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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, reporting billing discrepancies and concerns about how their credit card information was handled. Customers also found the website difficult to use, with problems related to account deletion and unclear terms of service. Reviewers frequently encountered unhelpful customer service, with emails being ignored and difficulties in contacting the company. Many were also concerned about unexpected account creation and persistent issues with subscriptions, including challenges in canceling them and receiving unwanted communications.

What people talk about most

Payment

Customers had negative experiences with payment, frequently reporting fraudulent and unauthorized charges.... See more

Website

Reviewers express significant dissatisfaction with the website experience. Many customers report that the... See more

Customer communications

Reviewers highlight negative aspects of contact. Many customers report that emails were ignored and that... See more

Subscription

Consumers express significant dissatisfaction with subscriptions, often reporting being signed up for... See more

Service

Clients share negative opinions on service, often citing a lack of transparency and unhelpful staff. Many... See more

Based on these reviews

Rated 1 out of 5 stars

Support sends links that do not work. They took all of my information and made an account without my consent. They store your information so it’s “easier” at checkout. Everything already has this feat... See more

Company replied

Rated 1 out of 5 stars

Had an email saying id logged in to a link.com account but I've never had one never mind used at the time it stated. It appears my data had been used/ saved without my knowledge. Requested deletion if... See more

Company replied

Rated 1 out of 5 stars

I had a brand new credit card which I used for the sole purpose of registering with Link in order to pay for a monthly subscription to a magazine. A few days later I noticed a number of fraudulent... See more

Company replied

Rated 1 out of 5 stars

Watch out: Scammers Used them to pay on csfloat.com They processed my 20+ USDC, but didn't credit my account. Upon contacting them - no results, incapable of doing anything. Will take legal... See more

Company replied


Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

262 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Someone is using my email to purchase…

Someone is using my email to purchase products. No matter how many screenshots I send this company, they will not delete the account. I have sent screenshots of the email, the phone number, even the place it is coming from (Indonesia) and they still refuse to delete my email. This site is for scammers!!!

12 March 2026
Unprompted review
link.com logo

Reply from link.com

Thanks for letting us know—we’re sorry to hear someone is using your email and that you haven’t been able to get the account removed.

Link stores payment and contact details to speed future checkouts, and because the experience is seamless some users may not realise a profile was created during a merchant flow. If someone is using your email without consent, please contact Link Support at https://support.link.com/contact/login? so the team can verify whether a Link profile exists for that email and advise on removal or next steps. We can’t investigate or change account data publicly, but Support will guide you through secure options to confirm ownership and remove the profile.

Rated 1 out of 5 stars

Data gathering without consent

Data gathering without consent. Paid a bill and automatically tried to sign me up for an online wallet that saves my card details. Terms were not made clear on sign up and I regard the entire thing as a potential attack vector.

12 March 2026
Unprompted review
link.com logo

Reply from link.com

Thanks for raising this—we’re sorry you felt signed up without clear consent.

Link is a saved‑payment and checkout product that can create a profile to store payment and contact details so future checkouts are faster—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. If you didn’t consent to a Link profile or you’re concerned about how terms were presented, please contact Link Support at https://support.link.com/contact/login? so the team can confirm whether a Link profile exists for your email or card, remove any saved details, and explain the merchant flow that created the profile—we can’t investigate or change account data publicly.

Rated 1 out of 5 stars

Do not use these people

Do not use these people. A lot of the seller websites are are scams. And they themselves will not help you in any way if you get ripped off by one. I signed up and deleted my account in the same day… Just don’t bother, too high risk of losing your hard earned money.

10 March 2026
Unprompted review
link.com logo

Reply from link.com

Thanks for sharing this—we’re sorry to hear you had a negative experience and felt unsupported.

Link is a saved‑payment and checkout product designed to store payment and contact details to speed future checkouts—because the experience is seamless, some users may not realise a profile was created during a quick purchase. If you believe a merchant was a scam or you want saved payment details removed after deleting a Link profile, please contact Link Support at https://support.link.com/contact/login? so the team can confirm whether a Link profile exists for your email or card, remove any saved details, and advise next steps—we can’t investigate merchant fraud or change account data publicly.

Rated 1 out of 5 stars

I can't log it

I can't log it, it requires some imagine phone number that I don't have. Support sucks. The services itself sucks.

10 March 2026
Unprompted review
link.com logo

Reply from link.com

Thanks for letting us know—we’re sorry the login and support experience has been so frustrating.

Link can require a phone number during signup or recovery to verify a profile—if you don’t have access to that number, please contact Link Support at https://support.link.com/contact/login? so the team can advise on alternative verification steps and help remove saved details if you didn’t consent to a Link profile. We can’t handle account recoveries or view private data here, but Support will guide you through secure options to regain control or delete the profile.

Rated 1 out of 5 stars

I made a donation with my credit card…

I made a donation with my credit card and then discovered that I was now a member of >Link. I didn't ask, nor do I want, a subscription to this business.

9 March 2026
Unprompted review
link.com logo

Reply from link.com

Thanks for letting us know—and we’re sorry you were surprised by a Link account after making a donation—Link is a saved‑payment and checkout product that can create a profile to store payment and contact details so future checkouts are faster—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow—if you didn’t consent to a Link profile or don’t want saved details retained, please contact Link Support at https://support.link.com/contact/login? so the team can confirm whether a Link profile exists for your email or card, remove any saved details, and advise next steps—we can’t investigate or change account data publicly.

Rated 1 out of 5 stars

Account created without permission

I bought tickets for a show at a venue I had never been to before, was referred via bandsintown.com to a vendor using the domain eventim.us and also identifying itself with the domain seetickets.us. Since this was a ticket purchase, I thought it was wise to create an account, which I did do, at the domain eventim.us. At no time did I give permission to store my credit care information. The purchase went through OK, but afterwards I got several emails from link.com claiming that an account had been created and my information had been saved.

6 March 2026
Unprompted review
link.com logo

Reply from link.com

Thanks for letting us know—and we’re sorry to hear you were surprised by the Link account notifications after buying tickets.

Link is a saved‑payment and checkout product that can create a profile to store payment and contact details so future checkouts are faster—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow on a merchant’s site. If you didn’t consent to a Link profile or want saved payment details removed, please contact Link Support at https://support.link.com/contact/login? so the team can confirm whether a Link profile exists for your email or card, remove any saved details, and advise next steps—we can’t investigate or change account data publicly.

Rated 1 out of 5 stars

I DELETED my "account" immediately

I have DELETED my "account." How does one react when they click on a link and find all of their banking transactions displayed on a website they weren't familiar with? Did it happen in some nefarious way? Must have because I would have never knowingly allowed any ongoing daily financial information to become stored outside of my bank accounts. Perhaps I was enticed by some veiled offer. Maybe I was asked to keep a specific transaction on the originating sales website and it covertly started a link to my payment account. Perhaps it was also building a dossier of my future banking transactions. Whatever it was, our world continues to find ways to expose our private information and we have to be more and more vigilant to keep these robber barons out. What if they are selling our transaction info to credit companies, retailers, the government? Its getting to a point where we all may have to start burying our money in the back yard.

6 March 2026
Unprompted review
link.com logo

Reply from link.com

Thanks for raising this—we’re sorry to hear you were surprised and concerned by what you found.

Link is a saved‑payment and checkout product that stores payment and contact details to speed future checkouts—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. Link does not collect or display your full bank transaction history; it stores only the payment and contact details used for checkouts and does not sell transaction data to third parties for marketing.

If you believe a Link profile was created without your consent or you want saved details removed, please use the Link support form at https://support.link.com/contact/login? so the team can confirm whether a Link profile exists for your email or card, remove saved details, and advise next steps—we can’t investigate or change account data publicly.

Rated 1 out of 5 stars

During checkout with Link.com

During checkout with Link.com, the payment page showed $38.80, but my card was charged $48.40. The same issue occurred once before in September 2025. The amount displayed at checkout should always match the amount charged. This is very frustrating, and I am requesting the discount per transaction that was promised. Please resolve this issue and refund the amount I was overcharged.

4 March 2026
Unprompted review
link.com logo

Reply from link.com

Thanks for letting us know—we’re sorry the charged amount didn’t match what you saw at checkout and for the frustration this has caused.

Link stores payment and contact details to speed checkouts—because we can’t review transaction specifics publicly, please contact Link Support at https://support.link.com/contact/login? so the team can trace the affected transactions, confirm what was charged, and advise on refunds or the promised discount.

Rated 1 out of 5 stars

I got roped into signing up with this…

I got roped into signing up with this scam to get a cash offer from Homelight. How shitty of a company do you have to be to get 90% one-star ratings??? Shame on you Homelight for partnering with this POS company!!!!!

3 March 2026
Unprompted review
link.com logo

Reply from link.com

Thanks for sharing this—and we’re sorry the experience left you so upset—Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow—if you believe a Link profile was created without your consent or you’re seeing unexpected charges related to a merchant partnership, please contact your bank to dispute any unauthorized transactions and use the Link support form at https://support.link.com/contact/login? so the team can confirm whether a Link profile was created, remove saved details, and advise next steps—we can’t investigate or change account data publicly—if you have a transaction reference or ticket number, please include it when you contact Support and we will take a look into this carefully and send you an email with our findings.

Rated 1 out of 5 stars

Is this a scam?

3 March 2026
Unprompted review
link.com logo

Reply from link.com

Thanks for checking—no, Link is not a scam.

Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. If you’re seeing unexpected charges or believe an account was created without your consent, please contact your bank to dispute any unauthorized charges and use the Link support form at https://support.link.com/contact/login? so the team can confirm whether a Link profile was created, remove saved details, and advise next steps—we can’t investigate or change account data publicly.

Rated 1 out of 5 stars

Scam

Support sends links that do not work. They took all of my information and made an account without my consent. They store your information so it’s “easier” at checkout. Everything already has this feature. Why would we want a third party random ghost company taking our information after we check out with a completely different company.

3 March 2026
Unprompted review
link.com logo

Reply from link.com

Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. If you didn’t consent to a Link account or want saved details removed, please contact Link Support at https://support.link.com/contact/login? so the team can review the specific merchant flow, confirm whether a Link profile was created, and advise on removal or data‑delete options—we can’t review or change account data publicly.

Rated 1 out of 5 stars

Great Idea, Poor Communication

I think it’s a great service and a great idea. I was actively using it to pay for multiple subscriptions, and everything worked well.

However, it suddenly stopped working for me. When I try to log in, I receive a message saying that my account has been deactivated.

At the very least, clients should be informed about such decisions. I understand that financial operations must be monitored and controlled, but users should be notified in advance or contacted for clarification if there are any concerns. Simply deactivating an account without explanation is not a good customer experience.

27 February 2026
Unprompted review
link.com logo

Reply from link.com

We’re sorry this was disruptive — losing access to a service without clear notice is frustrating. From your description this concerns a Link account deactivation. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow.

Please contact Support at https://support.link.com/contact/login? and include the email address tied to the account and the time you saw the deactivation message so the team can investigate and explain why the account was deactivated and what next steps are available. You can also review how we manage personal data in our privacy policy: https://stripe.com/privacy.

Rated 1 out of 5 stars

Account created without permission

Account created without permission. It triggers account creation every time I go their partnered merchant even if I have my account closed. This is a huge violation of data privacy. I am pissed. I didn’t know I had an account since last year until I visited a website that they are partnered with and it triggered an email with a verification code.

I believe this is an illegal use of customer data and there is no option to OPT OUT.

26 February 2026
Unprompted review
link.com logo

Reply from link.com

We’re sorry this caused distress — that sounds frustrating. From your description this concerns Link account creation and stored payment details. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realize an account was created during a quick payment flow.

Please contact Support at https://support.link.com/contact/login? and include the merchant name, the time you saw the verification email, and any screenshots so the team can investigate the account‑creation flow and help remove any stored data. You can also review how we manage personal data in our privacy policy: https://stripe.com/privacy.

Rated 1 out of 5 stars

No trust

i can not express enough concern of how unsafe this site is for protecting your personal information. i recommend you do not truth putting any of your information on this site.

2 February 2026
Unprompted review
link.com logo

Reply from link.com

We’re sorry to hear your concerns — protecting personal information is important. From your message this relates to Link’s saved‑payment and checkout experience. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow.

Please contact Support at https://support.link.com/contact/login? if you’d like us to investigate the specific issue you encountered or to remove stored payment details. If you can, include the merchant name, the time of the payment attempt, and any error messages so the team can reproduce and address the problem. You can also review how we manage personal data in our privacy policy: https://stripe.com/privacy.

Rated 1 out of 5 stars

account was created and stored my card…

account was created and stored my card details without my permission I was simply making a payment for something (which I explicitly stated do not store my details). I'd tried to remove the card details that I hadn't authorised be saved from an account that I hadn't authorised and I am getting errors for both. Not exactly treating customers fairly or compliant with PCI-DSS

21 February 2026
Unprompted review
link.com logo

Reply from link.com

We’re sorry this caused distress — that sounds upsetting. From your description this concerns Link account creation and saved payment details. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow.

Please contact Support at https://support.link.com/contact/login? so the team can investigate the specific account and help remove any stored payment details that you did not authorise. If you’re encountering errors when trying to delete the card, share the merchant name, the time of the payment attempt, and any error messages with Support so they can reproduce and resolve the issue.

Thank you for reporting this publicly — we’ll pass this feedback to the product team about clearer consent and deletion flows.

Rated 1 out of 5 stars

I suggest that people do not use this…

I suggest that people do not use this service to subscribe, because if you want to cancel your subscription, it has to be canceled by the person providing the service. I have had two cases where I did not receive the service and wanted to cancel the subscription, but no action was taken to cancel it.

In one case, I was forced to change my card and go to the bank to block the transaction because the link support would not cancel it for me. In the second case, after two weeks of repeatedly asking the business that provided the service to cancel it, I finally managed to get it canceled.

Link.com keeps you stuck. Do not subscribe with these scammers.

18 February 2026
Unprompted review
link.com logo

Reply from link.com

We’re sorry this was so difficult — that sounds both frustrating and stressful. From your description this concerns subscriptions managed by a merchant through Link. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow.

Please contact the merchant first so they can cancel the subscription and confirm any refunds. If the merchant won’t help, contact Support at https://support.link.com/contact/login? and provide the merchant name, transaction dates, and any correspondence so the team can advise on next steps for removing stored payment details and blocking future charges.

We appreciate you reporting this publicly — we’ll pass your feedback to the product team about clearer subscription controls and cancellation paths.

Rated 1 out of 5 stars

no consent account creation

Even by being careful you will probably end up with an account being created without your consent. Deleting your account immediately triggers a 120 day countdown.

19 February 2026
Unprompted review
link.com logo

Reply from link.com

We’re sorry to hear this — that sounds upsetting. From your description this concerns Link account creation and deletion behaviour. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow.

Please contact Support at https://support.link.com/contact/login? if you’d like assistance removing stored payment data or to ask about the deletion countdown and what it means for your account. The team can explain the retention period and next steps to remove saved payment methods.

Thank you for flagging this publicly — we’ll pass feedback to the product team about making creation and deletion clearer.

Rated 1 out of 5 stars

They created an account without my…

They created an account without my permission and sent a very sketchy email asking me to confirm it. And then to disable the account they needed my email again. This is not trustworthy behavior

13 February 2026
Unprompted review
link.com logo

Reply from link.com

Thanks for letting us know — we’re sorry this felt untrustworthy and unsettling.

This is a Link concern where an account may have been created during checkout and a confirmation request was sent. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow.

Next steps:

If you are the cardholder and see any unexpected or unauthorized charges, contact your bank immediately to dispute the charge and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant.
To request account deletion or report the suspicious confirmation email, contact Link Support at https://support.link.com/ and provide the email address that received the message plus a screenshot of the confirmation email so the team can verify and process the request.
For your security, do not reply to the sketchy email with sensitive details—change the password on your email account, enable two‑factor authentication, and monitor card activity closely.
We can’t access or act on account details in a public reply—please contact Link Support via the link above so the team can verify and take appropriate action.

Rated 1 out of 5 stars

Store your info without knowing

Had an email saying id logged in to a link.com account but I've never had one never mind used at the time it stated. It appears my data had been used/ saved without my knowledge. Requested deletion if account but say could take 120 days which is ridiculous. Now having to constantly check bank accounts in case of unauthorized transactions

11 February 2026
Unprompted review
link.com logo

Reply from link.com

This sounds like a Link issue where an account may have been created during checkout and your payment/contact details were saved without your clear knowledge. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow.

Next steps:

If you are the cardholder and see any unexpected or unauthorized charges, contact your bank immediately to dispute the charge and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant.
To request account deletion or data removal, use the Link support form at https://support.link.com/ and provide the email address and any screenshots of the login email so the team can verify and process the request.
For your security, change passwords on the affected email account, enable two‑factor authentication, and monitor bank accounts and card activity closely.
We can’t access or act on account details in a public reply—please contact Link Support via the link above so the team can verify your request and follow up.

Rated 1 out of 5 stars

Account was created without permission

Account was created without permission, transaction data was stored, late night/early morning text about login and password changes.
This may be a legit business, but they are "scammy" in behavior.

12 February 2026
Unprompted review
link.com logo

Reply from link.com

Thanks for letting us know — we’re sorry to hear about this unsettling experience.

This sounds like a Link issue where an account may have been created during checkout and payment/contact details were saved without your clear consent. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. For your situation, please take these steps:

If you are the cardholder and see an unexpected or unauthorized charge, contact your bank immediately to dispute the charge and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant.
To address the Link account or stored data, use the Link support form at https://support.link.com/contact/login? and provide the dates, any transaction IDs, and screenshots of the login/password messages so the team can investigate account creation and removal.
If you received login/password messages, change your passwords for the affected email and any linked accounts and enable two‑factor authentication where available.
We can’t access or act on account details in a public reply—please contact Link Support using the link above so the team can verify and take appropriate action.

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