The staff on the phone were very helpful ,I needed a delivery in 48 hours they worked me in to a delivery on the mornington peninsula . I received a text and an email telling me the delivery would be... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a great experience with Lilydale Instant Lawn. I loved that I was able to select a Saturday delivery. The friendly driver turned up on time and was very happy to place the lawn delivery where I... See more
Company replied
Service from the phone to delivery driver. Quality product and good price. Both deliveries this week were delivered before scheduled time which meant we could get stuck into it early. Strongly R... See more
Company replied
The team at Lilydale Instant Lawn made the whole process so easy and seamless. Prompt, friendly responses to any questions, super easy online purchasing, great comms afterwards and perfect delivery se... See more
Company details
About Lilydale Instant Lawn
Written by the company
Lilydale Instant Lawn is proudly Australian-owned and operated since 1985.
We harvest almost 900,000 m2 of turf every year, making us one of the top instant lawn suppliers in Australia.
We aim to ensure your experience with us is truly exceptional, from start to finish.
As a proud member of Lawn Solutions Australia, we exclusively grow high-quality LSA turf varieties. Grown in Victoria, for Victorian conditions. Our instant lawn is used for everything from homes and sports fields to golf courses and commercial landscaping projects.
BUY TURF NOW
HOW TO PREPARE & LAY TURF
TURF CALCULATOR
Written by the company
Contact info
PO Box 200, 3775, YARRA GLEN, Australia
- 03 9730 1128
- contact@lilydaleinstantlawn.com.au
- lilydaleinstantlawn.com.au
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Easy online ordering
Ordering was easy and delivery occurred exactly when advised. Kikuya was in very good condiiton.
11 May 2026
Delivery of the turf was very fast
Delivery of the turf was very fast, customer service were very helpful, great experience overall
19 February 2026
Unprompted review
Brilliant service, first class product!
The team at Lilydale Instant Lawn made the whole process so easy and seamless. Prompt, friendly responses to any questions, super easy online purchasing, great comms afterwards and perfect delivery service. We ordered TifTuf and the quality of the delivered product was exceptional.
24 January 2026
Unprompted review
Would not recommend TifTuf Bermuda for…
Would not recommend TifTuf Bermuda for a backyard applications. Been in for a couple of seasons now and while it is pretty to look at initially, it lives on in a compacted form (like a cricket wicket) in areas with modest wear (e.g. under a clothesline). Not sure what their definition of wear tolerance as "high" is based on. Otherwise it is OK.
23 January 2026
Unprompted review
Reply from Lilydale Instant Lawn
Great to hear, Matthew! We know that you will love your fresh new lawn!
Some grass sheet I got was crushed and…
Some grass sheet I got was crushed and dead not fresh like top last layer with 6 sheet was really damage because of forklift
27 August 2025
Reply from Lilydale Instant Lawn
Hi Kirtiraj, Sorry to hear about the issues that you have had. If you would like to give us a call on 97301128, we can look to rectify this situation. Have a great day.
Very helpful staff
Very helpful staff, arranged delivery very quickly and delivered as promised.
29 August 2025
Reply from Lilydale Instant Lawn
Thanks for the review Tony. We are glad to hear that you think our team is as great as we do! Have a great day!
Reply from Lilydale Instant Lawn
Thanks for the positive review Matt. Glad we could help you out.
Reply from Lilydale Instant Lawn
Thanks for the great review, Peter. Glad we could provide such an excellent experience for you!
The ordering process and the advice…
The ordering process and the advice over mail was fantastic. The delivery however was a mess as the delivery company just had my name and an address but I had specified my company name which is in a commercial building that houses 25other offices, so the delivery driver was quite annoyed and blamed me for not providing details when in fact, I had clearly mentioned the company name and the Suite number..
1 September 2025
Reply from Lilydale Instant Lawn
Thank you for your kind words about our ordering process and the advice you received, we’re so pleased that part of your experience went smoothly. I’m really sorry, however, to hear about the delivery issue. We understand how frustrating it must have been. We’ve passed your feedback on, so we’ll also review how information is being transferred to prevent this from happening again. We really appreciate you bringing this to our attention and giving us the chance to improve. Please don’t hesitate to reach out directly if you ever need more turf, and we’ll make sure your details are double-checked with the courier!
Good service and excellent product…
Good service and excellent product would highly recommend the team at LILYDALE instant lawn over others 👍
29 August 2025
Reply from Lilydale Instant Lawn
Thank you so much for the great review, Bernard. We are glad that you think our team and our product are so good. That's what we strive for. Enjoy your brand new lawn.
Yvonne was very informative when rang.
Yvonne was very informative when rang.
Delivery driver was very helpful.
Product was great, but the laying weather was bad.
29 August 2025
Reply from Lilydale Instant Lawn
Hi Phil, We are so happy to hear that you have had such a positive experience with Yvonne. We think our team are great and are glad that you do as well. Thank you for the positive review and we hope you continue to enjoy your new lawn!
The experience of ordering and getting…
The experience of ordering and getting the turf delivered was seamless. However, I found the delivery fee too high.
29 August 2025
Reply from Lilydale Instant Lawn
Hi Abishek, great to hear the ordering process was so easy for you. We aim to do our absolute best with our service and delivery. As for delivery, we are driven by the costs of getting the trucks on the road, we hope you can understand. Thank you for the positive review.
Fast and great service
27 August 2025
Reply from Lilydale Instant Lawn
Thanks for the positive review Rob. We hope you'll love your new lawn!
Reply from Lilydale Instant Lawn
That's great to hear, Chris. Thanks for the positive feedback!
The best instant grass and best staff
Lilydale Instant lawns are always there for us when we need grass to redo our wombat enclosures, the staff are lovely and easy to talk to and their grass is absolutely fantastic for our wombats to eat and play on, thank you everyone at lilydale instant lawns ❤️❤️❤️
26 August 2025
Reply from Lilydale Instant Lawn
Thanks for the great review Brad! We love the ability to provide a great product and service to you. If you have any photos, we would love to see them. Have a great day!
Reply from Lilydale Instant Lawn
Great to hear that you were happy with our service, Allan!
Everyone was very helpful and our lawn…
Everyone was very helpful and our lawn looks amazing.
22 August 2025
Reply from Lilydale Instant Lawn
Great to hear Elizabeth! We know that you'll love your lush lawn in the summer months!
Reply from Lilydale Instant Lawn
Great to hear, Anthony! Enjoy your lush green lawn!
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