Linthorpe Beds Reviews 

1,732
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 726 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the helpful and knowledgeable staff who provide excellent advice without being pushy. Customers consistently highlight the superb service from start to finish, noting the efficiency and ease of the entire purchasing process. The products, especially the mattresses, are frequently described as high quality, comfortable, and supportive, often exceeding expectations. Delivery service is also highly commended for being quick, on time, and accommodating, with professional and careful delivery teams who often assemble beds and remove old mattresses. However, some customers experienced issues with delivery, citing instances of only one delivery person instead of two for heavy items, or receiving products that differed from the display model in store. A few other people also felt that the quality of some beds did not match the price, and some received items with minor damage like broken gliders.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, knowledge, and... See more

Product

Customers consistently note positive experiences with product, praising the good solid quality and comfort of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency, with... See more

Service

Clients share positive opinions on service, with many reviewers describing it as stellar and brilliant from... See more

Quality

Reviewers mention positive feedback about quality, with many praising the solid construction and comfort of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The sales guy (sorry, forgot his name) was brilliant. Went in wanting to come away with a bed and the whole thing took less than an hour. Came away happy and satisfied. Delivery was very accommodatin... See more

Company replied

Rated 5 out of 5 stars

I chose this mattress as I'd seen this make in a store and was impressed at the time for comfort and specifications. I did not hesitate to go for it without trying out and was not disappointed. Very... See more

Company replied

Rated 5 out of 5 stars

Went to view the range of mattresses and we were met with friendly staff members, no pushy sales pitch but advice given and the decision we made was ours rather than being pushed into buying something... See more

Company replied

Rated 5 out of 5 stars

A good experience throughout the purchase of my new bed. Delivery efficient and men were careful of recent decoration as they carried the bed up to the room. A great after care; when there was an... See more

Company replied


Company details

  1. Bed Shop
  2. Bedroom Furniture Store
  3. Mattress Store

About Linthorpe Beds

Written by the company

Linthorpe Beds is a bed and mattress specialist, having been serving Teesside for over 30 years and now operate from two huge stores on Portrack Lane, Stockton-On-Tees and Russell Street, Darlington. You can also view our huge bed and mattress selection and make a purchase on our website linthorpebeds.co.uk

Shop our favourite brands

Linthorpe Beds logo Sleepeezee logo Sleepsoul logo Baker and Wells logo Hypnos logo Silentnight logo

Why shop with us

✅ Linthorpe Beds have been trading for over 30 years!

✅ Transactions Handled Securely

✅ We deliver nationwide (UK Mainland)

✅ Pay securely in three interest-free payments using PayPal Pay in 3


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(1,732)

699 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paul was great as usual

Paul was great as usual. Gave me good advice and listened to what I required. Always get my beds from here and Paul is always really helpful. Thanks again. Helen

11 July 2026
Unprompted review
Rated 5 out of 5 stars

The company was very friendly and…

The company was very friendly and helpful and careful. All the boxes was taken away.
Would definitely recommend.

18 June 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Thank you for your lovely review! We're so pleased to hear that our team was friendly, helpful and took care of everything, including taking away all the packaging. We really appreciate your recommendation and your support for our family-run business.

We hope you enjoy your new bed and look forward to seeing you again in the future!

Kind Regards,
Elliott @ Linthorpe Beds

Rated 5 out of 5 stars

Great customer service

Great customer service

17 June 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Thank you for the lovely review! We're really pleased to hear that you had a great experience with our team. As a family-run business, we always aim to give every customer the best service possible, so your feedback means a lot to us.

Kind Regards,
Elliott @ Linthorpe Beds

Rated 5 out of 5 stars

I have been buying beds from them for…

I have been buying beds from them for years.

16 June 2026
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Reply from Linthorpe Beds

Hi Graham,

Thank you for your wonderful review!

We’re incredibly grateful for your continued loyalty over the years. It means so much to us that you have chosen Linthorpe Beds time and time again.

Building long-term relationships with our customers is something we’re very proud of, and your continued support is the highest compliment we could receive.

Thank you for choosing Linthorpe Beds over the years. We look forward to helping you again whenever you need us!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Extra guest bed matteress…

I chose this mattress as I'd seen this make in a store and was impressed at the time for comfort and specifications. I did not hesitate to go for it without trying out and was not disappointed. Very comfy and supportive. Suited our needs.
Purchase followed up with phone call and delivery as stated. 2 men put in place for us

19 May 2026
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Reply from Linthorpe Beds

Hi Isobel,

Thank you for your wonderful review!

We’re delighted to hear that your new mattress has lived up to your expectations and that you’re finding it both comfortable and supportive. It’s great to know you were confident in your choice and that it has proved to be the perfect fit for your needs.

We’re also pleased that you were happy with our communication throughout the purchase process and that our delivery team placed the mattress exactly where you wanted it.

Thank you for choosing Linthorpe Beds and for taking the time to share your experience. We hope you enjoy many years of comfortable and restful sleep!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great service lovely staff

Poped to linthorpe beds today to look at bed paul think he was called was very knowlageable regarding choosing bed really nice guy nit cheap but then bed was top notch and investment wont be disturbed sleeping inbthis mattress carnt fault linphorpe beds great customer support thankyou so much

5 July 2026
Unprompted review
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Thomas,

Thank you for your fantastic review!

We’re delighted to hear you had such a positive experience when visiting our showroom. It’s wonderful to know that Paul provided knowledgeable advice and helped you choose the right bed for your needs.

A quality bed is a long-term investment, so we’re pleased you recognised the value in choosing a product that will provide years of comfortable, restful sleep. We’re confident you’ll enjoy your new mattress for many nights to come.

Your kind words about our customer support mean a great deal to us, and we’ll be sure to pass your compliments on to Paul.

Thank you for choosing Linthorpe Beds, and we truly appreciate your support!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Top service delivered on time will…

Top service delivered on time will definitely recommend and use this company again 👌

14 June 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Jason,

Thank you for your fantastic review!

We’re delighted to hear you received top service and that your order was delivered on time.

It’s especially rewarding to know that you would recommend us to others and that you plan to use Linthorpe Beds again in the future. Your support means a great deal to our team.

Thank you for choosing Linthorpe Beds, and we look forward to helping you again in the future!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Very relaxed in store experience

Very relaxed in store experience, no hard sell. Happy to answer all questions and explain different styles of product.
Good delivery, on time and quick. No complaints

30 May 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Colum,

Thank you for your fantastic review!

We’re delighted to hear you enjoyed a relaxed, no-pressure experience in our store. We believe choosing a new bed should never feel rushed, so it’s wonderful to know our team took the time to answer all your questions and explain the different options available.

It’s also great to hear that your delivery was on time and completed quickly, making the whole process smooth from start to finish.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We’re delighted that you had such a positive experience!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 4 out of 5 stars

Good communication about the progress…

Good communication about the progress of the order.
Product looks as you would expect.
Only 4 stars as 3 gliders arrived broken but told they would be replaced shortly.

12 June 2026
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Reply from Linthorpe Beds

Hi Roger,

Thank you for taking the time to leave us a review.

We’re pleased to hear you were happy with the communication throughout your order and that the product met your expectations.

We're sorry that three of the glides arrived broken. Although we're glad we've been able to arrange replacements for you, we understand this was disappointing and apologise for the inconvenience caused.

We hope the replacement glides arrive with you shortly and complete your purchase. If there's anything else we can do to earn that fifth star, please don't hesitate to let us know. Thank you for choosing Linthorpe Beds!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

We bought a double divan not realising…

We bought a double divan not realising it wouldn't fit up the loft stairs. They were very understanding and gave a full refund.
Our next bed will be from here.

7 June 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Robert,

Thank you for your wonderful review!

We’re sorry to hear the divan wouldn’t fit up your loft stairs, but we’re pleased we were able to help resolve the situation for you. We always aim to be as understanding and accommodating as possible when unexpected issues arise.

It means a great deal to hear that, despite the circumstances, you would choose Linthorpe Beds for your next bed. We truly appreciate your kind words and your confidence in us.

Thank you for taking the time to share your experience, and we look forward to helping you find the perfect bed in the future!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Highly recommend

The sales guy (sorry, forgot his name) was brilliant.
Went in wanting to come away with a bed and the whole thing took less than an hour. Came away happy and satisfied. Delivery was very accommodating and quick. Drivers were in touch prior to arriving. Can't fault service from start to finish.

10 June 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Joe,

Thank you for your fantastic review!

We’re delighted to hear you had such a positive experience from start to finish. It’s great to know our salesperson provided brilliant service and helped you find the right bed quickly and efficiently.

We’re also pleased that our delivery team were accommodating, kept you updated before arriving, and made the whole process smooth and hassle-free.

Your kind words mean a great deal to us, and we’re thrilled that you came away happy with both your purchase and the service you received.

Thank you for choosing Linthorpe Beds. We hope you enjoy your new bed for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Lovely staff especially the young girl

Lovely staff especially the young girl
Lovely bed very satisfied with price too

10 June 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Julie,

Thank you for your lovely review!

We’re delighted to hear you received such friendly service, and we’ll be sure to pass your kind comments on to the member of our team who served you – she’ll be thrilled to know she made such a positive impression.

It’s also wonderful to hear that you’re so pleased with your new bed and felt it offered great value for money.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy your new bed for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great service

Great service, reasonable prices, fast delivery x

10 June 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Rana,

Thank you for your lovely review!

We’re delighted to hear you were pleased with our great service, competitive prices, and fast delivery.

Providing quality products with excellent value and a smooth customer experience is what we strive for, so it’s wonderful to know we delivered on all three.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Very knowledgeable salesman who helped…

Very knowledgeable salesman who helped us to get exactly what we wanted at the most reasonable price. Free delivery and assembly of the bed.

9 June 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Kevin,

Thank you for your wonderful review!

We’re delighted to hear that our knowledgeable salesperson helped you find exactly what you were looking for at the best possible price.

It’s also great to know you were pleased with our free delivery and bed assembly service, helping to make the whole experience as convenient and hassle-free as possible.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy your new bed for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Staff were amazing and very…

Staff were amazing and very knowledgeable helped us pick the right bed at the right price for us.

25 May 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Gail,

Thank you for your fantastic review!

We’re delighted to hear that our team provided knowledgeable advice and helped you find the right bed at the right price for your needs.

Taking the time to understand each customer’s requirements and budget is something we take great pride in, so it’s wonderful to know you had such a positive experience.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy your new bed for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

A good experience throughout the…

A good experience throughout the purchase of my new bed. Delivery efficient and men were careful of recent decoration as they carried the bed up to the room.

A great after care; when there was an issue a few months after my purchase the Manager got the problem resolved promptly and efficiently. Much appreciated.

18 December 2025
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Phyllis,

Thank you for your wonderful review!

We’re delighted to hear that you had a positive experience throughout the purchase of your new bed. It’s great to know our delivery team carried out the installation with care and consideration, especially around your recent decoration.

We’re also particularly pleased that our aftercare service met your expectations. While it’s always our aim to get everything right first time, it’s equally important that any issues are resolved promptly and efficiently when they do arise. We’re glad our manager was able to get everything sorted for you.

Thank you for your kind words and for recognising both our delivery team and aftercare service. We truly appreciate your feedback and thank you for choosing Linthorpe Beds.

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great advice and tailoured product…

Great advice and tailoured product information based on our preferences. Thank you Sue and Matthew for helping us find a bed we’re going to love!

27 June 2026
Unprompted review
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Reply from Linthorpe Beds

Hi Adam,

Thank you for your wonderful review!

We’re delighted to hear that Sue and Matthew provided great advice and tailored their recommendations to your individual preferences. Taking the time to understand our customers' needs and helping them find the perfect bed is exactly what we strive for.

Your kind words will mean a great deal to both Sue and Matthew, and we’ll be sure to pass on your thanks.

Thank you for choosing Linthorpe Beds. We hope you love your new bed for many years to come and enjoy many restful nights' sleep!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Five star

Fast delivery, good communication, very helpful staff, have used them before, and got the same good service, will definitely use again, highly recommend them.

6 June 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Sharon,

Thank you for your fantastic review and for your continued support!

We’re delighted to hear that you once again received the fast delivery, great communication, and helpful service you’ve come to expect from us.

It means a great deal that you’ve chosen Linthorpe Beds before and that your latest experience was just as positive. Knowing that you would use us again and highly recommend us is the highest compliment we could receive.

Thank you for your loyalty and for taking the time to share your feedback. We look forward to helping you again in the future!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

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