liquidation.store Reviews 886

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 553 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are consistently happy with the products, finding them to be of good value and quality, often containing full-sized items from well-known brands. People frequently praise the variety and the excellent prices, noting that they save a lot of money compared to buying items individually. The ordering process is generally described as easy and the delivery quick, making the overall experience very positive for many. However, some customers were dissatisfied with the quality of certain items, particularly in mystery boxes, finding them to be cheap or not useful. There were instances where the contents did not match the advertised value or were unsuitable for their needs, leading to disappointment.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality and accurate descriptions of... See more

Quality

People report ambiguous experiences with quality, with many customers praising the high quality of products,... See more

Order

Reviewers mention positive feedback about order experiences, with many customers frequently ordering and... See more

Value for money

Customers consistently note positive experiences with value for money, often finding excellent bargains and... See more

Price

Clients share positive opinions on price, frequently praising the good and amazing prices for quality goods... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have ordered about 4 or 5 times now. Initially my first 2 orders had a few teething issues but the seller was quick to respond and resolved. After that all other orders as expected and quick del... See more

Rated 5 out of 5 stars

I ordered a beauty mystery box, was packed with full size products; included skin care products, hair products, nail polishes, make up, creams, balms, perfume sticks, essential oil, body wash. All g... See more

Rated 5 out of 5 stars

This is a fantastic business with amazing products and varied reasonably priced stock. The fact there are only two people behind its success is amazing, as anytime I’ve bought anything it arrives quic... See more

Rated 5 out of 5 stars

I scored a mystery box filled with a quirky mix: baby grows, dog toys, colorful lip balm (for those “crap nipples” moments), headphones, makeup, birthday balloons, and decorations—some treasures,... See more


Company details

  1. Online Marketplace

Written by the company

online marketplace for excess and liquidation stock. Food & Drink. Household. Health & Beauty


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

886 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent

Excellent products at amazing prices, I've ordered ESPA items twice and am very happy with them.Fast delivery and friendly service

4 April 2026
Unprompted review
Rated 2 out of 5 stars

Bought out of curiosity

Delivery was fast and products well packaged. I bought the home mystery box for £30. There wasn’t anything in the box I wanted and no known brand names. I want to be clear, this is not the fault of the company and part of the random luck you are signing up for. They say it’s £100 worth of goods, it didn’t feel that way. It felt box of products from B&M style items even they couldn’t sell. I bought because I’ve always been curious but was disappointed. A couple of items I still don’t know what they are and what they are used for as they are completely foreign with no translated text or very niche that are nothing culturally relevant to the vast majority e.g. Hookah coal heater.

1 April 2026
Unprompted review
liquidation.store logo

Reply from liquidation.store

Hi Matthew - sorry to hear about your disappointment. As the name suggests, we are a liquidation store focused on saving excess stock - our mystery boxes are made up of a whole host of categories and products. The coal heater is over £20 on Amazon and, with 15+ items in your box, the content would have added up to £100+ RRP

Rated 4 out of 5 stars

Brought 3 boxes in total .

Brought 3 boxes in total ..
1 amazon box which was brilliant and worth the money. So ordered the other 2 boxes below ...
1 make up box and again it was brilliant and worth the money.
1 house hold box which was disappointing and not worth the money , was fall of useless cheap stuff. Would not recommend sadly.

19 March 2026
Rated 4 out of 5 stars

Had 4 orders from this company the…

Had 4 orders from this company the items are as described and good value. There was a mix up on 2 of my orders so deducted a star, but after emails exchanges the mistake was rectified. I bought ESPA stuff and Christopher Robin stuff plus multi vitamins

31 March 2026
Unprompted review
Rated 1 out of 5 stars

I ordered 3 boxes less than 1 bought 3 months ago!

I ordered 3 boxes, this month because my son got one last November, so my order of 3 different boxes was in the save size box as my sons, his was full to the brim in November , that was 1 box! Mine was the same size box for 3 , and there was more boxes inside the box! Took up so much room, I paid £87 for 3 boxes got less in than my son did for 1 he paid £34.99! And one of my boxes was supposed to be the sane as his! The dream for the baby one out of date! I paid by pay pal ! And put in a complaint. You see the videos of an example of what a customer gets full box! Well my 3 boxes were same amount as 1 got 3 months ago! But £50 more expensive! And out of date product! It seems a lot of bad reviews for Match ones!

28 March 2026
Unprompted review
liquidation.store logo

Reply from liquidation.store

Hi Sophie - sorry to hear about your disappointment. Without knowing the details of your order, if you purchased three of the larger mystery boxes, you should have received in in 2 boxes. If that wasn't the case, please do get in touch with us. The mystery boxes are built on a value basis not a number of item basis.

Rated 5 out of 5 stars

I bought two amazon boxes

I bought two amazon boxes and have to say the contents were alright for the price. some items like pens, tooth picks etc were on the cheaper side of course but that is to be expected, i will gift a lot of what was inside but over all , id buy another mix box . give it a go if you have some money pare.

28 March 2026
Unprompted review
Rated 2 out of 5 stars

I wouldn't bother again

I would be hard pushed to believe I received £100 worth of goods. After totting the goods up I barely got my money's worth and then not really household goods apart from 3 items out of 14 more beauty and what I can only call tat

26 March 2026
Unprompted review
liquidation.store logo

Reply from liquidation.store

Hi Chris - sorry to hear about your disappointment. The household box is made up of several sub categories as stated in the product description. This can include toiletries but obviously depends on what we have coming through the warehouse at any time.

Rated 4 out of 5 stars

Disappointed (Amended) read to the end

After previously buying a dog box, which was excellent, I tried the household box. This was extremely disappointing. There were many, many loose pens and face masks and a few other cheap items. Also a shower gel with no lid, so several things were covered in that. The one useful item was a cover for my outdoor furniture, the reason I did not return the parcel. A shame as the dog box to be fair was amazing. HOWEVER ...
Kris has read my review and has rectified things, due to the shower gel issue. Thank you for responding and sending replacements (which are quite fun items). I haven't given 5 stars, because of the initial problem. But, your customer service from what I've seen is 5 star. I would now order again, although if you read this I have enough pens, lol.

26 March 2026
Unprompted review
liquidation.store logo

Reply from liquidation.store

Hi Michelle - sorry to hear about your disappointment and for the mess caused. I'd like to rectify this. Drop me a line at info@liquidation.store

Rated 5 out of 5 stars

Took a punt on the mystery mystery box…

Took a punt on the mystery mystery box and it's really good value for money! I got a bunch of stuff I'll use including de-icer, hand soap, loads of bath and beauty stuff, as well as a DIY advent calendar and a kids electronic mat that links with an iPad. Only a few bits in there I wouldn't use (luck of the draw!) but all decent stuff, brand new so easily sold on vinted to get some of the money back. Glad I took the risk!

20 March 2026
Unprompted review
Rated 2 out of 5 stars

Waste of money

The delivery and admin is good but purchased one of their mystery boxes which was full of pure rubbish. Waste of money!

19 March 2026
Unprompted review
liquidation.store logo

Reply from liquidation.store

Hi Teresa - sorry to hear about your disappointment with our mystery box. You’ve purchased the mystery mystery box which can contain any combination of products from our website. I can see that you’ve made a number of orders and products from us. Your review only seems to be on a single product from several that you’ve purchased

Rated 3 out of 5 stars

I purchased the household mystery box

I purchased the household mystery box, there isn’t one item within the box that I have found useful and not worth the amount spent. The process of purchasing and delivery were good but highly disappointed with what has been delivered especially after being so excited.

19 March 2026
Unprompted review
liquidation.store logo

Reply from liquidation.store

Hi Mrs Hasler - sorry to hear about your disappointment. You should have received 15+ items from an array of different household products including food & drink, kitchen, candles etc. some larger more valuable items and some small, novelty items

Rated 5 out of 5 stars

I recently bought a few candles from…

I recently bought a few candles from this store and they arrived quickly, which I was very happy with. Unfortunately, 2 of the candles didn’t burn right and were unusable after first use. I got in touch with Kris, via email to let him know about the issue I had.
Kris didn’t hesitate to refund me the money for the faulty candles and apologised for the inconvenience.
I can’t thank Kris enough for taking this matter seriously and kindly dealing with it so quickly too.
I’ll be more than happy to ship with the liquidation store again! 👌🏼😁

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing products Love these beauty…

Amazing products Love these beauty products! 💄 Great quality at amazing prices—and even better knowing they’ve been saved from going to landfill 🌍♻️

Affordable, effective, and eco-friendly. Highly recommend! 💕

18 March 2026
Unprompted review
Rated 5 out of 5 stars

First class company

I have ordered quite a few times from this business. They are absolutely great to deal with. The goods on offer are great value and on the odd occasion I have had an issue with a delivery or an item, their customer service has been first class.I cannot recommend them highly enough.

17 March 2026
Unprompted review
Rated 3 out of 5 stars

A bit disappointed this time

You sent me an invitation to review my latest mystery parcel, but I didn’t want to be unfair so I had a look at other reviews, and I was a bit put off by your responses so I’m going to just do as you ask and leave an honest review. There was a porcelain plant pot, with a bit of plastic around it but badly chipped, and those chips weren’t in the plastic or the box, so it was chipped when it went in. the packet of 3 for a £1 biscuits past sell by date? REALLY??? Edible yes, but REALLY? A scarf with a hole in it, the whole box was probably good value if you needed or could sell on the stuff but it just felt really clearance bin and I wasn’t impressed. You asked.

12 March 2026
Unprompted review
liquidation.store logo

Reply from liquidation.store

Hi Chris - thanks for taking the time for a review. Apologies for the plant pot, that shouldn’t have gone in with a chip. We are a liquidation store so we save stock from going to landfill which can include short date or shortly expired food. You should have received 15+ items in the mystery box including the snood

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