’t with this. I put the tracking number in everyone’s system and no one identifies it as a valid tracking number. Even their tracking log is sketchy and doesn’t show real information. I am beyond upset because I had to spend more money to replace the items and I’m still out of the amount I paid. I am in the process of having my bank look in to it but that takes more than 90 days. I have asked the company to just make it right, but they refuse. If they get over on people like this here and there it really can add up. The customer service is non existent and I have been spreading the word to not shop with them. I thought I was doing something by looking at the website and reviews, even the IG page, but I feel I was scammed. Companies like TikTok, FB, and IG shouldn’t allow them to advertise after too many complaints. They are the problem too.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Not what was expected

Next time I will read the reviews before ordering. This order was for my daughters birthday gifts. Took over two weeks to receive which was past the birthday. The bracelet letter is larger in person and the letter font is different than the photos on the website and the gold necklace gold color does not look like the photo and is a rusty tarnished orange and looks very cheap. The clasp is bent and open and will come apart if worn. Neither gold colors match. They do not look like they are water safe as described. I would not recommend this company.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Im very happy with the bracelets

Im very happy with the bracelets. I bought a few as gifts for Mother’s Day. However in error I purchased two with the same name. I was wondering if I can return one and the the right name.

7 April 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look