Received the waterless diffuser as a present and I will be buying another it’s beautiful. The scents are amazing not too strong just perfect. The diffuser itself is a quality product that looks nice i... See more
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I've been hesitant about buying a similar product but after reading the reviews and watching a YT video I chose the Lintro waterless diffuser and I'm really pleased. I bought the wooden box of oils so... See more
Company replied
I had heard great things about Lintro, how their fragrances rivalled Neom but with much more reasonable price tags, I actually didn’t like the Neom oil I tried, so I was concerned when I placed my f... See more
Very happy with the Lintro waterless diffuser. Unlike another brand on the market, this is very quiet when running so ideal for the bedroom where I use a blend of blissful essential oils to send me o... See more
Company details
Written by the company
Lintro began in early 2022, with one main goal in mind, To provide people with the best innovative therapy tools.We believe therapeutic tools should be accessible to everyone,regardless of their socioeconomic background. That’s why we tailored high quality specialist tools, at a fraction of the cost. Our products have been intensely tested to high standards in our UK based factory.
Contact info
Unit 15A Dorothy Avenue, LE4 8AB, Leicester, United Kingdom
- support@lintro.co.uk
- lintro.co.uk
Recommended
My Lintro order arrived very quickly and was really well packaged, so no chance of any damage to goods. The waterless diffuser & boxed oils were given as Xmas gifts which the recipient was thrilled to receive. Overall a very impressive gift.
20 December 2023
Reply from Lintro
Dear L Scott,
Thank you for the fantastic review! We're delighted that our waterless diffuser and essential oils have met your expectations.
Your satisfaction is our top priority. Enjoy the aromatic experience!
Kind regards,
Noah
Lintro Online Team
Great waterless diffuser set
Love the waterless diffuser and the essential oils box set. Convenient cordless design and lightweight makes it really portable, the charge lasts a while, has colour changing light to suit mood. The essential oils set was purchased in a cute wooden box quite rustic, fragrances are relaxing and strong, makes a healthier alternative to synthetic room sprays. Would highly recommend.
16 December 2023
Reply from Lintro
Dear Rp,
Thank you so much for your wonderful 5-star review!
We're delighted you love our waterless diffuser and essential oils. It's fantastic to know that they're positively impacting your space.
Your support means the world to us, and we’re committed to providing you with the best products and services.
Thanks again for choosing us!
Kind regards,
Amelia,
Lintro Online Team
Fantastic company
Fantastic company. I bought a diffuser for my son's bedroom and was so impressed I bought myself one shortly afterwards!
Great products, competitively priced and shipping was really fast too.
Wouldn't shop anywhere else for these type of products now having tried other (more expensive and arguably well known) brands before and finding them inferior to Lintro products.
17 December 2023
Reply from Lintro
Dear K. Harrison,
Thank you for the fantastic review! We're delighted that our waterless diffuser has met your expectations.
Your satisfaction is our top priority. Enjoy the aromatic experience!
Kind regards,
Noah
Lintro Online Team
Excellent units
Really quick delivery! I bought one of the waterless diffusers about a year ago and now have 4 - they work really well, much quieter than others I've tried, no mess and charge lasts well. Added to which, every purchase helps charity and you can choose which of the charities your purchase helps.
22 December 2023
Reply from Lintro
Dear Jane,
We appreciate your 5-star review! It's great to hear that you're loving our waterless diffuser.
We're committed to providing high-quality products for your enjoyment.
Thank you for choosing us!
Kind regards,
Noah,
Lintro Online Team
Scratches on The Wooden Box !
I have ordered twice from your websites. The first order was "Essential Oil Blends Wooden Box & Waterless Diffuser", five months ago, and I really liked the product and its packaging. So I decided to buy the same set for my sisters, two weeks ago, but unfortunately one of the wooden boxes was closed with a extremely tight glue and we couldn't open it. So, we had to use a knife to open it which causes the wooden box to be scratched. My sister was really upset because of the scratches because she liked the box too much as it firs with her room theme (colors).
10 December 2023
Reply from Lintro
Good Afternoon Bo Mahdi,
Thank you for your feedback.
I am sorry to hear that your wooden box arrived damaged. This is definitely not the product or service we strive to achieve.
Please kindly provide me with your order number and delivery address via our support email, and I will swiftly send a replacement wooden box.
I look forward to hearing from you,
Kind regards,
Amelia,
Lintro Online Team
This is the second one I’ve bought now…
This is the second one I’ve bought now and so happy with it. Second one was for my mum and she loves it.Will buy again
18 December 2023
Reply from Lintro
Dear Iain,
We appreciate your 5-star review! It's great to hear that you're loving our waterless diffuser.
We're committed to providing high-quality products for your enjoyment.
Thank you for choosing us!
Kind regards,
Noah,
Lintro Online Team
Goods received promptly
Goods received promptly, extremely well packaged, exactly as ordered. Thank you.
6 December 2023
Reply from Lintro
Dear Mrs Stone,
Thank you so much for your 5* review! 🌟 We're thrilled to hear that you love our aromatic products. Your satisfaction is our top priority, and we're delighted that we've helped enhance your wellness journey.
Looking forward to serving you again soon!
Kind regards,
Noah
Lintro Online Team
So good that I’ve bought two more.
So good is the first diffuser that I bought - used by my daughter, who loves it - that I’ve bought two more to give as Christmas presents to other members of the family.
The quality of the products and the speed of delivery, deserve the 5 Stars that I’ve awarded. Thank you Lintro.
6 December 2023
Reply from Lintro
Dear R Wemyss,
Thank you so much for your wonderful 5-star review!
We're delighted you love our waterless diffuser. It's fantastic to know that they're positively impacting your space.
Your support means the world to us, and we’re committed to providing you with the best products and services.
Thanks again for choosing us!
Kind regards,
Noah
Lintro Online Team
Excelllent simple effective nebuliser
Excelllent simple nebuliser which is also elegant to look at, works efficiently and uses up the precious and expensive essential oils (my own) very slowly. I bought one for my bedroom initially and have now bought one for each floor of our 3 floor terrace house so I can detoxify the whole environment and make it smell nice too!
10 December 2023
Reply from Lintro
Dear Kate,
Thank you so much for your wonderful 5-star review! 🌟
We are thrilled to hear that you are enjoying your waterless diffuser. Your satisfaction is our top priority, and it’s fantastic to know that our product has met your expectations.
Thanks again for your kind words and for choosing our diffuser. We look forward to serving you again in the future.
Best regards,
Noah
Lintro Online Team
Love these products great customer…
Love these products great customer service and extremely fast delivery
5 December 2023
Reply from Lintro
Hi Lynda
Thank you for your kind feedback!
Lintro x
I trying return the parcel because I'm…not happy with this product
I trying return the parcel because I'm not happy with this product.
I Tray to contact with company but no body can help me
Tray sent them email ring them and no answer.
No idea what I can do now.
3 December 2023
Reply from Lintro
Hi Daria
We're really sorry to hear that you're not happy with your order. I can see that you sent us a message on Wednesday at 16:40 which we responded to within 1 hour providing return instructions, however we're yet to receive a reply from yourself.
Please reply to the response from our team so we may assist you in returning your order, thank you.
Kind Regards
Lintro-uk
As a new customer I am impressed. …
As a new customer I am impressed by the simplicity of using the waterless diffuser, speedy delivery and range of aromas available.
18 November 2023
Reply from Lintro
Hi John,
Thank you for your kind feedback!
Lintro x
Would recommend
Arrived within 24 hrs. It’s a smart well packaged unit, just slightly larger than a can of pop. It’s silent unit. It’s in a large room so has to be on 2nd or 3rd setting. It’s been running for 4 days now since fully charged. Uses any type of bottle oils,and disperses them well. Would recommend.
21 October 2023
Reply from Lintro
Dear Mr Newcastle,
Thank you so much for your 5* review! 🌟 We're thrilled to hear that you love our aromatic wellness products. Your satisfaction is our top priority, and we're delighted that we've helped enhance your wellness journey.
Looking forward to serving you again soon!
Kind regards,
Noah
Lintro Online Team
I bought a Lintro waterless diffuser…
I bought a Lintro waterless diffuser approx 4 weeks ago and it doesn't work. As other comments below, I have reached out to the Lintro company but have had no response. No mist diffuses and more importantly ABSOLUTELY NO ESSENTIAL OIL SCENT. I have four other different and cheaper diffusers in the house all working nicely. This product, is terrible, unless the company can come back to me and tell me if I'm not using it correctly?
29 October 2023
Unprompted review
Reply from Lintro
Dear Ms Knowles,
Thank you for your feedback.
I am sorry to hear about your experience. Please provide me with your order number in order to investigate your complaint, or alternately, contact us via email.
Please note that all our products offer a 90 day money back guarantee and a return policy upon user dissatisfaction. Please kindly refer to our website linked below:
https://lintro.co.uk/policies/refund-policy
Your satisfaction is of utmost importance to us, and we look to resolving your issue swiftly.
Looking forward to your response,
Kind regards,
Noah,
Lintro Online Team
Delivery Failure
I would love to be able to review the product I bought but sadly Amazon failed to deliver to me, I don’t know where they delivered my purchase. I was then just given a refund when I actually wanted to receive my goods. I was unable to ring Lintro as there is no telephone number listed so I had to communicate via a chat line which was not really satisfactory.
9 October 2023
Reply from Lintro
Hi Caroline,
We're really sorry to hear that you did not receive your goods.
I have checked the tracking for your order and it was marked as successfully delivered by the courier. Please check tracking no: QB0330667108 courier: Amazon Logistics
After raising a complaint that you did not receive your order despite the tracking confirming delivery, you were immediately issued a full refund within 7 days of confirming your order.
Kind Regards
Lintro-uk
Reply from Lintro
Dear Ms Radford,
We appreciate your 5-star review! It's great to hear that you're loving our products.
We're committed to providing high-quality products and services for your enjoyment.
Thank you for choosing us!
Kind regards,
Noah,
Lintro Online Team
Item does not work as described sadly
Item does not work as described sadly - battery only lasts a day before having to recharge and not got it on all the time. Reached out by messenger but got stock reply and no offer of a replacement - have sent it back
30 September 2023
Reply from Lintro
Hi Jo,
I am really sorry to hear that your order was not as expected.
Upon checking your order 1766, you only ordered x1 Good morning essential oil Blend 10ml. I am assuming that you bought our waterless diffuser from another online marketplace.
If that is the case then please email support@lintro.co.uk providing the details of your order and we will be more than happy to assist.
Kind Regards
Andrea
Not what i ordered!I…
I received a top but not the one I ordered. Disappointed but lesson learned
27 September 2023
Unprompted review
Reply from Lintro
Dear Ms Ryan,
Thank you for your feedback.
I am sorry to hear about your experience. Please kindly provide your order number to investigate your complaint further?
Looking forward to your response,
Kind regards,
Noah,
Lintro Online Team
Great little device
After deliberation I chose to give this brand a go as I wasn't happy with my faulty Neom. So far I am not disappointed. Superb little device, simpler (which is good) but also has changeable lights.
There was a slight delivery issue but this was resolved over and above my expectations.
Bought two, one for me and one as a gift!
16 September 2023
Reply from Lintro
Dear Steve,
Thank you so much for your wonderful 5-star review! 🌟
We are thrilled to hear that you are enjoying your waterless diffuser. Your satisfaction is our top priority, and it’s fantastic to know that our product has met your expectations.
We look forward to serving you again in the future.
Best regards,
Amelia
Lintro Online Team
Fantastic product
Fantastic product, always excellent service from an amazing small business
8 September 2023
Reply from Lintro
Dear Rita & Phil,
Thank you so much for your wonderful 5-star review! 🌟
We are thrilled to hear that you are enjoying our products. Your satisfaction is our top priority, and it’s fantastic to know that our product has met your expectations.
We look forward to serving you again in the future.
Best regards,
Noah
Lintro Online Team
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