While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Applied every day as a deterant. The odd coldsore has never been as bad since I started using Lipivir. If I'm suspect of a coldsore starting, I'll apply twice for couple days. Initially tried using... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant product, this product works like wonders if you have sore lips, which is very common during cold days, i can literally swear by this product. Also since it’s transparent you can e... See more

Company replied

Rated 5 out of 5 stars

I can't recommend this product any higher. It has given me my life back! Before Lipivir, I suffered regular, multiple, painful coldsores, which sometimes became so big, I found talking and eating diff... See more

Company replied

Rated 5 out of 5 stars

A fantastic product. For someone who has suffered from cold sores their entire life this product has effectively ended that trend. I usually use an L-lysine chapstick and L-lysine tablets in combinati... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

SANACUTE AG schafft mit der weltweit registrierten Marke SANACUTE® eine unvergleichbare Marktstellung auf Basis eines einzigartigen Produktsortiments von medizinischen Hautpflegeprodukten mit klaren Alleinstellungsmerkmalen (USPs).


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointed!

My husband has been using this but it hasn’t stopped the cold sores☹️😡. We paid a lot of money for something that hasn’t done its job, feel very disappointed and ripped off.

1 October 2021
SANACUTE AG logo

Reply from SANACUTE AG

Dear Danielle, thank you for getting in touch and hope you're keeping well in the current circumstances.

We're sorry to hear that your first experience of the product hasn't been positive. May I ask how much and how often you had been applying the product before the breakout occurred?

It would be good to know more about your circumstances, as this will enable us to be of better assistance. You can contact us here or via info@lipivir.com.

Kind regards,
the lipivir® Team

Rated 5 out of 5 stars

Found Lipitor very helpful in…

Found Lipitor very helpful in controlling my cold sore outbreaks

7 September 2021
SANACUTE AG logo

Reply from SANACUTE AG

Hi Maxine, thank you very much for taking the time to review lipivir and glad to hear it's been of help to you! Kind regards, the lipivir® Team

Rated 5 out of 5 stars

A fantastic product

A fantastic product. For someone who has suffered from cold sores their entire life this product has effectively ended that trend. I usually use an L-lysine chapstick and L-lysine tablets in combination but can confirm that this product alone works. I would buy stocks and shares and whatever other investments available for this product. Thank you thank you thank you.

3 September 2021
SANACUTE AG logo

Reply from SANACUTE AG

Hi Chris, thank you so much for your lovely review, we really appreciate it and are glad to hear lipivir has helped!

Rated 5 out of 5 stars

This product is the best!!

This product is the best!!
(Yes, Im saying it twice!!)

I have tried everything for my outbreaks over the years and this is the only product that has worked.

My outbreaks were 3 or 4 times a year and they were runining everything from nights out to holidays.

Since I started using Lipivir 2 years ago I have not had one single outbreak!!

I will forever buy and use this product.
It really works.

I use mine x2 a day, always at night as previously my outbreaks seemed to start during the night.

I was unsure about this product as Id tried everything but this has truely changed my life.

Get this product and you wont be disapointed.
Trust me, this really works!!

29 August 2021
Unprompted review
SANACUTE AG logo

Reply from SANACUTE AG

Thank you so much for your wonderful feedback, Jo! We're so glad that lipivir has helped you and grateful to you for sharing your experience with the community.

Rated 3 out of 5 stars

I unfortunately never get the tingling…

I unfortunately never get the tingling sensation any more, I just wake up and the pesky cold sore is there. I was applying it twice a day and one did appear. However using Lipivir did mean the cold sore stayed small and healed quicker than usual. I am still to be convinced, particularly because of the high price tag.

25 August 2021
SANACUTE AG logo

Reply from SANACUTE AG

Dear Sheila,

Thank you for your feedback. I'm sorry to hear that your first experience of the product hasn't been positive.

May I ask how much and how often you had been applying the product before the breakout occurred? It would be good to know more about your circumstances, as this will enable us to be of better assistance. Please email us via info@lipivir.com

Kind regards,
The lipivir® Team

Rated 5 out of 5 stars

Lipivir Recommended

Applied every day as a deterant. The odd coldsore has never been as bad since I started using Lipivir.
If I'm suspect of a coldsore starting, I'll apply twice for couple days.
Initially tried using Lipivir only when coldsore was errupting(like other products I've tried over past 35 years)but it wasn't enough for me.

20 August 2021
SANACUTE AG logo

Reply from SANACUTE AG

Hi Carol, thank you so much for sharing your experience and glad to hear that lipivir has provided you with relief.

Rated 5 out of 5 stars

Hardly ever get Cold sores after using…

Hardly ever get Cold sores after using numerous treatments this product is great only ever get them now unless I'm really run down gone from having 1 every other week to 1 every 6 month

19 August 2021
SANACUTE AG logo

Reply from SANACUTE AG

Hi Sean, so glad to hear that lipivir has been able to help and thank you for sharing your feedback!

Rated 5 out of 5 stars

This is an excellent product and has…

This is an excellent product and has really reduced the number of cold sores I get. Even when I do get one if I put Lipivir on it then it’s gone the next day. Delivery is quick and I thoroughly recommend you give it a try!

18 August 2021
SANACUTE AG logo

Reply from SANACUTE AG

Hi Jenny, thank you so much for taking the time to leave a review and we're glad to hear that lipivir has been able to help!

Rated 5 out of 5 stars

This is excellent

This is excellent. A great service and product works really well. Won't ever use anything else and advise all friends and relations to us this.

17 August 2021
SANACUTE AG logo

Reply from SANACUTE AG

Many thanks for your great feedback, Jo, we really appreciate it!

Rated 5 out of 5 stars

THE best cold sore cream

This is the first cold sore cream I have used that actually works. As soon as I feel one coming on I apply the cream as directed and within 2 days it is gone. I cant recommend this enough. No more 10 days of unsighlty scabbing and painful blisters. Thank you Lipivir xx

5 August 2021
Unprompted review
SANACUTE AG logo

Reply from SANACUTE AG

Thank you for taking the time to leave a review Caroline, we really appreciate it!

Rated 5 out of 5 stars

Absolutely brilliant product

Absolutely brilliant product, this product works like wonders if you have sore lips, which is very common during cold days, i can literally swear by this product. Also since it’s transparent you can easily apply it under your lipstick. Would highly recommend lipivir.

27 July 2021
Unprompted review
SANACUTE AG logo

Reply from SANACUTE AG

Thank you for the lovely review, Pustika. We're happy lipivir has been able to help!

Rated 5 out of 5 stars

Game changer for the prevention of cold sores

This is an excellent product and you only need to use a small amount so the tube will last ages. I was constantly getting cold sores but since using this I don’t suffer with them any more. Thank you Lipivir.

25 July 2021
Unprompted review
SANACUTE AG logo

Reply from SANACUTE AG

Thank you for the kind words Maria, we're happy lipivir has been able to help you!

Rated 5 out of 5 stars

Best purchase ever

I have been plagued with cold sores for years and I saw an advert for Lipivir and purchased ... I very rarely get any cold sores if I do they are not as severe and only last a couple of days would 100 % recommend this product

20 July 2021
Unprompted review
SANACUTE AG logo

Reply from SANACUTE AG

Thank you for taking the time to leave a review Susan, much appreciated!

Rated 5 out of 5 stars

Worked for me

I've had coldsores all my life and despair set in when I had my baby and I couldn't kiss him because I had coldsores all the time. I tried lipivir after trying every other treatment and all the old wives tales. I haven't had a cold sore in 5 months, the longest time I can remember, but I do apply it religiously. I would say definitely give it a try!

15 July 2021
Unprompted review
SANACUTE AG logo

Reply from SANACUTE AG

Dear Annaka, we're so glad to hear lipivir has been able to provide some relief. Thank you for sharing your experience!

Rated 5 out of 5 stars

Magical!

I suffered from cold sores very frequently; as soon as one would go, another would come up. They were very painful and seemed to take ages to heal. Since using Lipivir, my lips have hardly had one! It really is great and I apply just a small amount each night mixed with a lip cream to add moisture and keep my lips soft.

13 July 2021
Unprompted review
SANACUTE AG logo

Reply from SANACUTE AG

Thank you for the great review Amy, we're glad lipivir has been able to help!

Rated 5 out of 5 stars

Lipivir

If you suffer from cold sores then you need to try lipivir. I used to get a coldsore every other week. I've been using lipivir for 2 years and I've had about 3 small ones which is nothing compared to what I'd get before. My sister uses it now too and she's converted. Amazing miraculous stuff!

13 July 2021
Unprompted review
SANACUTE AG logo

Reply from SANACUTE AG

Thank you for the lovely review Laurna. We're happy lipivir has been able to help!

Rated 5 out of 5 stars

Prompt service

Prompt service, great product. Haven't had any signs or tingles of a cold sore since using.

7 July 2021
Unprompted review
SANACUTE AG logo

Reply from SANACUTE AG

Hi Chloe,
Thank you so much for the review! We're glad to hear you're happy with the product!

Show reviews in all languages. (198 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look