Limitless Travel Reviews 

614
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 166 reviews, reviewers overwhelmingly had a great experience with this company. The staff and care teams are consistently praised for their helpfulness, kindness, and dedication. Customers frequently highlight the stress-free and enjoyable holidays, made possible by the company's comprehensive service and attention to detail. The booking process is often described as smooth and efficient, with many appreciating the patient, knowledgeable, and professional customer service. The positive feedback is consistent across various aspects of the service, indicating a generally excellent experience for most customers.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and... See more

Holidays

Users describe positive interactions with holidays, with many reviewers expressing satisfaction and... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, friendly, and caring.... See more

Booking process

Customers had positive experiences with the booking process, finding it easy and efficient. Reviewers... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having been unsure in regards to booking a further cruise next year I found that Peter has been so helpful with our final decision. Yes we've provisionally booked! For this cruise - Feb 28th all th... See more

Company replied

Rated 5 out of 5 stars

The care team with our group onboard our cruise to France, Portugal and Spain Easter 2026 were outstanding. I cannot praise them enough. Their help, support and friendship really made our holiday. The... See more

Company replied

Rated 5 out of 5 stars

I don't consider myself disabled, more physically challenged. Because of this, I need an electric bed and a totally safe bathroom. I opted for a coach tour of Cornwall. Yes, it's not cheap but during... See more

Company replied

Rated 5 out of 5 stars

I have just returned from a 7day cruise on the P&O Iona, to France and Spain, with Limitless Travel. I first spotted the company on Facebook and after doing some research, I took the leap and booked.... See more

Company replied


Company details

  1. Tour Operator

Written by the company

At Limitless Travel, we believe that everyone deserves the right to explore the world – regardless of age, disability or health condition. Founded by Angus Drummond, who was diagnosed with a muscle-wasting condition in his twenties, our mission is to make travel accessible, inclusive and joyful for all. We specialise in supported, small-group holidays & cruises across the UK and abroad, including UK coach holidays, Mediterannean cruises, and long-haul adventures. Every trip is carefully designed with accessibility in mind – from wheelchair-friendly hotels to adapted transport and professional care. Whether you need a little support or full-time care, we tailor every holiday to your needs, so you can travel with confidence. What makes us different is not just our experience, but our empathy. Our team includes disabled travellers, carers, tour managers and travel specialists who are passionate about creating a stress-free and empowering holiday experience. You’ll be supported from the moment you book, all the way through to the journey home. With thousands of happy customers and hundreds of holidays delivered each year, Limitless Travel is proud to be leading the way in accessible tourism. Join us and discover how travel can still be possible – and truly unforgettable. Find out more at www.limitlesstravel.org.


Contact info

4.8

Excellent

TrustScore 5 out of 5

614 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(614)

167 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow what a fabulous time we all had…

Wow what a fabulous time we all had limitless care team phenomenal such a friendly fun group us passengers all jelled and the cares nothing is too much trouble ensuring the group had unforgettable holiday can't wait for our next cruise love and thanks to everyone xx❤❤

10 June 2025
Unprompted review
Limitless Travel logo

Reply from Limitless Travel

Good morning Sandra,

Thank you for leaving a 5 star review!

We are thrilled that you had a fabulous time away on your holiday and we are looking forward to seeing you on your cruise!

Kind regards

Hayley- Limitless Travel

Rated 5 out of 5 stars

Staff on the phone was very friendly…

Staff on the phone was very friendly and really helpful. Sharon was fantastic

16 June 2025
Limitless Travel logo

Reply from Limitless Travel

Hi Brian,

Thank you for the 5 star review, I will pass your kind words onto Sharon, we hope you have a fabulous holiday!

Kind regards,

Hayley- Limitless Travel

Rated 5 out of 5 stars

4 night cruise to Amsterdam on Ventura

From arrival at the cruise terminal to checking we were on our return transportation, Gregory, Dave, Sarah and Jade could not have been more attentive and helpful when needed. I travelled with my sister who has learning difficulties and mobility issues. It is also great to be part of a small group on such a big ship. Would definitely recommend Limitless Travel. The only thing is we had to travel from Scotland to Southampton. It would be nice to provide some cruises from Rosyth.

10 June 2025
Unprompted review
Limitless Travel logo

Reply from Limitless Travel

Hi Marian,

Thank you for leaving a 5star review and thanks for your feedback.

I will pass your kind words onto our lovely on tour team who will be so happy they helped to make your holiday so special.

We would love to see you again!

Kind regards

Hayley- Limitless Travel

Rated 5 out of 5 stars

Brilliant Limitless Travel Jersey holiday

Brilliant Jersey holiday. Limitless Travel staff so patient and helpful. Hotel comfortable, spotlessy clean, excellent food, staff really caring, minibus drivers great, accessibility excellent - including a hoist in the hydrotherapy pool that allowed anyone to enjoy it. All in all a great holiday.

7 June 2025
Unprompted review
Limitless Travel logo

Reply from Limitless Travel

Good morning Sheila,

Thank you for leaving a 5 star review!

We are thrilled you had a wonderful holiday and we hope to see you again soon!


Kind regards,

Hayley- Limitless Travel

Rated 5 out of 5 stars

Definitely recommend

From pick up from home to return home I could not fault the service given. Soon as arrived at port luggage taken and a staff member getting us checked in. On board staff were always checking on the group. Brilliant service. Would definitely recommend going with this company. We had a great holiday.

10 June 2025
Unprompted review
Limitless Travel logo

Reply from Limitless Travel

Good morning Fay,

Thank you for leaving a 5 star review!

We are so pleased that you had a wonderful holiday and we hope to see you again soon!


Kind regards,

Hayley- Limitless Travel

Rated 5 out of 5 stars

Excellent from start to finish

Wow, we have just got back from a mini cruise to Amsterdam, what a fab experience. The staff were amazing - Dave, Gregory, Sarah and Jade, thank you so much for looking after us and for the fab company and friends we made, big hugs and kisses to Sandra and John xx

10 June 2025
Unprompted review
Limitless Travel logo

Reply from Limitless Travel

Good morning Gayle,

Thank you for leaving a 5 star review.

We are thrilled you had a wonderful holiday and made lots of new friends- we love to see it!

I will pass your kind words onto the tour staff for you and we hope to see you again soon,


Kind regards,

Hayley- Limitless Travel

Rated 5 out of 5 stars

Amazing service and support from Rachel…

Amazing service and support from Rachel Smith. Talked us through everything in detail and was a great support. Amazing lady.

13 June 2025
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Reply from Limitless Travel

Good morning Rachel,

Thank you for leaving a 5 star review!

I will pass your kind words onto Rachel, we hope you have a fabulous time away with us!


Kind regards,

Hayley- Limitless Travel

Rated 4 out of 5 stars

Good company to deal with

Easy to book a holiday, agent very helpful and friendly, they appear very thorough in meeting clients care needs

6 June 2025
Limitless Travel logo

Reply from Limitless Travel

Good morning Diane,

Thank you for taking the time to leave a review.

We hope that you have a lovely holiday with us and can turn that 4 star into 5 stars!

Kind regards,

Hayley- Limitless Travel

Rated 4 out of 5 stars

The person that I spoke to was clear in…

The person that I spoke to was clear in what she was saying and I did understand nearly every word that she said . I felt listened to about my worries, she was very patient

6 June 2025
Limitless Travel logo

Reply from Limitless Travel

Good morning Jenny

Thank you for taking the time to leave a review.

We hope that you have a lovely holiday with us and can turn that 4 star into 5 stars!

Kind regards,

Hayley- Limitless Travel

Rated 5 out of 5 stars

adrian Needham Just come back from a 10day cruseise with

Just come back from a 10day cruise with limitless travel initially iwasvery scared and aprehensi going as i hadnot been away for 5 yeares and never been away onmy own sincebut as soon i was picked upbythetransport i was made tofeel totalywecome and reasured iwould notfeel lonley or left out onethe limitels carreres greeted us athe port and gotus bookedin quickly an efficently without any fuss andthen onthe ship straight to our cabins we were told what the plan forthe rest of theeverning was and then toldwhat time we would be greeted. And taken to dinner, where we met everyone. And had everything explained to us. Even though you have a career, you are not limited to what you want to do. Yes, they make suggestions and give advice, but also, along with recommendations, allow you to go and do what you want may be on the excursions or the ship. Everybody and the other clients, and crew were just so friendly and helpful, they could not be more helpful or friendly or fun. Even though I had got the lower package, it still felt like I had got the personal one-on-one care with Jeramery, who could not thank me enough for all his time and effort he put in making sure I was ok, any issues were sorted straight away, nothing was a problem. Would I go again? Of course, the only issue is which package do I choose? Next. I cannot thank the limitless and other clients and crew enough for helping me have a wonderful, memorable experience.

31 May 2025
Unprompted review
Limitless Travel logo

Reply from Limitless Travel

Good morning Adrian

Thank you for leaving a 5 star review!

We are thrilled you had a wonderful holiday with us and that our on tour team looked after you so well.

We would love to have you travel with us again soon!

Kind regards,

Hayley- Limitless Travel

Rated 5 out of 5 stars

Helpful and patient

Helpful and patient

13 June 2025
Limitless Travel logo

Reply from Limitless Travel

Good morning Mike,

Thank you for leaving a 5 star review!

We hope that you have the best time on your upcoming holiday!


Kind regards,

Hayley- Limitless Travel

Rated 5 out of 5 stars

the booking process is easy

the booking process is easy, and the sales staff are good to talk to, theres a lot of holidays to choose from

3 June 2025
Limitless Travel logo

Reply from Limitless Travel

Hi Jackie,

Thank you for your 5 star review, we hope you have a fab holiday!

Kind regards,

Hayley- Limitless Travel

Rated 5 out of 5 stars

Looked after me very well and made…

Looked after me very well and made travel possible for me even though I am disabled

10 June 2025
Unprompted review
Limitless Travel logo

Reply from Limitless Travel

Hi Elinor

Thank you for your 5 star review, we are so pleased that you had a lovely time on your holiday- we would love to see you again!

Kind regards,

Hayley- Limitless Travel

Rated 5 out of 5 stars

So easy to confirm and also explain…

So easy to confirm and also explain clearly all involved.
Very polite and helpful

10 June 2025
Limitless Travel logo

Reply from Limitless Travel

Hi Ian,

Thank you for your 5 star review, we hope you have a fab holiday!

Kind regards,

Hayley- Limitless Travel

Rated 4 out of 5 stars

The fun of Cruising

We went on a 2 week cruise with the Limitless team. Great group of people. They made sure the group of 9 people from wheelchair, mobility scooters and one lady with walking aid were taken care of and making sure everyone was included despite some having different needs and doing different activities. They were hard working, always cheerful, always on hand, good listeners, and making sure you felt comfortable within the group. There was always a sense of fun, lots of encouragement and making everyone laugh which is always good for the soul. Thank you Limitless

26 May 2025
Unprompted review
Limitless Travel logo

Reply from Limitless Travel

Hi Victoria,

Thank you for taking the time to leave a review.

We are so happy you had a wonderful time, and we hope you join us for another tour!

Kind regards,

Hayley- Limitless Travel

Rated 5 out of 5 stars

I'm just wild about Harry

Our first try at a sea cruise proved to be a delightful experience, totally due to the care and attention provided for my wife by the carers, David, Sain, Titty and Marek and the splendid arrangements and overall organisation orchestrated by Tour Manager Harry Wise. They all simply could not do enough for us, providing assistance almost before we needed it, and encouragement to expand our boundaries - my wife swam for the first time in about ten years. It was a pleasure for us to join the friendly group, and to enjoy being able to 'go with the flow' of activities arranged to suit all tastes by Harry, who even coped with an organisational transport problem thrown at him at the last minute. I didn't even have to bother taking photographs - a complete record was provided, mainly by Marek and David, which we could view each day after they introduced me to the delights of WhatsApp, which also enabled me to share pics with our daughter back in the UK and show that we were happy and safe.

25 May 2025
Unprompted review
Limitless Travel logo

Reply from Limitless Travel

Hi Don,

Thank you for your 5 star review, we are thrilled we could provide an excellent experience for you and that you had a great time.

I will pass your kind words onto our lovely on tour staff who will be delighted to hear them!

We do hope to see you again soon for another Limitless adventure!,

Kind regards,

Hayley- Limitless Travel

Rated 5 out of 5 stars

Very professional and helpful

Very professional and helpful

3 June 2025
Limitless Travel logo

Reply from Limitless Travel

Hi Wendy,

Thank you for your 5 star review, we hope you have a fabulous holiday with us!

Kind regards

Hayley- Limitless Travel

Rated 5 out of 5 stars

I went to Jersey inn2023 as im disabled…

I went to Jersey inn2023 as im disabled and this company is five stars ⭐️⭐️⭐️⭐️⭐️all the way . The holiday was fantanstic snd all the staff are as well from booking it to seeing what your needs are nothing is left out and today i have just booked a cruise to the med for 14 nights for July 2026 . I would advise anyone who needs assistance due to thier disability look up Limitless Travel and these guy will sort you out with a holiday your remember for ever ⭐️⭐️⭐️⭐️⭐️

3 June 2025
Limitless Travel logo

Reply from Limitless Travel

Hi Antony,

Thank you for taking the time to leave us a five star review, we are so pleased you had a wonderful holiday with us and cannot wait to welcome you back for a Limitless cruise!

Kind regards

Hayley - Limitless Travel

Rated 5 out of 5 stars

Can't be faulted with service

Can't be faulted with service. Sharon kept in touch until everything was arranged

3 June 2025
Limitless Travel logo

Reply from Limitless Travel

Hi Richard

Thank you for your 5 star review, we hope you have a fabulous holiday with us!

Kind regards

Hayley- Limitless Travel

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