Liquid Expat Mortgages Reviews 

273
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers overwhelmingly had a great experience with this company. Clients consistently highlight the exceptional market knowledge, professional attitude, and constant support provided by the team, making complex property purchases entirely straightforward. People deeply appreciate the clear communication, proactive updates, and prompt responses, which give them complete confidence throughout every single stage of the journey. However, some people mentioned that the overall mortgage procedure could occasionally take a bit of time to finalize or experience minor delays. Despite these occasional hurdles, consumers consistently feel well-guided, supported by patient agents, and strongly recommend their expert financing services to other expats.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient communication and expert guidance... See more

Staff

Consumers find staff to be positive, helpful, and highly professional throughout the mortgage process.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting knowledgeable and... See more

Response time

Reviewers mention positive feedback about response time, highlighting exceptionally prompt communication and... See more

User experience

Customers had positive experiences with user experience, highlighting how straightforward, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had such a great experience with Liquid Expat Mortgages. Vanessa and Julie were both amazing to work with — friendly, knowledgeable, and always quick to respond. They clearly have deep market knowle... See more

Rated 5 out of 5 stars

John and Vanessa have been amazing. Despite our case being more complicated than most, their diligence, perseverance and professionalism at every step of the way meant we were able to secure a mortgag... See more

Rated 5 out of 5 stars

The expat mortgage team walked me through each step, they were patient and understanding. Communication from them was outstanding and prompt, ensuring I knew exactly what I needed to satisfy the lende... See more

Rated 5 out of 5 stars

The service provided by Expat Mortgages was excellent, our agent Anastacia Pienaar was always available to answer any questions we had. Nothing was ever a problem even when it was not part of their... See more


Company details

  1. Mortgage Broker

Written by the company

Since 2007, Liquid Expat Mortgages has been finding the best UK mortgage products and rates for every type of expat buyer. Whether you’re investing in property or looking to buy your first home, our experienced team of expat mortgage specialist advisers can help. For almost 15 years Liquid Expat Mortgages has provided all forms of finance for anyone looking to purchase or remortgage in the UK. Anyone who has tried to obtain a UK mortgage or UK remortgage whilst working or living outside the UK will appreciate the complexities of organising any type of mortgage. With time zone differences, identity requirements, no UK credit footprint, foreign currency salaries and other legal requirements from lenders, it’s easy to give up on finding your ideal mortgage. Our end-to-end service has helped customers worldwide secure their specific mortgage whether they remain in their host country or if they are coming back to live in the UK. We are a totally independent specialist expat broker with qualified mortgage consultants and are registered with the Financial Conduct Authority (FCA) for total peace of mind. We have developed solid and long-standing relationships with over 50 UK lenders including specialist boutique and niche lenders you won’t find on the high street.


Contact info

4.9

Excellent

TrustScore 5 out of 5

273 reviews

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4.9

All reviews

(273)

97 reviews in the last 12 months

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Rated 1 out of 5 stars

Liquid Expat took my full fee up front…

Liquid Expat took my full fee up front promising me I would have a mortgage offer and then completion within 3-4 months. From this point their level of service was nothing short of disgraceful. Once they had my money it was impossible to get any update as to how my application was progressing. Do not pay any money up front to this company. I ended up £1200 out of pocket and decided to cut my losses with them.

14 June 2023
Unprompted review
Rated 5 out of 5 stars

Mortgage Application

Many thanks to Claire Aspin and Liam Saul for their very professional and effective service. The process was smooth from start to finish and communications were continuous resulting in zero stress along the way. Highly recommended, thanks again.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Well done Liquid Expat !

Liquid Expat were helpful and clear at all times. The mortgage process itself took a long time due to all the stages of paperwork, but we were well guided through it by our advisor, Claire. She did a great job ! Thank you to Claire and the staff at Liquid Expat. We would certainly recommend their services to other expat workers seeking a UK mortgage.

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Great communications coupled with…

Great communications coupled with personal service.

As an expat we needed a company that had access to expat loans and who understood the challenges of completing paperwork - Liquid Expat were the ideal partner

Liam was able to support us through the loan journey and was able to get us the result we needed

Could not recommend them more

24 May 2024
Unprompted review
Rated 5 out of 5 stars

A complication situation made super easy!

The process was easy, the instructions on what we needed to do were straightforward and the company use different lines to communication (such as whatsapp) to help give timely updates on the application. They made it stress free and actually found us a better rate than most of the high street banks were offering in the end! Given a complex and different situation that we were in I am so grateful for how straight forward and stressfree they made it after a few false starts with other brokers.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

I am a South African citizen who…

I am a South African citizen who recently purchased a property in the UK. Unfortunately it was not a pleasant experience due to major delays caused by the developer however with the assistance of Liquid Expat, we managed to overcome all hurdles and have finally managed to successful complete. As a foreigner, its recommended to utilise the services of a broker such as Liquid Expat to provide the necessary guidance when purchasing in another country. Its a process that I would not recommend doing alone. Thank you to Liquid Expat for assisting us throughout our journey of which we are now able to enjoy our investment.

22 May 2024
Unprompted review
Rated 5 out of 5 stars

Expat buyer in Qatar

Buying a property as an Expat can be tricky to say the least. Liam, Claire and of course John were incredibly attentive throughout the process. Communication was seamless and even making overseas phonecalls was not too much of a stretch.

Thanks for all your help.

Imran

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Expat mortgage

John, Claire and Liam made a very complicated and difficult process simpler and easier to navigate. To be honest, I doubt I would have managed to deal with the banks direct being overseas so am very appreciative of the service. The responses were always very prompt and all were well informed and helpful.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

EXCELLENT!

These are very experienced, knowledgeable, diligent people, who are eager to help and are very dynamic in the way they process applications. I shall not hesitate to recommend them if the opportunity arises. Thank you, Claire, Liam, and Andy, for your dedication to my case.

10 May 2024
Unprompted review
Rated 5 out of 5 stars

Delighted with the service provided by…

Delighted with the service provided by Liquid Expat. Due to being a expat we were let down by a high street bank at the last minute even though we had an offer in principle. Liquid Expat stepped in and provided the service as advertised. Phil, Liam and Claire were all helpful and informative. We were kept upto date with the progress of the application throughout. Nothing was too much trouble. Many thanks to all.

19 April 2024
Unprompted review
Rated 5 out of 5 stars

Very close monitoring for the progress…

Very close monitoring for the progress and also very helpful especially when the process was encountered the problem which the extension of mortgage Liquid Expat will try their best effort to help you.

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Worth every penny

It's a challenging process buying a house from a distance and I don't think it would have been possible without the support of Andy, Claire & Liam at Liquid. they walked me through every stage of the process, negotiated a deal with the lender that wasn't on the open market and helped me cross any hurdles that arose as a result of my being a non-resident. communication was excellent and their advice extended well beyond their remit as finance brokers through to completion.

I was a little sceptical about their service initially but they earned every penny of their fees.

I would advocate this kind of professional advice to everyone, I'll certainly be using them in the future.

12 April 2024
Unprompted review
Rated 5 out of 5 stars

Initial communication

Philip was thorough and honest. The short correspondence with Liam was productive. However, Claire was 'balshy' and unprofessional in her approach ( perhaps she was only trying to be productive) yet, this attitude led to my solicitor to be less likely to respond in his usual immediate way. Liquid Expats are very professional and productive overall. I think Claire has potential, but needs CPD in customer communication. I hope this is helpful.

10 April 2024
Unprompted review

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