Lincolnshire Pond Plants Ltd Reviews 747

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that plants arrive healthy, vibrant, and in excellent condition. Many consumers highlight the careful packaging, which ensures the plants are well-protected during transit. People are also very satisfied with the delivery service, often mentioning its speed and efficiency. The overall ordering process is described as positive, with many customers expressing their intention to reorder due to the consistent quality and service received.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting the healthy and vibrant condition of... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent condition of the plants upon... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and prompt delivery... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the ease of ordering, quick... See more

Service

People report positive experiences with the service. Customers consistently praise the quick delivery, with... See more

Based on these reviews

Rated 5 out of 5 stars

I was dubious as never used this company before, however when thry arrived i was shocked at care with packaging the plants looked healthy not squashed and easy to apply to tank, everything you need fo... See more

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Rated 5 out of 5 stars

I have been so impressed with each of my orders from Lincolnshire Pond Plants. Delivery is quick, prices are excellent and the quality of plants is fantastic. All of my bare-root perennials have arr... See more

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Rated 5 out of 5 stars

Rubbish, the plants were tiny, Royal Mail didn’t deliver on time, I had to go to the delivery office as the plants were two days overdue, when I got there they still hadn’t prepared it for delivery lu... See more

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Rated 5 out of 5 stars

Everything was excellent. I began seeking advice from this company. It was very helpful. After some consideration l decided to buy a couple of pond plants. They arrived a few days later. All co... See more

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Rated 5 out of 5 stars

Really great company to purchase plants from, both aquatic and outside plants. The customer service was very good, queries/questions answered promptly, and the prices were also really competitive. Wou... See more

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Rated 5 out of 5 stars

This was my first order from Lincolnshire Pond Plants, having had them recommended by a friend. I was impressed by the very quick delivery (ordered a Monday evening and delivered on Wednesday morning)... See more

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Rated 5 out of 5 stars

Easy to order, with plenty of information so easy to select the correct plant. Very prompt dispatch and delivery and an excellent price. Plant arrived healthy and ready to put in situ. Thank you wi... See more

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Rated 5 out of 5 stars

We have used Lincolnshire pond plants via their Amazon shop for a few years now. We are never dissapointed. All the plants are fresh and well packaged and dispatched the same day of ordering. They arr... See more

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Rated 5 out of 5 stars

I ordered some outdoor pond plants and some tropical aquarium plants. Both were shipped the next day and arrived in great condition. I recieved a few more floating Frogbit and Java Fern than expected... See more

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Rated 1 out of 5 stars

Plants delivered were different from ones ordered,four bunches but only 3 ceramic weights were provided. Plants were decomposing when they arrived. Plants lasted less than 2 days when put in aquariu... See more

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Rated 5 out of 5 stars

Exactly as ordered and arrived in great condition. Should start by saying 100% not an expert on fish (I have 11 goldfish of various types) and know even less about plants. So with that caveat the pla... See more

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Rated 5 out of 5 stars

Huge shout out to Lincolnshire Pond Plants after I recently ordered Java Moss. I am beyond impressed. The moss arrived in perfect health, vibrant, green, and ready for the tank. What really stood ou... See more

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Rated 5 out of 5 stars

I have used this company for the past year for my aquirium plants and they have been nothing but outstanding. The plants have been healthy and vibrant when I receive them they are packaged well and t... See more

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Rated 5 out of 5 stars

Great selection of plants and quite often have deals going on. Speedy delivery and plants arrive well packed and safe. They have really good customer services, especially Danielle who is quick and pro... See more

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Rated 5 out of 5 stars

Purchased some plants for a first time natural aquarium Lincolnshire Pond Plants didn't dissapoint, postage speed was so quick, I couldn't believe when it arrived. Item packaged very well indeed and g... See more

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Rated 5 out of 5 stars

Always top quality plants, beats anything sold in local pet shops haha. They always arrive relatively quickly aswell which is a nice bonus. I have been buying plants since February time and they have... See more

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Rated 5 out of 5 stars

I received my plants today and they are amazing, the size of them are a lot bigger than some places I’ve used. The customer support is awesome, i placed my order a day after they had placed their... See more

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Rated 5 out of 5 stars

This is my third order from Lincolnshire Pond Plants and I'm really pleased with my plants. They have all arrived well packaged and very healthy. I ordered some marsh marigolds and the plug plants O r... See more

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Rated 5 out of 5 stars

We ordered this pondweed from Amazon for our school for the photosynthesis experiments. It arrived the day after the order was placed! And the quality of the plants is excellent. There are plenty of l... See more

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Rated 5 out of 5 stars

I ordered some plants on Amazon through this company and I’m happily surprised at the good condition they arrived in! They came sealed in a bag with enough oxygen in and came in a good set of bunches... See more

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Rated 5 out of 5 stars

I liked the look of what they were offering .I received my order very quickly . It was very well.packed and the plants are healthy. I'm fairly new to pond and marginal plants but will definitely pu... See more

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Rated 5 out of 5 stars

Just received three pond plants and lm delighted with them. All looking healthy with plenty of roots and leaves and ready to go into my pond once planted up in a basket of small,pebbles.l wasn’t too s... See more

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Rated 1 out of 5 stars

I made 3 separate orders. Oredr 1- 1 item was missing, 1 item was wrong(they gave me something similar looking) Order 2- Missing item so they just returned the money instead of sending the missin... See more

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Rated 5 out of 5 stars

Plants ordered inNovember and knew they wouldn’t be delivered till the spring. They arrived in excellent condition, all 5 plants were a good size and showing signs of spring growth.

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Rated 5 out of 5 stars

Brilliant efficient service, plants arrived super quick. Website was VERY informative for a newbie like me. They arrived very well packaged, all healthy and look fantastic in my new tank Highly... See more

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Rated 5 out of 5 stars

I’m building a container pond for wildlife and found that the starter packs of pond plants were ideal for my needs. It was helpful to be given a guideline for the selection of plants according to the... See more

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Rated 5 out of 5 stars

Was hesitant at first buying plants online however thought I’d make a jump and order after seeing the reviews and they weren’t wrong! The plants sent were in perfect condition and have been grown with... See more

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Rated 5 out of 5 stars

I ordered a bare root cutting of nymphoides peltata "floating heart". It arrived quickly and it had a good rhizome and lots of thick roots. Not a lot of foliage but that is to be expected in transport... See more

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Rated 5 out of 5 stars

Buying and placing an order from the website was easy. The selection was great, wish I had ordered earlier. It got dispatched and took a week which is not so good for live plants. Royal Mail let them... See more

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Rated 5 out of 5 stars

Plants arrived quickly and look in good condition. No problems. It might have been useful for the packets to be labelled, though as they were all oxygenators, not too much of a problem,

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Rated 5 out of 5 stars

Product was delivered on time Fantastic quality Plants were vert healthy The plants were packed with care And and due diligence, I will be definitely buy from Lincolnshire pond plants again,... See more

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Rated 5 out of 5 stars

Very impressed with my experience! Bought a plant for my fish tank, and it arrived within 24 hours! Was very well packaged, and looks great! I will definitely be buying more when I get my other tank s... See more

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Rated 5 out of 5 stars

Arrived promptly and were carefully packaged. Plants were in great condition. Placed them straight in the pond, looking forward to them growing and enhancing our garden.

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Rated 5 out of 5 stars

You never really know what you're going to get, when you use a company for the first time. Especially ordering online. I was delighted with the service, from Lincolnshire pond plants. My plants ar... See more

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Rated 5 out of 5 stars

Always a bit cautious when buying plants online, but this company have been great. Fast delivery, well packaged, plants as expected. Will use again.

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Rated 5 out of 5 stars

Very happy with these guys, plants came quickly, everything I ordered was in great condition and no sign of snails! Packed well and clean will definitely be recommending them and buying again, thanks... See more

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Rated 3 out of 5 stars

I received my aquarium plants today, 3 small plants with roots and a few longer plants, I received a dark/black hair in my plants bag other then that I've had a good experience. 👍 I also think you sh... See more

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Rated 5 out of 5 stars

Brilliant choice of high quality aquarium and pond plants. I recieved a rapid delivery and kept up to date with regards to delivery times. Plants were well packed. Excellent service.

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Rated 3 out of 5 stars

Not long stranded what I expected, got just some bent over to make about 3 inch lengths bunch and then leaded if I had not been desperate would have sent them back still will never buy from them again... See more

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Rated 5 out of 5 stars

Very pleased with product. New customer and have ordered again straight after. Fast delivery, healthy, also came with helpful leaflet. Looking forward for next arrival!

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Rated 5 out of 5 stars

Fast delivery and the plants arrived well-packaged. I ordered a native pond plant set and I'm happy with it, it was well labelled. The delivery window was clear and fast given that it was over Christm... See more

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Rated 5 out of 5 stars

Brought many pond and aquarium plants over the years. Always great plants and brilliant customer service as well. Will definitely be buying more. Thank you

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Rated 5 out of 5 stars

Great plants from a family company! I love this company and the aquarium plants I buy from them. Always packed well, arrive quickly and in great condition. I've never had a problem and would recomm... See more

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Rated 5 out of 5 stars

First time buyer, quick delivery and package well. Plants arrived in good condition, very happy with my purchase and will be using the company again in the future

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Rated 5 out of 5 stars

Super quick delivery. Plants arrived in perfect condition and all looked very healthy and strong. It's the first time buying Java Fern so I'm no expert on the plant but they looked really good to me.... See more

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Rated 1 out of 5 stars

Terrible experience, first and last purchase from here. I ordered 3 × 9 cm barefoot wild garlic, but received 6 plants instead, and only one looks alive and nearly 9 cm. The rest are tiny, lifeless,... See more

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Rated 5 out of 5 stars

I bought some Elodea stems on Monday and they arrived on Wednesday in great condition. I'll definitely use these guys again for any future plant orders. Thanks!

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Rated 5 out of 5 stars

Always buy plants from this company. Good price for what you receive and always in really good condition. The plants continue to thrive very well in my tropical tanks

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Rated 5 out of 5 stars

Very prompt, well packaged delivery, arrived 2 days before estimated. Makes my fish tank a lot more interesting, good for the water and good for the fish.

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Rated 5 out of 5 stars

Ordered a few things from this company now and as always everything arrived early and in excellent condition. Couldn't ask for more.😊

Company replied


Company details

  1. Pond Supply Store
  2. Garden Center

Written by the company

Lincs Plants is dedicated to offering award-winning pond plants along with an expanded selection of high-quality plants. By combining their expertise and passion for plants, they cater to customers seeking both specialty and diverse plant varieties. The brand emphasizes quality, expertise, and an enhanced plant selection, making it a go-to for gardening and pond plant enthusiasts.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

747 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent bare root plants can’t wait…

Excellent bare root plants can’t wait to plant them they look terrific!

6 March 2026
Unprompted review
Lincolnshire Pond Plants Ltd logo

Reply from Lincolnshire Pond Plants Ltd

Thank you for your lovely feedback. We’re so pleased to hear you’re happy with the plants and hope they grow beautifully once planted.

Rated 5 out of 5 stars

Absolutely brilliant!

I have been so impressed with each of my orders from Lincolnshire Pond Plants. Delivery is quick, prices are excellent and the quality of plants is fantastic. All of my bare-root perennials have arrived with very large, strong roots and are thriving after being planted out.

Will definitely be ordering more. Can’t recommend enough.

6 March 2026
Unprompted review
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Reply from Lincolnshire Pond Plants Ltd

Thank you for your glowing feedback! We’re thrilled to hear that your orders have consistently met your expectations, from the quality of the plants to the speedy delivery and value. We truly appreciate your support and look forward to your future orders!

Rated 5 out of 5 stars

Fast delivery

This was my first order from Lincolnshire Pond Plants, having had them recommended by a friend. I was impressed by the very quick delivery (ordered a Monday evening and delivered on Wednesday morning) with a fully tracked service. The plants were well-packaged and all looked healthy. All told a very pleasing experience, and I would have no hesitation in ordering from them again in future.

4 March 2026
Unprompted review
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Reply from Lincolnshire Pond Plants Ltd

Thank you for your wonderful feedback! We’re delighted to hear your first experience with us was positive, from the quick, tracked delivery to the healthy, well-packaged plants. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Ordered some pond pots and they arrived…

Ordered some pond pots and they arrived really quickly and I'm very pleased with them. Thank you for your service.

5 March 2026
Unprompted review
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Reply from Lincolnshire Pond Plants Ltd

Thank you for your feedback! We’re delighted to hear your pond pots arrived quickly and that you’re pleased with them. We appreciate your support!

Rated 5 out of 5 stars

Excellent pond plants delivered in good…

Excellent pond plants delivered in good condition and in a timely manner. Thank you

5 March 2026
Unprompted review
Lincolnshire Pond Plants Ltd logo

Reply from Lincolnshire Pond Plants Ltd

Thank you for your feedback! We’re glad to hear your pond plants arrived in excellent condition and on time. We truly appreciate your support!

Rated 5 out of 5 stars

Once again l received my order in…

Once again l received my order in perfect condition and on time. As the items ordered were live and ready for my garden pond, l was kept fully informed. Whilst all staff have been very helpful, l want to especially mention Danielle. I will definitely be ordering again Paul Lambkin

5 March 2026
Unprompted review
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Reply from Lincolnshire Pond Plants Ltd

Thank you so much for your wonderful feedback, Paul! We’re delighted to hear your order arrived in perfect condition and that our team, especially Danielle, provided helpful support. We truly appreciate your continued trust and look forward to serving you again.

Rated 5 out of 5 stars

Very good service

Very good service, and plants arrived in excellent condition.
Will definitely use again when required.

5 March 2026
Unprompted review
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Reply from Lincolnshire Pond Plants Ltd

Thank you for your feedback. I’m delighted to hear that your lupins arrived quickly and that you were pleased with their quality. We’re glad they offered excellent value for you.

We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Lupins arrived Wow!

The lupins turned up very quickly in a few days.
Very pleased with what l saw once the box was opened . These at around £1 each were excellent value.

4 March 2026
Unprompted review
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Reply from Lincolnshire Pond Plants Ltd

Thank you for your feedback. I’m delighted to hear that your lupins arrived quickly and that you were pleased with their quality. We’re glad they offered excellent value for you.

We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Beautiful potted rhubarb in perfect condition

Beautiful potted rhubarb arrived in perfect condition. Innovative packing meant it didn’t lose soil or foliage in the post-whatever direction it ended up.

3 March 2026
Unprompted review
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Reply from Lincolnshire Pond Plants Ltd

Thank you for your feedback. I’m delighted to hear that your rhubarb arrived in perfect condition and that the packaging worked well to keep everything intact.

We really appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

Not as described

Not as described

23 February 2026
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Reply from Lincolnshire Pond Plants Ltd

Thank you for your feedback. I’m very sorry to hear that the item did not meet your expectations.

Could you please contact us directly and provide a photograph of the item so that we can assess the issue? Once we have the photo, we’ll be happy to look into a suitable resolution.

Rated 4 out of 5 stars

Great value plants

Great value plants that arrived in perfect condition. With free delivery too. Can't go wrong.

3 March 2026
Unprompted review
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Reply from Lincolnshire Pond Plants Ltd

Thank you so much for your wonderful feedback! We’re thrilled to hear that your plants arrived in perfect condition and that you found the value and free delivery to your satisfaction.

It’s always great to know our customers are happy, and we look forward to helping you with your future pond planting projects.

Rated 5 out of 5 stars

Great Java Ferns!

Ordered a Java fern through Amazon and they arrived quickly, healthy and with clear instructions.
Thank you for a pleasant buying experience!

3 March 2026
Unprompted review
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Reply from Lincolnshire Pond Plants Ltd

Thank you so much for your kind feedback! We’re delighted to hear that your Java Fern arrived quickly and in great condition, and that the instructions were clear.

We really appreciate you taking the time to share your experience and look forward to helping you with any future pond planting needs.

Rated 5 out of 5 stars

Excellent plants and service.

I have used this company for the past year for my aquirium plants and they have been nothing but outstanding. The plants have been healthy and vibrant when I receive them they are packaged well and the delivery dates and updates are spot on. Would definitely recommend them.

3 March 2026
Unprompted review
Lincolnshire Pond Plants Ltd logo

Reply from Lincolnshire Pond Plants Ltd

Thank you for your fantastic feedback! We’re thrilled to hear that our aquarium plants have consistently met your expectations and that you’ve been happy with the packaging, delivery, and updates.

We really appreciate your recommendation and continued support!

Rated 5 out of 5 stars

A good transaction

Orders arrived on time, beautifully packed and had all the plants I had asked for enclosed. Bit disappointed with the quantity of the Brooklime it being 1 tiny strand, but otherwise OK. Our pond looks good to go now

23 February 2026
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Reply from Lincolnshire Pond Plants Ltd

Thank you for your feedback! We’re pleased to hear your orders arrived on time, well packed, and that your pond is ready.

We appreciate your note regarding the Brooklime quantity and will take this into consideration for future orders.

Rated 5 out of 5 stars

All Good

Plants arrived quickly and look in good condition. No problems.

It might have been useful for the packets to be labelled, though as they were all oxygenators, not too much of a problem,

23 February 2026
Lincolnshire Pond Plants Ltd logo

Reply from Lincolnshire Pond Plants Ltd

Thank you for your feedback! We’re glad to hear your plants arrived quickly and in good condition.

We appreciate your note regarding the labelling and will take it on board to help make things clearer in future shipments.

Rated 5 out of 5 stars

Healthy pond plants

I liked the look of what they were offering .I received my order very quickly . It was very well.packed and the plants are healthy. I'm fairly new to pond and marginal plants but will definitely purchase more from Lincs Plants as I get more into things . I'd definitely recommend this business to anyone looking for pond plants.

2 March 2026
Unprompted review
Lincolnshire Pond Plants Ltd logo

Reply from Lincolnshire Pond Plants Ltd

Thank you for your wonderful feedback! We’re delighted to hear your order arrived quickly, well packed, and in good health. It’s great to know you’re enjoying exploring pond and marginal plants, and we look forward to helping you grow your collection in the future.

We really appreciate your recommendation!

Rated 5 out of 5 stars

Rubbish

Rubbish, the plants were tiny, Royal Mail didn’t deliver on time, I had to go to the delivery office as the plants were two days overdue, when I got there they still hadn’t prepared it for delivery luckily enough I know the post men at our depot so was able to pick up the parcel. The plants were small & not in good shape due to being packaged for over five days….. do not buy these plants mail order, go to a pond centre pick some nice healthy plants & buy what you can see….. what a load of rubbish for £34 for one tiny Lilly some decomposed hornwort & a minuscule marsh marrigold…. Don’t bother!!!

23 February 2026
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Reply from Lincolnshire Pond Plants Ltd

Thank you for your feedback, and I’m very sorry to hear about your experience. I completely understand your frustration regarding the delayed delivery and the condition of the plants on arrival.

We always aim to send plants in excellent condition and securely packaged, but occasionally delays in transit can affect their appearance, especially with delicate or perishable items. We take concerns like this very seriously and would like the opportunity to make it right. If you can provide your order number and any photos of the plants received, we can review the situation and arrange a suitable resolution.

Again, I apologise for the inconvenience this has caused and appreciate your patience.

Rated 5 out of 5 stars

Excellent plants

This is my third order from Lincolnshire Pond Plants and I'm really pleased with my plants. They have all arrived well packaged and very healthy. I ordered some marsh marigolds and the plug plants O received were much bigger than I expected with substantial roots.

2 March 2026
Unprompted review
Lincolnshire Pond Plants Ltd logo

Reply from Lincolnshire Pond Plants Ltd

Thank you for your wonderful feedback! We’re delighted to hear that your third order has arrived safely and that you’re happy with the health and quality of your plants. It’s great to know the marsh marigolds exceeded your expectations.

We really appreciate your continued support!

Rated 5 out of 5 stars

I received a water mint plant

I received a water mint plant, a birthday present from a friend. It is healthy with a few new shoots. I am very pleased with it.

25 February 2026
Unprompted review
Lincolnshire Pond Plants Ltd logo

Reply from Lincolnshire Pond Plants Ltd

Thank you for your feedback! We’re delighted to hear that your water mint plant arrived healthy and with new shoots.

Rated 5 out of 5 stars

Speed of response

18 February 2026
Unprompted review
Lincolnshire Pond Plants Ltd logo

Reply from Lincolnshire Pond Plants Ltd

Thank you for your feedback! We’re glad to hear you were happy with the speed of our response.

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