The chocolate is great, as you'd expect from Lindt & it was well packaged. My only gripe is that I wasnt notified when the delivery would arrive. As luck would have it I was at home awaiting another... See more
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Easy access to offers and the order process. They would have got 5 stars if their system automatically applied vouchers which had previously been awarded. I forgot to enter mine so paid more thay I ne... See more
Great chocolate, packed well and delivered quickly. There’s a minimum order requirement, which means I don’t buy often and the offer on some items meant I needed more to make up the minimum, it other... See more
Don't ask "how did we do?" when I don't have my order yet. Ordered a week ago and the same day I got an email saying your order has been packed. Delivery is 3-5 working days which you've had . It's... See more
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Company details
Written by the company
Since 1845, Lindt has been dedicated to producing the finest chocolates and the recipes created by the Lindt Master Chocolatiers are of the highest quality to delight your taste buds. Whether it is the perfect gift for any occasion, or a blissful treat just for you, Lindt Chocolate is always made with the finest ingredients with passion and love. Lindt is one of the few “bean-to-bar” chocolate makers in the world. We take on responsibility from the selection of cocoa beans right through to the finished product. Discover a world of pure indulgence and delight with our brands such as Lindt LINDOR, Lindt EXCELLENCE and Lindt GOLD BUNNY.
Contact info
London, United Kingdom
- lindt.co.uk
4.3
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 2 weeks
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Fantastic value for money.
Fantastic value for money.
Great fathers day gift.
Arrived very quick.
22 June 2026
Reply from Lindt Chocolate UK
We are grateful for your kind words and pleased to hear that you enjoy our chocolate.
Firstly the best tasting chocolate ever…
Firstly the best tasting chocolate ever and excellent rewards and service
24 June 2026
Reply from Lindt Chocolate UK
We are grateful for your kind words and pleased to hear that you enjoy our chocolate.
The ultimate gift for chocolate lovers
I bought this as a gift, but honestly, the presentation is so impressive I wanted to keep it for myself. The giant oversized truffle ball looks amazing and immediately puts a smile on everyone's face. Inside, it is packed with a great mix of the classic assorted Lindor flavors-milk, white, dark, and hazelnut. Every single one has that signature smooth, melting center. It makes a stunning centerpiece for a party or a brilliant present that looks way more expensive than it is.
17 June 2026
Reply from Lindt Chocolate UK
We are grateful for your kind words and pleased to hear that you enjoy our chocolate.
There was a great selection to choose…
There was a great selection to choose from and the cost was very reasonable. The delivery service was very good as all the items I ordered arrived intact.
17 June 2026
Reply from Lindt Chocolate UK
We are grateful for your kind words and pleased to hear that you enjoy our chocolate.
What a shambles
The website was complicated. Difficult to understand how to send a gift to another address. Then due to a heatwave the order was delayed. Delayed for so long, we still haven't received them. Poor show Lindt.
The chocolates have finally arrived 2 days after I wrote the review. Which was 10 days after my friends birthday!
Customer services have not contacted me.
20 June 2026
Reply from Lindt Chocolate UK
Thank you for your feedback - we are sorry to hear that your experience didn't live up to our high standards. We understand our customer service team has been in touch with you to resolve the matter. If you need any further assistance, please contact us via our contact page at www.lindt.co.uk/contact-us and we will be happy to assist you.
Thanks again, Lindt UK
delivered quickly and wrapped well
22 June 2026
Reply from Lindt Chocolate UK
We are grateful for your kind words and pleased to hear that you enjoy our chocolate.
Excellent service and the chocolates…
Excellent service and the chocolates are delicious.
19 June 2026
Reply from Lindt Chocolate UK
We truly appreciate your positive feedback! We are so glad to hear that you enjoyed both our service and our delicious chocolates. Thank you!
Best chocolate they have and always buy…
Best chocolate they have and always buy from them
7 March 2026
Reply from Lindt Chocolate UK
We are grateful for your kind words and pleased to hear that you enjoy our chocolate.
Why ask for a review when you haven't delivered my order?
Don't ask "how did we do?" when I don't have my order yet.
Ordered a week ago and the same day I got an email saying your order has been packed. Delivery is 3-5 working days which you've had . It's a birthday present for my son - his birthday is tomorrow.
Ok - my son's birthday is today and they arrived this afternoon - so all is forgiven, but PLEASE don't ask for a review until you know the item has been delivered
22 June 2026
Reply from Lindt Chocolate UK
Thank you for your feedback - we are sorry to hear of the difficulties you have experienced following your order. We have passed your details to our customer service team and they will be in touch with you to resolve the matter. Thanks again, Lindt UK
Received chocolates for our wedding…
Received chocolates for our wedding favours. Came packaged well, on time and look delicious. Thank you
22 June 2026
Reply from Lindt Chocolate UK
We are grateful for your kind words and pleased to hear that you enjoy our chocolate.
Reply from Lindt Chocolate UK
Thank you for your generous comments. Hearing from satisfied consumers is always rewarding for us at Lindt.
Reply from Lindt Chocolate UK
Thank you for your generous comments. Hearing from satisfied consumers is always rewarding for us at Lindt.
Reply from Lindt Chocolate UK
Thank you for your generous comments. Hearing from satisfied consumers is always rewarding for us at Lindt.
Easy ordering and quick delivery
Easy ordering and quick delivery. Good prices for some items so it’s worth going direct.
18 June 2026
Reply from Lindt Chocolate UK
We're so glad to hear that ordering was easy and delivery was quick! We appreciate you recognizing the value of our direct pricing.
Beautifully presented gift and…
Beautifully presented gift and delivered very quickly. I’m impressed and will def reorder next time I want a top quality present.
18 June 2026
Reply from Lindt Chocolate UK
We're so happy to hear that you were impressed with the beautifully presented gift and quick delivery! We appreciate your kind words and look forward to your next order.
Order chocolates last week still…
Order chocolates last week still haven't received them not happy with the online service will not be Ordering like this again
20 June 2026
Reply from Lindt Chocolate UK
Thank you for your feedback - we are sorry to hear that your experience didn't live up to our high standards. We understand our customer service team has been in touch with you to resolve the matter. If you need any further assistance, please contact us via our contact page at www.lindt.co.uk/contact-us and we will be happy to assist you.
Thanks again, Lindt UK
Perfect gift
Prompt delivery, plenty of choice of flavours and absolutely delicious chocolates. A very well received father day gift.
17 June 2026
Reply from Lindt Chocolate UK
Thank you for your generous comments. Hearing from satisfied consumers is always rewarding for us at Lindt.
Quick and easy to order from a good…
Quick and easy to order from a good variety of chocolates and gifts. Delivery quick and items come well package. Found the pick and mix good for selecting favourites and omitting less favourite chocolates, and choices of boxed or bars offered. Found on arrival all items ordered intact and undamaged. Very happy with purchases and overall service given.
19 June 2026
Reply from Lindt Chocolate UK
We are so pleased to hear you enjoyed the variety of chocolates and gifts available, and that our pick and mix option allowed you to select your favorites. It's wonderful to know your order arrived quickly and well-packaged, with all items intact. We truly appreciate your kind words about our service!
Reply from Lindt Chocolate UK
Thank you for your generous comments. Hearing from satisfied consumers is always rewarding for us at Lindt.
Reply from Lindt Chocolate UK
Thank you for your lovely feedback. Correspondence from consumers enjoying Lindt chocolate is always very welcome.
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