The figure I put a deposit on took so long actually get produced that I almost had forgotten about it... but …ionRockToyz didn't forget. I appreciate the service and the fact that they followed throug... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely a fantastic company to deal with. Have never had an issue. And will continue to buy from them. Their communication is on par with some of the bigger major companies and their service is sec... See more
Company replied
I’m a new customerI and my experience was very positive. I was well informed and the recommended tracking app worked very well. The item was very well packaged and delivered in perfect condition. I wo... See more
Company replied
I was a bit skeptic buying from this retailer as id never purchased anything from here before but was pleasantly surprised at how quickly the process was and the communication was consistent throughou... See more
Company details
Written by the company
LionRockToyz started in 2013 by a group enthusiastic action figure collector in Hong Kong. We offer the hottest action figure and collectible in town including Hot Toys, Damtoys, Star Ace, Asmus Toys, Tomy Takara etc. We started selling on ebay to over 30 countries and served over thousands of customers with 100% positive feedback!! Shipping is Free to Worldwide!! When you do business with us, you can trust that we take your business very seriously.
Contact info
North Point, HK, Hong Kong, Hong Kong
- info@lionrocktoyz.com
- lionrocktoyz.com
4.5
Excellent
152 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Fantastic
Fantastic, absolutely seamless transaction. It was my first time purchasing from them and it couldn't have gone any better. Will definitely buy from them again.
11 November 2024
One of the top three 1/6 retailers In…
One of the top three 1/6 retailers In China. I'm a U.S customer and have had 0 issues. Fast delivery and great prices.
4 November 2024
Great Service and seller!
The website was easy to navigate, the ordering procedure was smooth and the overall service was great! Thank you!!
1 November 2024
Reply from Lionrocktoyz.com
thanks mate
Always great prices and service!!!
25 September 2024
Good products & pricing
Happy with the quality, price and service from this supplier
17 September 2024
Great product
Fast shipping, great figure. Will definitely do more business with them
29 August 2024
Good and fast delivery.
15 August 2024
Wonderful Experience w/ Lion Rock Toyz
We had an absolutely wonderful experience doing business with LionRockToyz. We ordered the Hot Toy figure Kang we chose the 3 to 5 day shipping. It shipped the next day. We got an email and tracking number so we could track our order. We received the package on time and Kang was in mint condition. The packaging they used kept the figure safe. The outstanding customer service and communication made our experience with Lion Rock Toyz ⭐️⭐️⭐️⭐️⭐️. We will definitely be doing business with them again.
6 August 2024
Reply from Lionrocktoyz.com
thankyou for your support !!!
Not Giving Me My Owed Refund…
Ignoring my emails and dragging out refunding my money I'm beginning to not trust them and think they are a scam I am goin to continue to email them till they decide to do what is right and process my refund but I will never buy from again.
27 August 2024
Unprompted review
Reply from Lionrocktoyz.com
your order is a pre order and the arrival date is out of our control , and ok you dont want to wait, so we refund.
At the first time we cannot refund your original payment because it is over the refund period.
so we have sent you a refund by "sending you a new payment transactions".
Product came as described
Product came as described. Shipping was quick. I have gotten a few things from
This store with no stress. Would recommend.
15 July 2024
Excellent in every way as usual!
Excellent in every way as usual!! Lion Rock is my go to place and the only one I will order from when ordering overseas. Excellent pricing, and very fast delivery! Buy from Lion Rock, you can not go wrong!
22 July 2024
Great customer service, fast shipping
Great customer service each time I contacted the company about a preorder that was taking a long time ship long after I knew the item has been available. Issue was immediately corrected and the item immediately shipped. I greatly appreciate the effort.
15 July 2024
Reply from Lionrocktoyz.com
2nd time!, thankyou very much,!! hope there ll be 3rd and 4th time and so on
Trusted seller
Fast and free shipping via Hongkong Post
You can request them to mark the product as gift
Even if lost they not only refund but also give u additional 10 percent discount on your next order
2 July 2024
Reply from Lionrocktoyz.com
Thank you for sharing your positive experience with our service
Reply from Lionrocktoyz.com
great! hope u like it
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